Property history

Building inspection complaints

• 202657846
  2026-06-16 · Abated · Plumbing Inspection Division
  Needs to renew boiler permit for permit no 157371 , serial no 581154-200709
• 202657871
  2026-06-16 · Abated · Plumbing Inspection Division
  Needs to renew boiler permit for permit no 157370 , serial no c07194170
• 202657366
  2026-06-05 · Closed · Housing Inspection Services
  Customer is reporting that there is a hazardous smell/stench coming from another resident (named amanda) of this sro. there is a lingering stench in the toilet right after this person uses it. customer has already emailed the management about it. she states that the janitor cleans up everyday, but i
• 202650879
  2026-02-09 · Closed · Housing Inspection Services
  The only elevator in the 6 story high building is broken.
• 202649336
  2026-01-09 · First NOV · Housing Inspection Services
  Hole in bathroom ceiling.
• 202548899
  2025-12-31 · First NOV · Housing Inspection Services
  Personal items left unattended and other blighted materials blocking access to the hallway corridor for several weeks.
• 202548546
  2025-12-22 · Closed · Housing Inspection Services
  No water over 24 hours. the manager isnt doing anything. they didnt get any notice. ashford is the building manager. he also let people in just because he wants to. caller wants the building to notify them with letter stating time when they are turning off water. ban clark is there m-f and holidays
• 202548542
  2025-12-22 · Closed · Housing Inspection Services
  A repeat issue: the ceiling is leaking and cracking and looks like it¿s gonna fall on my head. the inspector actually came out a couple months ago and documented this and told the management they have to fix it. they haven't done a thing as of yet for this.
• 202548539
  2025-12-22 · First NOV · Housing Inspection Services
  The building has been installing a new elevator for the last 2 and a half months. the building is 6 floors. in the meantime we are forced to use the stairs. many of us are disabled. we have not been advised when the elevator will be up and running
• 202548478
  2025-12-19 · Closed · Housing Inspection Services
  Entire building has been without water for the entire day since the am, please respond asap, management did not notify residents and has not done anything to resolve the issue.
• 202547143
  2025-11-25 · Closed · Housing Inspection Services
  Since january 2020 i have been getting my bathroom flooded by the tenant above me due to his usage of a washing machine in his room. until the present time it is still happening and nothing is being done about it. i have went through a hearing with dph regarding this and now it is still happening be
• 202546439
  2025-11-12 · Closed · Housing Inspection Services
  Caller wants to file a complaint regarding the repairs going on in the hall ways fixing leaks blocking access to the bathrooms that working correctly. due to that issue the rest rooms are available the toilets are being clogged due to the lack of water and the elevators are down for repairs for abou
• 202546254
  2025-11-10 · Final Warning · Code Enforcement Section
  Customer is not in compliance with sf existing building code chapter 5f
• 202546144
  2025-11-10 · Closed · Housing Inspection Services
  "regulations on community kitchens: if sro units do not have individual kitchens, the building must provide shared "community kitchens" which must comply with specific construction and safety standards. these standards include requirements for non-combustible countertops, adequate ventilation, self-
• 202546041
  2025-11-07 · Closed · Housing Inspection Services
  Date last observed: 05-nov-25; time last observed: 6:00 pm; identity of person performing the work: caritas /ecs prop. mgmt. (no w; floor: all; unit: most; exact location: main bldg; building type: residence/dwelling hazardous outlet wiring; deteriorated electrical equipment; other building; ; addit
• 202545110
  2025-10-20 · Closed · Housing Inspection Services
  Due to the resident up above me having a washing machine in their room since 2019 and has been flooding and damaging my bathroom along with my health conditions decreasing. this has been reported to the department of public health and ecs staff members and caritas property management company, april
• 202544145
  2025-09-30 · Closed · Housing Inspection Services
  Rm. 619 and whole sro building. each floor has about 2 circuit breakers and there are 3-6 sros per floor. 6 floors in building. circuit breakers are worn out and electrician has not been at property to fix. daily circuit breakers flippingmultiple rooms are shared by a single circuit breaker. dangero
• 202544103
  2025-09-30 · Closed · Housing Inspection Services
  Date last observed: 06-sep-25; time last observed: 2:30 pm; identity of person performing the work: caritas property management; exact location: main bldg; building type: both deteriorated electrical equipment; other electrical; ; additional information: multiple units (3) on one circuit breaker ill
• 202543537
  2025-09-17 · Closed · Housing Inspection Services
  The bathroom has not been cleaned since monday on the 14th. the bathroom should be clean every day.
• 202543360
  2025-09-15 · Closed · Housing Inspection Services
  At least 100 unit building, ceiling collapsing in the entryway of the building from a massive leak, there is a 5ft hole, management knows about it, going on for a long time, it is a constant leak coming maybe from multiple bathrooms, there are 5 garbage cans full of water that are filled in the lobb
• 202542097
  2025-08-22 · Closed · Housing Inspection Services
  Per caller - elevator not working (6 stories); also, hot water barely works
• 202541712
  2025-08-15 · Closed · Housing Inspection Services
  Residents unit bathroom has been worked on due to a leaking issue while resident, who is disabled, they have no floor in the bathroom, it has a large hole in it that is only partially covered creating a safety hazard, they are working with raw sewage while resident is still living there, they left a
• 202541675
  2025-08-14 · Closed · Housing Inspection Services
  For days, he has been unable to use his bathroom after management ordered him not to use any water due to plumbing leaks into the lobby. when repairs began, the bathroom floor was removed entirely. now, sewage workers enter daily, tracking debris and creating loud disruption, with no privacy or sani
• 202539102
  2025-06-16 · Closed · Housing Inspection Services
  The radiator has fallen off the wall and is not working. broken for 2 years. management is aware and not doing anything to fix it.
• 202539098
  2025-06-16 · Closed · Housing Inspection Services
  The kitchen sink is leaking constantly from the faucet and pipes, the knobs are stripped and have fallen off.the floor is water logged.
• 202538514
  2025-06-04 · Closed · Housing Inspection Services
  No wokring microwave, the electricty goes out when people use microwave in their rooms. lots of people disabled that need that microwave. no kitchen stove or oven to heat food.
• 202538049
  2025-05-23 · Abated · Housing Inspection Services
  Elevator has been broken since yesterday
• 202538052
  2025-05-23 · First NOV · Housing Inspection Services
  I have lived in my unit for approx. 1 yr.i have had 3 separate floods in my unit.flood 1: a neighbor across from me started a fire. the sprinkler system went off, the water from that ran into my unit and caused water damage, mold in my closet onto my clothes. the fire department came and i have the
• 202537537
  2025-05-12 · Closed · Housing Inspection Services
  Common toilet on the 4th floor on the jones has been clogged with feces and won't flush since yesterday. management has been unresponsive. this is an sro.
• 202536532
  2025-04-17 · Closed · Housing Inspection Services
  Tenant states i have put in 3 request to have my smoke detector have a new battery put in it. it has been chirping for 18 days, since march 31, 2025. i have not got a response
• 202536268
  2025-04-10 · Closed · Housing Inspection Services
  Resident stated the shared bathroom has not been maintained or cleaned it 2 days. there are other staff that is there for maintenance but they are not cleaning the bathroom. resident added there is a man named ray who normally cleans and when hes there he does a good job cleaning. the woman named an
• 202535782
  2025-03-28 · Closed · Housing Inspection Services
  Walls are swollen, water in ceiling light.
• 202535724
  2025-03-27 · Abated · Housing Inspection Services
  Tenant reported structural issue with floor, heater is not working and shower head.
• 202535681
  2025-03-26 · Closed · Housing Inspection Services
  Elevator is broken in this 6 floor building with seniors.
• 202535516
  2025-03-21 · Closed · Housing Inspection Services
  Sro manager is harassing her. so the manager is running at least 10 de-humidifiers to purposely cause problems for her.. she knows these machines are causing a problem with her health. but she continues to run them anyway. they are supposed to be running in the heat but she is running them in the co
• 202535386
  2025-03-18 · Closed · Housing Inspection Services
  Caller reporting in molds in the bathroom and there are cracks and open holes. stated has reported it to the sro manager but nothing has been done, she does not care.
• 202535399
  2025-03-18 · Closed · Housing Inspection Services
  Electrical, plumbing, roaches, rats, sink is connected to sewage line, room is made of cardboard, no fire escape, and no handicap accessible bathtub or showers.
• 202534776
  2025-03-05 · First NOV · Housing Inspection Services
  Walls exposed, paint is pilling due to leak in the past
• 202534507
  2025-02-26 · Closed · Housing Inspection Services
  Date last observed: 25-feb-25; time last observed: today; floor: 2; unit: 206; exact location: main bldg; building type: residence/dwelling insects/rodents; mold; disabled acc: elevator/lift;
• 202533894
  2025-02-10 · Closed · Housing Inspection Services
  Caller is complaining about dehumidifiers running in the building. caller states they have been running and are sucking the moisture out of the air which is causing health issues gor the caller. caller states her tooth fellout, soar throat and headaches, eyeballs are dry.
• 202533833
  2025-02-07 · Closed · Housing Inspection Services
  Unit 621, patron stated his tub has been clogged for the last 2 months and he has not been able to take a shower in 2 months, he uses the tub as a sink to wash his dishes as well, in addition the light switch is not working in order for him to turn his light off he literally has to remove the light
• 202533216
  2025-01-22 · Closed · Housing Inspection Services
  Kitchen in the community room is broken, residents would like to have access to it, 4th floor share bathroom not function properly with bad odor
• 202533073
  2025-01-17 · Abated · Housing Inspection Services
  Ceiling is open and it has a leak. management wants the ceiling to remain open.
• 202532640
  2025-01-06 · Abated · Housing Inspection Services
  Broken radiator.
• 202432478
  2024-12-31 · Closed · Housing Inspection Services
  Idewalk-parking_lane -- unidentifiable garbage and other automobile mechanic parts being used up and down the elevator system with indoor vending activities by resident inside the apartment building. - business name: the crosby hotel (sro) - is ada issue: yes - ada details:apt #607
• 202432447
  2024-12-30 · Abated · Housing Inspection Services
  The caller has not been able to use his tub for about 10 days because it is not draining. the property manager has been ignoring maintenance requests from the caller. also the light switch in the bathroom has not functioned in a log time.
• 202432309
  2024-12-23 · Closed · Housing Inspection Services
  Resident reporting no heat, water issues, rodent infestation and the fire alarm constantly going off,
• 202431727
  2024-12-06 · Closed · Housing Inspection Services
  Rivate_lot -- occupant fire hazard in main door way entrance in residential apartment building level floor with several modifications to door way entry in public city housing, possible toxic fumes and other burning materials can be smelled throughout hallway corridor passage walk ways inside apartme
• 202431614
  2024-12-03 · Closed · Housing Inspection Services
  Tenants unit has cracks in walls, carpet needs to be replaced
• 202431624
  2024-12-03 · Closed · Housing Inspection Services
  Torn carpet, mildew on wall, wall and ceiling cracked
• 202431611
  2024-12-03 · Closed · Housing Inspection Services
  Customer the dehumidifier their sro. there are 2 huge industrial sized ones on each floor that suck out all the moisture and mold from the walls. these run all day and are not drained and maintained properly.
• 202430556
  2024-11-05 · Closed · Housing Inspection Services
  Air ventilation from the roof level seems to be scalding the attic of the building and it smells like burning tar from the shingles perhaps a rodent or a pigeon got stuck on the airway fans.
• 202430583
  2024-11-05 · Closed · Housing Inspection Services
  -no heat in unit #624; -deteriorated floor surface in unit #624
• 202430103
  2024-10-24 · Closed · Housing Inspection Services
  Deteriorated walls around sink in this unit
• 202429860
  2024-10-17 · Closed · Housing Inspection Services
  My unit,512, shares a breaker with 2 1/2 other units, #511, #514 (no 513) and #515 is split between two. also, the shared hallway bathroom and an outlet on the hallway. the breaker flips constantly, every day regularly. in order to run a microwave for 4 minutes i have to turn off everything else and
• 202429717
  2024-10-15 · Closed · Housing Inspection Services
  People are allowed to wash dishes and clothing in shared shower rooms and every floor has clutter in all hallways. management at the crosby is awful.
• 202429206
  2024-10-02 · Closed · Housing Inspection Services
  Today the heat is on and it is very hot outside. everything in their unit is shut off. every time there is a heat advisory the heat in the building is turned up. it turns off at about 1pm then turns on again in the evening. and in the winter, the heat is turned off. the building manager says it is o
• 202428492
  2024-09-13 · Closed · Housing Inspection Services
  Malfunctioning fire alarms. going off for 24 hours at a time.
• 202428385
  2024-09-11 · Closed · Housing Inspection Services
  Broken radiator spraying water in my face. keeps breaking
• 202426934
  2024-08-05 · Closed · Housing Inspection Services
  Coordinated fan mainatance and stairway shutes may have experienced extensive water damage throughout the building profundity during an emergency systematic water failure several months back and the building suffers from tumultuous ventilation issues that interfere with the residential pathways from
• 202426694
  2024-07-31 · Closed · Housing Inspection Services
  At 516 o'farrell st,san francisco, ca 94102, all of the large stairwell windows including on the upper floors were open completely, with no screen or barrier of any kind. someone could easily jump out and get killed or injured, even just by leaning over to look out.
• 202425314
  2024-06-27 · Closed · Housing Inspection Services
  The plumbing in our buildiing is full of sludge and it is leaking in the ceiling and dripping through my ceiling in my room. apt is unlivable and management paints over the leak.
• 202425193
  2024-06-25 · Abated · Housing Inspection Services
  There is a hazardous sludge that is backing up in the bathrooms and ongoing plumping problem . this as ongoing and management is aware of it and not resolving the problem .
• 202424013
  2024-05-23 · Closed · Housing Inspection Services
  The door on the 6th floor is not opening properly when you try to open the outter door it doesn't open you have to insert a long stick to slide back the inside gate to release the outter door this is a problem that has been going on for about 3 weeks and property management management does nothing a
• 202422159
  2024-04-12 · Closed · Housing Inspection Services
  The building needs to be remodeled with kitchenettes, the electrical needs to be updated, the plumbing needs to be fixed, the insects and rodent infestation needs to be dealt with properly, etc. the crosby sro hotel should be on the cities high priority list of buildings to remodel. thank you for yo
• 202420382
  2024-03-05 · Closed · Housing Inspection Services
  Miscellaneous items left unattended in corridor for several days. items are blocking the walkway leading to 6th floor elevator.
• 202418267
  2024-01-19 · Closed · Housing Inspection Services
  Bathroom issues
• 202418276
  2024-01-19 · Abated · Housing Inspection Services
  Bedroom wall is adjacent to bathroom and pipes are leaking between the walls. water is coming into the room. resident notified caritas management company located at 1358 valencia street. and nothing is being done to fix the issue. plumbers come in and dry walls with heater
• 202418116
  2024-01-16 · Closed · Housing Inspection Services
  No heat throughout the entire building.
• 202317221
  2023-12-18 · Closed · Housing Inspection Services
  No hot water also fluctuates throughout the day. property management is aware informing tenant a part needs to be ordererd .
• 202316746
  2023-12-05 · Closed · Housing Inspection Services
  Ongoing problems with hot water in the building we think property management is trying to save money on the pg&e bills by turning water heater off on the weekends and a lower temperature during the night
• 202316742
  2023-12-05 · Closed · Housing Inspection Services
  Caller reporting he has not had hot water in 5 days, the property management threatened caller that he will be back in the streets if he complains. he has not been able to take a hot shower in 5 days.
• 202313237
  2023-09-11 · Closed · Housing Inspection Services
  Hot water coming out of cold water tap, oven is not working properly (tenant needs to turn off anything connect with electricity in orer to turn on the oven), elevator is out few times in a month, many seniors live in the building. some community bathrooms/shower not working. front entry is not ada
• 202312870
  2023-08-31 · Closed · Housing Inspection Services
  Stairwell obstruction leading up to the top floor. the elevator seems to be out of service and this particular tenant has office materials circumventing the whereabouts of the public business corridor which is preventing access both upstairs and preventing access downstairs
• 202311106
  2023-07-25 · Closed · Housing Inspection Services
  Elevator is turn off, mold, roaches and rodents infestation
• 202310691
  2023-07-17 · Abated · Housing Inspection Services
  His/ field observations: no proper ventilation in bathroom.
• 202310399
  2023-07-07 · Closed · Electrical Inspection Division
  Electrical issues on six floor due to vandalization of a circuit board
• 202310300
  2023-07-05 · Closed · Building Inspection Division
  Loud disruptive business management property tarnishing and vandalism of physical property by destruction or loud mechanism like short circuits or perforations of the building wall structure causing disruptive, domestic violent noise. (311 sr 16995345)
• 202309640
  2023-06-20 · Closed · Housing Inspection Services
  Date last observed: 16-jun-23; time last observed: 11:30; identity of person performing the work: caritas management (equal oppo; floor: 6; unit: 616; exact location: main bldg; building type: residence/dwelling water intrusion; stairway safety; gas leak; deteriorated electrical equipment; ; additio
• 202309637
  2023-06-20 · Closed · Housing Inspection Services
  Date last observed: 16-jun-23; time last observed: 15:30; identity of person performing the work: equal opportunity housing ; floor: 1-2-3-4-5-; unit: 616; exact location: main bldg; building type: residence/dwelling insects/rodents; expired permits; hazardous appliance; disabled acc: elevator/lift;
• 202309597
  2023-06-16 · Closed · Electrical Inspection Division
  Electrical wires hanging out of wall; inoperable outlet.
• 202309534
  2023-06-15 · Closed · Housing Inspection Services
  Electrical wires hanging out of wall; inoperable outlet.
• 202309452
  2023-06-14 · Abated · Building Inspection Division
  Noise complaint (311 sr 16910655)
• 202308868
  2023-06-01 · Abated · Housing Inspection Services
  Broken toilet and sink, electrical wires hanging, and mold.
• 202308790
  2023-05-31 · Closed · Housing Inspection Services
  Elevator out again in 6 floor building. community bathroom toilet is backed up. also, the shared bathroom and showers aren't kept clean in a timely matter. was reported to property management, but nothing done.
• 202308299
  2023-05-17 · Abated · Housing Inspection Services
  6th floor fire exit going out of the building to the ladderresident continues to block this fire exit 7 days a week
• 202308139
  2023-05-15 · Closed · Housing Inspection Services
  I put in a request because the heater has dropped off the wall. they were supposed to do it on wednesday the 10th. i even gave the front desk an extra copy of my key and authorized them to come inside that day. the person in the front told me that the workers just refused to do it and i have to wait
• 202307731
  2023-05-08 · Closed · Housing Inspection Services
  Caller is in sro reporting the bathroom toilet is not draining.
• 202307077
  2023-04-24 · Closed · Housing Inspection Services
  Date last observed: 21-apr-23; time last observed: 4:00 pm; identity of person performing the work: nobody; floor: 2nd; unit: 220; exact location: none of the above; building type: residence/dwelling insects/rodents; damaged walls; mold; dilapidated structure; ; additional information: unlivable uni
• 202306087
  2023-03-31 · Abated · Housing Inspection Services
  There was a leak in the customer's apartment. the leak was fix on march 22nd. they did not completely make all the repairs. there is a hole in the ceiling. the property manager, april, did not make a request for the ceiling to be patch up and close. there is roaches and rats coming into the unit. th
• 202305418
  2023-03-22 · Closed · Housing Inspection Services
  Broken heater filter seems to be emitting foul odors
• 202304914
  2023-03-13 · Closed · Housing Inspection Services
  The caller can hear water rushing whenever the bathroom is used and there is water coming through the wall into her unit, from the bathroom at the base of the sink. the water is behind the paint. someone needs to look at this immediately before it causes damage in the caller's unit and to her posses
• 202301211
  2023-01-06 · Closed · Housing Inspection Services
  Caller state she talk to the property manager and the manager said will write her up because the fire dept. was there.bathroom not clean on jones and leavenworth side and 3/fl on jones side is worse
• 202301174
  2023-01-05 · Closed · Housing Inspection Services
  Caller states she the electricity in keep going on and off yesterday starting at 912 am, 915 ,928 ,937, 939 am.each times she have to walk out to the hallway and pop the socket back on and when she went back to her unit the electricity went out again, this on going issues and the property manager do
• 202200780
  2022-12-29 · Closed · Housing Inspection Services
  In order to get into the building there has to be a staff member here but because there is a not staff member people of the community can't get into the building.there was a security here and even besides today they leave at a certain type and there is no one there . i would like building inspection
• 202200587
  2022-12-22 · Closed · Housing Inspection Services
  Caller complaint there is no electricity in room 414,412,411, caller states there is no electricity at 6:21am and her neighbor have to pop the socket to and the light come back on and next minutes gone off. caller states want a call back from the inspector
• 202200511
  2022-12-21 · Closed · Housing Inspection Services
  Date last observed: 14-sep-22; time last observed: december 2022 7; floor: 2nd; unit: 206; exact location: main bldg; building type: residence/dwelling water intrusion; hazardous outlet wiring; other plumbing; ; additional information: unit flooded more than once. water was enough for a pool. manage
• 202200055
  2022-12-12 · Closed · Housing Inspection Services
  The toilet has been backed up all weekend. you can smell the feces from the bathroom and it has not been cleaned up all weekend. caller has pictures. there is no desk clerk at the entrance and the front door has been propped open and people have been coming in and out. per another resident there has
• 202299995
  2022-12-09 · Closed · Electrical Inspection Division
  Tenant entire building has faulty plumbing , water is turned off when staff is not there. this has been since 2019.units #414, #412, #411: customer is reporting the electriciy is faulty and occasionaly sockets pop. this issue has been happening since at least 2019.
• 202299873
  2022-12-07 · Closed · Housing Inspection Services
  Tenant entire building has faulty plumbing , water is turned off when staff is not there. this has been since 2019.units #414, #412, #411: customer is reporting the electriciy is faulty and occasionaly sockets pop. this issue has been happening since at least 2019.
• 202299761
  2022-12-05 · Closed · Housing Inspection Services
  Elevator hasn't work for two months
• 202299091
  2022-11-21 · Closed · Housing Inspection Services
  Sewer constantly backs up into thhe bathroom sink causing sewage water to enter into the apartment unit ruining everything in his unit.
• 202298801
  2022-11-15 · Abated · Housing Inspection Services
  Caller is reporting that they sent a email to scott ecker (senior director of housing services) on august 26th at 3:54pm which was then forwarded to tamika singleton (asset manager to episcopal services) which was then forwarded to april ashford (property manager), explaining that the elevator has b
• 202297517
  2022-10-19 · Closed · Building Inspection Division
  Date last observed: 17-oct-22; time last observed: 19:00; identity of person performing the work: caritas management; floor: 6; unit: 616; exact location: main bldg; building type: residence/dwelling electrical inoperative; plumbing inoperative; insects/rodents; expired permits; ; additional informa
• 202297520
  2022-10-19 · Closed · Housing Inspection Services
  Date last observed: 18-oct-22; time last observed: 17:00; identity of person performing the work: caritas management ; floor: 6; unit: 616; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; disabled acc: path of travel; disabled acc: doors; disabled acc: restr
• 202297518
  2022-10-19 · Closed · Housing Inspection Services
  Date last observed: 18-oct-22; time last observed: 10:00; identity of person performing the work: caritas management ; floor: 6; unit: #616; exact location: main bldg; building type: residence/dwelling damaged walls; hazardous appliance; dilapidated structure; deteriorated electrical equipment; ; ad
• 202297521
  2022-10-19 · Closed · Housing Inspection Services
  Date last observed: 18-oct-22; time last observed: 18:00; identity of person performing the work: caritas management ; floor: lobby; exact location: main bldg; building type: residence/dwelling electrical inoperative; broken appliances; structural problems; disabled acc: signage; ; additional inform
• 202297519
  2022-10-19 · Closed · Building Inspection Division
  Date last observed: 16-oct-22; time last observed: 21:00; identity of person performing the work: caritas management ; floor: 1 2 3 4 5 ; unit: 616; exact location: main bldg; building type: residence/dwelling plumbing installation without permit; expired permits; disabled acc: restrooms; other disa
• 202296526
  2022-09-30 · Closed · Housing Inspection Services
  Resident reports that there is sewage coming up through the floor near the entry door. resident also reports a light sewage smelling mist coming from the walls and ceiling. management is non responsive.
• 202295063
  2022-08-31 · Closed · Housing Inspection Services
  Unit has no power for a week(property office won't turn it back on.)
• 202293062
  2022-07-13 · Closed · Housing Inspection Services
  I have tried the complaint form, but your network will not recognize my street address. i have human feces and other substances in my bathroom sink that backed up into my sink during a major sewage problem about a year ago. i have requested that this be fixed, but my request has resulted in no resul
• 202292133
  2022-06-16 · Closed · Housing Inspection Services
  The customer stated there is a water leak coming from the ceiling inside the unit. there is black mold. the ceiling is falling apart. the window (inside the unit) is broken with a crack in the frame. there is brown dust coming into the unit from the broken window. the broken window faces the buildin
• 202291408
  2022-05-27 · Abated · Housing Inspection Services
  Elevator hasn't worked for 3 days.
• 202288311
  2022-03-07 · Closed · Housing Inspection Services
  There is water coming from this unit. the person living in this unit is washing recycled cans/bottles and letting the water seep through the floors in the unit below. the customer spoke the front desk/management twice about this issue. the management told the unit to mop up the water. the customer s
• 202288140
  2022-03-02 · Closed · Housing Inspection Services
  Faulty plumbing. the room got flooded at three times. each time there was a pool of water on the floor, it had to be shop vacuum d. the water went down into the lobby area
• 202181255
  2021-08-17 · Closed · Housing Inspection Services
  Additional location information building name: apartment/unit number: location description: (please include location of concern if necessary, e.g. front lobby of building)request details nature of request:** elevators - everthing elserequest description:** 6 stories building. one and only elevator h
• 202180036
  2021-07-15 · Closed · Housing Inspection Services
  A dph investigation was made at the subject hotel room. in addition to the original concerns, the complainant stated that a vent inside the bathroom releases fumes from drug use in other rooms. the complainant wishes to file a complaint regarding this condition as well
• 202178407
  2021-06-04 · Abated · Housing Inspection Services
  No heat for several weeks
• 202178350
  2021-06-03 · Closed · Housing Inspection Services
  Various shared toilets are not flushing in sro' ; managers are not doing anything to fix in a timeley manner ; health concern..
• 202175110
  2021-04-05 · Closed · Housing Inspection Services
  There are 2 bathrooms for this floor. one is not working and is out of order (the shower room). the other has been occupied by a female tenant since 11:00pm. the front desk was notified and responded at 11:18pm and again at 12:20am. the tenant in the restroom opened the door naked and the front desk
• 202173182
  2021-02-10 · Closed · Building Inspection Division
  A fire in the adjacent unit caused unit #504 to be uninhabitable until property management could perform remediation work
• 202172835
  2021-02-02 · Closed · Housing Inspection Services
  In the community bathroom next to tenant's room. --- in the community bathroom right next to tenant's room, the shower is very slow draining, standing water collects above the tenant's ankles. this also occurs in the bathroom sink, and water will come up from underneath. caller also states that the
• 202066811
  2020-11-17 · Closed · Housing Inspection Services
  6th floor fire escape blocked.
• 202061741
  2020-10-19 · Closed · Housing Inspection Services
  Hot water issue; fire escape blocked
• 202059271
  2020-10-05 · Closed · Housing Inspection Services
  Fire escape blocked 6th floor
• 202056471
  2020-09-17 · Closed · Housing Inspection Services
  6th floor blocked fire escape
• 202054321
  2020-09-08 · Abated · Housing Inspection Services
  6th floor fire escape obstructed.
• 202042056
  2020-07-01 · Closed · Plumbing Inspection Division
  Needs to renew boiler permit for permit no 108532 , serial no 581154-200709
• 202041947
  2020-07-01 · Closed · Housing Inspection Services
  Caller states the elevator is out of order and is worried about them repairing it.
• 202042050
  2020-07-01 · Closed · Plumbing Inspection Division
  Needs to renew boiler permit for permit no 108533 , serial no c07194170
• 202039891
  2020-06-19 · Closed · Housing Inspection Services
  Resident is in a wheel chair and is unable to use the bathroom because she has to take an elevator and can not open the elevator door to get to it. she is being forced to use other means in order to go the bathroom.
• 202019942
  2020-02-19 · Closed · Housing Inspection Services
  Elevator is not working.
• 202019252
  2020-02-18 · Closed · Housing Inspection Services
  Bathroom is also not cleaned ; someone is using the shared bathroom when they need to use it
• 202018561
  2020-02-12 · Closed · Housing Inspection Services
  Date last observed: 10-feb-20; time last observed: 15:00; floor: 6 and poss; unit: contact 61; exact location: main bldg; building type: residence/dwelling other building; other electrical; other plumbing; disabled acc: elevator/lift; ; additional information: hot hot hot water comes out of cold sid
• 202017791
  2020-02-11 · Closed · Building Inspection Division
  Date last observed: 10-feb-20; time last observed: 15:00; floor: 6 and poss; unit: contact 61; exact location: main bldg; building type: residence/dwelling other building; other electrical; other plumbing; disabled acc: elevator/lift; ; additional information: hot hot hot water comes out of cold sid
• 202016112
  2020-02-05 · Abated · Housing Inspection Services
  Caller states that front door does not lock leaving it open to public. no security at the front desk leaving the residents at risk
• 202011495
  2020-01-14 · Closed · Housing Inspection Services
  Customer is reporting the bathrooms are not being cleaning correctly
• 202011381
  2020-01-13 · Closed · Housing Inspection Services
  Resident states there is no laundry and kitchen at sro. management provides coins for tenants to do laundry offsite. resident states she has brought issue to management multiple times and nothing is being done.
• 202009111
  2020-01-03 · Closed · Housing Inspection Services
  No shower curtin and stopper in the bathtub.
• 201903822
  2019-12-02 · Closed · Housing Inspection Services
  Our building has heating hours that are much shorter than the legal minimums
• 201903391
  2019-11-26 · Abated · Housing Inspection Services
  Electric outlets; sink hot water not turning off, deteriorated enamel
• 201997501
  2019-10-30 · Closed · Housing Inspection Services
  All the plugs in the unit --- the electrical plugs spark when plugging a device into them. please contact tenant regarding this issue
• 201995312
  2019-10-21 · Closed · Housing Inspection Services
  There is no water or hot water in the entire building for days. this is an ongoing problem for all the tenants.
• 201995313
  2019-10-21 · Closed · Housing Inspection Services
  Patron stated that she is not a resident but her father and daughter live there and the water was cut off since friday at 4pm there was no notice until 24 hours after the water was cut off, the notices was different in every floor and rather confusing, management is never there on the weekends, the
• 201995314
  2019-10-21 · Closed · Housing Inspection Services
  Due to water leak in the building , the water is only being turned on for a few hours through out the day for the past 3 days -and the tenants were not given any notice
• 201930102
  2019-02-19 · Closed · Housing Inspection Services
  Elevator is not working
• 201816501
  2018-12-28 · Abated · Housing Inspection Services
  Complaint generated routine initiated by cts # 201816491
• 201816491
  2018-12-28 · Abated · Housing Inspection Services
  No heat
• 201814081
  2018-12-18 · Abated · Housing Inspection Services
  Bug infestation
• 201804281
  2018-11-08 · Abated · Housing Inspection Services
  Complaint generated routine initiated by cts # 201803171
• 201803171
  2018-11-02 · Abated · Housing Inspection Services
  Date last observed: 01-nov-18; time last observed: 3pm; floor: 5; unit: 502; exact location: main bldg; building type: residence/dwelling plumbing inoperative; no heat; kitchen/bathroom remodel w/o permit; other plumbing; ; additional information: tenant owns a pit bull but will move pit bull to com
• 201802982
  2018-11-02 · Closed · Building Inspection Division
  Date last observed: 01-nov-18; time last observed: 3pm; floor: 5; unit: 502; exact location: main bldg; building type: residence/dwelling plumbing inoperative; no heat; kitchen/bathroom remodel w/o permit; other plumbing; ; additional information: tenant owns a pit bull but will move pit bull to com
• 201885031
  2018-08-13 · Closed · Housing Inspection Services
  Damaged ceiling
• 201882241
  2018-08-02 · Closed · Housing Inspection Services
  Serious amount of black mold and bacteria throughout the unit
• 201879851
  2018-07-25 · Closed · Housing Inspection Services
  Needs painting due to age of paint. hole in the ceiling
• 201867784
  2018-05-31 · Closed · Housing Inspection Services
  Raw sewage in hallway; * as you walk into the front door, behind the check in office in the handicap hall way. in the ceiling --- sewage leaking from the ceiling
• 201866911
  2018-05-29 · Closed · Housing Inspection Services
  In the hallway on the first floor. --- customer states that there is raw sewage leaking onto the floor in the first floor hallway. customer states that there were plumbers working on the issue. they have since left but the sewage is still all over the place.
• 201866285
  2018-05-23 · Closed · Housing Inspection Services
  Inside the entire room. --- there is black mold, and other bacteria
• 201863391
  2018-05-09 · Abated · Plumbing Inspection Division
  Complaint came to dph regarding water being contaminated iwth cert. feces in that unit. a visual inspection was made and water appeared normal.
• 201862741
  2018-05-07 · Closed · Building Inspection Division
  Date last observed: 04-may-18; time last observed: this morning; identity of person performing the work: 1962; floor: 3rd; unit: 310; exact location: none of the above; building type: residence/dwelling water intrusion; mold; other plumbing; ; additional information: there is cat shit being put into
• 201837582
  2018-02-02 · Closed · Housing Inspection Services
  Caller states that there is blk mold and asbestos
• 201833711
  2018-01-23 · Abated · Housing Inspection Services
  Caller stated there are water droplets are coming down from the ceiling. caller stated they burn the skin.
• 201798791
  2017-08-14 · Closed · Housing Inspection Services
  Mold in the unit
• 201796313
  2017-07-31 · Closed · Housing Inspection Services
  Date last observed: 29-jul-17; time last observed: today; identity of person performing the work: maintnance lied about work and; floor: 6th floor ; unit: #609; exact location: none of the above; building type: other dilapidated structure; work beyond scope of permit; structural problems; leaky fixt
• 201794392
  2017-07-19 · Closed · Housing Inspection Services
  Caller reports that the ceiling in the room collasped. no one injured. caller spoke to man in building to contact the management coompany. john stewart co.
• 201793621
  2017-07-17 · Closed · Housing Inspection Services
  Caller reports that the ceiling in the room collasped. no one injured. caller spoke to man in building to contact the management coompany. john stewart co.
• 201793631
  2017-07-17 · Closed · Housing Inspection Services
  Caller reports that the ceiling in the room collasped. no one injured. caller spoke to man in building to contact the management coompany. john stewart co.
• 201793611
  2017-06-22 · Closed · Housing Inspection Services
  The thermostat is not turning the heat off at the crosby. the resident's room is so hot his floor is blistering.
• 201788001
  2017-06-22 · Abated · Housing Inspection Services
  The thermostat is not turning the heat off at the crosby. the resident's room is so hot his floor is blistering.
• 201780181
  2017-05-17 · Closed · Housing Inspection Services
  Mice infestation with damage to flooring and droppings everywhere
• 201776384
  2017-04-28 · Closed · Housing Inspection Services
  Date last observed: 25-apr-17; floor: 2; unit: 211; exact location: main bldg; building type: residence/dwelling dilapidated structure; ; additional information: referred by dph- complainant states ceiling is falling;
• 201774601
  2017-04-18 · Closed · Housing Inspection Services
  Water leaking on 6thfl bathroom jones street side. water is not draining. elevator has broken 3 times this week
• 201769411
  2017-03-24 · Abated · Housing Inspection Services
  Electrical concern-believe the electrical work was not done correctly
• 201766881
  2017-03-10 · Abated · Housing Inspection Services
  Resident advised that there has been several times where someone had gotten inside of his unit and taken personal documents. he's advised that he has reported to sfpd and building management and nothing being done on previous instinses. there appears to be no damage to his doors or windows, so it ma
• 201766823
  2017-03-10 · Closed · Housing Inspection Services
  Date last observed: 09-mar-17; time last observed: 9 am; floor: second; unit: 222; exact location: main bldg; building type: residence/dwelling other plumbing; ; additional information: rusty water coming out of hot water faucet and cold water faucet. hot water is really dark rusty, cold water has b
• 201648642
  2016-11-29 · Closed · Housing Inspection Services
  The building has been without any heat since today. since tomorrow is a holiday, the tenant stated that he would be without heat for the next several days.
• 201647901
  2016-11-21 · Abated · Housing Inspection Services
  The bathroom fan was removed from the ceiling in the common area bathroom between units 102 and 103. also the elevator sticks at the second floor because the door sensor is worn out.
• 201647581
  2016-11-18 · Abated · Housing Inspection Services
  Resident called to report no heat in the building for 3 nights
• 201647602
  2016-11-18 · Closed · Building Inspection Division
  Date last observed: 17-nov-16; time last observed: 9pm; identity of person performing the work: management does not send for e; floor: 1,2.3, 4, ; exact location: main bldg; building type: residence/dwelling no heat; ; additional information: no heat in entire building. possibly boiler inoperative o
• 201647751
  2016-11-18 · Closed · Housing Inspection Services
  Black mold on wall, yellow stuff falling from ceiling.
• 201641191
  2016-10-12 · Closed · Housing Inspection Services
  Black mold in the wall ceiling, wall and floor boards.
• 201638485
  2016-09-26 · Abated · Housing Inspection Services
  The only elevator in the building. --- the resident stated that the elevator is out at this sro property. this is common for this to occur the shortest time that the elevator was out before being serviced was 2 days and the longest was 5 weeks. currently there is a disabled tenant that is unable to
• 201630641
  2016-08-05 · Abated · Housing Inspection Services
  Partially obstructed drain line; sink in room drains very slowly.
• 201629991
  2016-08-02 · Abated · Housing Inspection Services
  Leaking cold water pipe of sink/ water gets into walls and drips down to the first floor. been going on for months but maintenance ignoring this, inspite of 5 "yearly inspections" in 18 months
• 201630001
  2016-08-02 · Closed · Housing Inspection Services
  Heater radiator valve has not been repaired in 9 years.......heat is always on because the valve is broken.
• 201623632
  2016-06-23 · Abated · Housing Inspection Services
  Wall paint peeling. the bathroom toilet is not working. sink is backing up. flooring in disrepair. no clothes rack in the room.
• 201622952
  2016-06-20 · Closed · Housing Inspection Services
  Date last observed: 17-jun-16; time last observed: 7 pm; identity of person performing the work: john stewart co slumlord is ja; floor: all floors; unit: common toi; exact location: main bldg; building type: residence/dwelling other housing; ; additional information: common toilets are in city code
• 201622951
  2016-06-20 · Closed · Housing Inspection Services
  Date last observed: 17-jun-16; time last observed: 7 pm; identity of person performing the work: problem reported to rogue prop; unit: 222 and 22; exact location: main bldg; building type: residence/dwelling other housing; ; additional information: holes and cracks between rooms 224 and 222 allowed
• 201621736
  2016-06-10 · Abated · Electrical Inspection Division
  Date last observed: 09-jun-16; time last observed: 6/9/2016; identity of person performing the work: john stewart co.; floor: all; unit: 302; exact location: main bldg; building type: residence/dwelling electrical inoperative; exposed wiring; hazardous appliance; disabled acc: elevator/lift; ; addit
• 201621713
  2016-06-10 · Closed · Housing Inspection Services
  Date last observed: 09-jun-16; time last observed: 6/6/2016; identity of person performing the work: john stewart co.; floor: 3; unit: 302; exact location: main bldg; building type: both no heat; insects/rodents; mold; structural problems; ; additional information: owner has failed to maintain warra
• 201611882
  2016-04-15 · Closed · Housing Inspection Services
  The building has gone thru many mangagers and they are not assisting the tenant. the manager that is working there now is about the resign. please insepct. customer does not have a phone number. please call his case worker jason tam at 415-487-3300 ext 2513.
• 201607181
  2016-03-21 · Closed · Housing Inspection Services
  My faucet does not work. very little water available. maintenance requests submitted. building still does not have an additional maintenance staff member to facilitate repairs as promised
• 201605411
  2016-03-14 · Closed · Housing Inspection Services
  Dust emitting from floorboards
• 201699081
  2016-02-11 · Closed · Housing Inspection Services
  Hot water measuring 130f is coming from both hot & cold water supply lines to the lavatory sink and tub/shower in the bathing facility located near #614. the water from the cold supply lines reportedly remain hot for approx. 10 minutes before turning cold.
• 201698821
  2016-02-10 · Abated · Housing Inspection Services
  Cold water has been shut off for 2 weeks on 6th fl.
• 201576231
  2015-10-27 · Abated · Housing Inspection Services
  Inadequate & improper garbage collection keep garbage closets constantly dirty, garbage closet doors not closing/ not self-closing; and window replacement workers are not following protocols by leaving a lot of lead paint dust in the rooms because they trick occupants to get out of the room
• 201575746
  2015-10-23 · Closed · Housing Inspection Services
  The ventilation panel above my door is inoperable,
• 201574331
  2015-10-15 · Abated · Housing Inspection Services
  No operable window covering in unit. no threshold sweep. roaches.
• 201574292
  2015-10-15 · Closed · Housing Inspection Services
  The main public bathroom on floor has jammed toilet with excrement for three days. the other public bathroom is no longer accessible with jammed door.
• 201572421
  2015-10-02 · Abated · Housing Inspection Services
  Flooring in disrepair. continued infestation of bed bugs.

Building permits

• 202511058983
  2025-11-05 · · otc alterations permit
  5 bathroom renovations in kind. new toilet, sink, bathroon fan, new shower pan, new tile, new valve, new angle stops, new light and switches. comply w/ nov# 202431611 item #2. all bathroom are in the hallway 1 per floor. no change in plumbi
• 202407176652
  2024-07-17 · · otc alterations permit
  3rd fl unit# 302: replace water damage drywall total 159 sqft. use /8" type x
• 202311030158
  2023-11-03 · · otc alterations permit
  unit 204. closing wall and ceiling in unit and hallway to unit 204 for the exhaust fan, ref complaint 202310691. exhaust to terminate at least 3' from property line. to comply with nov 202310691.
• 201907317420
  2019-07-31 · · otc alterations permit
  unit 202: replace water damage drywall (total 226 sqft)
• M724128
  2016-09-21 · · otc alterations permit
  street space
• M635668
  2015-11-05 · · otc alterations permit
  street space
• 201510139479
  2015-10-13 · · otc alterations permit
  revision to application #201509227650, replacement of all 105 windows to building, 95 windows on rear will be marvin integrity ultrex, jones and ofarrell elevations will be marvin ultimate. all replacement windows will have upper sash to ma
• 201509227658
  2015-09-22 · · otc alterations permit
  replace 185 wood single glazed windows with wood dual glazed windows to comply with nov 201520401 & 201568286 item #2 true divided lites with o.g. lugs. u-factor 0.32 max, all windows to be replaced in-kind, same size & type. no structural
• 201305227691
  2013-05-22 · · otc alterations permit
  to install new grab bar in all bathrooms to comply with the new city code, 3 bathrm in each floor, 2nd, 3rd, 4th and 5th flr, grab bar min load rating of 250 lbs.
• 201207134818
  2012-07-13 · · otc alterations permit
  demo and removal of storeroom in basement area, to comply with nov 200717290, this will revert basement back to original condition, work was done by previous owner
• 201011305755
  2010-11-30 · · otc alterations permit
  minor soft exploratory demo to assess damge to flooring (wooden) and ceiling due to water leak from residential hotel above. in bar area only.no construction under this permit.
• 200804018530
  2008-04-01 · · otc alterations permit
  permit renewal to appn. 200605081013 & 200709112280
• 200803066533
  2008-03-06 · · otc alterations permit
  need permit for exploratory demolition. soft demo only.
• 200803036157
  2008-03-03 · · otc alterations permit
  provide 2 new pull stations to (e) f/a, provide 3 new horn strobes & 3 new strobes to 1st floor lobby and conference rooms
• 200710236200
  2007-10-23 · · otc alterations permit
  remove 124 1 3/8" x32"x84" panel doors & replace with 1 3/8:x32"x84" solid core doors. install 124 sets of the following materials: pemko kerf adjustable weather-stripping, pemko 1 3/8 u-channel door shoe, pemko wz218a36" 5/8"x3 1/2" alumin
• 200709112280
  2007-09-11 · · otc alterations permit
  ground floor. sprinkler modification- relocate 11 heads.
• 200709051796
  2007-09-05 · · otc alterations permit
  application to rectify n.o.v. #200717290. legalize or remove room in basement built without a permit. applicant needs to provide plans showing conditions.
• 200605081013
  2006-05-08 · · additions alterations or repairs
  ground floor - demo walls, add 1 new kitchen, 1 new ada restroom, new reception area & community room on ground level & new storefront to match existing. change of use from retail to community room.
• 200603217198
  2006-03-21 · · otc alterations permit
  interior remodel to (e) bar & accessibility upgrades. minor cosmetic upgrades. increase restroom size for d.a. move upper level bar access stairs to accomindate enlarged restroom. reduce length of bar counter to i nstall accessible bar coun
• 200602245345
  2006-02-24 · · otc alterations permit
  minor, soft exploratory demo. no structural work. permit req for further remodel & occupant load, demo only
• M36257
  2006-02-06 · · otc alterations permit
  street space & sidewalk permit only.
• 200506175411
  2005-06-17 · · otc alterations permit
  revise 9913281.we correc an incorret shower install for accessibility,incl 3 units affectedby const.
• 200502286378
  2005-02-28 · · additions alterations or repairs
  revision to pa 9913281.revision work involves changes to the accessible guest rooms
• 200412232113
  2004-12-23 · · additions alterations or repairs
  seismic work uner ex pemit caused conflict between storefront and new steel framing at 2 storefront
• 200308131911
  2003-08-13 · · otc alterations permit
  install digital alarm communicator to provide monitoring of sprinkler system. install smoke detector
• 9913281
  2003-03-07 · · additions alterations or repairs
  umb project
• M21937
  2002-10-11 · · otc alterations permit
  streetspace
• 200210078433
  2002-10-07 · · otc alterations permit
  reroofing
• 200209136437
  2002-09-13 · · additions alterations or repairs
  to install fire sprinkler system, to comply w/ ord #165-01 and amendment #172-02
• 8611227
  1986-09-12 · · additions alterations or repairs
  parapet & tank reinforcement

Eviction notices

No records found.

Recent SF311 reports nearby

No records found.