Property history

Building inspection complaints

• 202660502
  2026-08-05 · Filed · Housing Inspection Services
  Sewage is backing up into the kitchen sink. it is overflowing. maintenance is not responding
• 202660375
  2026-08-03 · Closed · Housing Inspection Services
  Elevator can close on you hand there is not a safety return.
• 202660026
  2026-07-28 · First NOV · Housing Inspection Services
  Date last observed: 27-jul-26; time last observed: 945pm; floor: 1; unit: f; exact location: main bldg; building type: residence/dwelling insects/rodents; ; additional information: roach infestation ;
• 202659172
  2026-07-13 · First NOV · Housing Inspection Services
  Date last observed: 10-jul-26; exact location: main bldg; building type: residence/dwelling water intrusion; no power to the unit; mold; other housing;
• 202658794
  2026-07-06 · Filed · Housing Inspection Services
  Date last observed: 04-jul-26; time last observed: 1 pm; floor: 1st floor; unit: 311; exact location: main bldg; building type: residence/dwelling other housing; ; additional information: persistent sewage/waste-like odor from this unit into the adjacent units and into my apartment, directly above,
• 202657934
  2026-06-16 · First NOV · Housing Inspection Services
  Mildew/mold at the entire premises more than a year. it is believed from the wall. complained the management company many time and they just paited to cover.
• 202657413
  2026-06-08 · Closed · Housing Inspection Services
  Date last observed: 05-jun-26; time last observed: 9:00 pm; floor: 4; unit: a; exact location: main bldg; building type: residence/dwelling insects/rodents; ; additional information: i moved into this unit on april 2, 2026. within one day of moving in, i began noticing cockroaches throughout the apa
• 202656909
  2026-05-28 · Closed · Housing Inspection Services
  Date last observed: 27-may-26; time last observed: 10 pm; floor: 405 serran; unit: apt 11 l; exact location: main bldg; building type: residence/dwelling other housing; ; additional information: garbage chutes blocked from 3rd floor down (so far) for three days now. managemenht notified, not resolve
• 202656875
  2026-05-27 · Closed · Housing Inspection Services
  No consistent heat
• 202656793
  2026-05-26 · Filed · Housing Inspection Services
  No heat off and on for months, no heat for two weeks now
• 202656253
  2026-05-14 · Filed · Housing Inspection Services
  Since december, my kitchen walls have been saturated with rainwater. after more than two weeks, the only response i received from the superintendent was a fan. the water damage also flooded my cabinets. in march, additional leaks affected both the bathroom ceiling and the hallway. as of today, the d
• 202656131
  2026-05-12 · Closed · Housing Inspection Services
  Front door is broken and hasn't been fixed.
• 202655611
  2026-05-04 · Closed · Housing Inspection Services
  Date last observed: 27-apr-26; time last observed: 9:00; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: neither elevator is working. ;
• 202655197
  2026-04-28 · Closed · Housing Inspection Services
  Date last observed: 27-apr-26; time last observed: 8:00; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: elevator has not been functional for several days;
• 202655170
  2026-04-27 · First NOV · Housing Inspection Services
  The garbage area in basement in high rise apartment building has a very bad odor. the garbage is thrown down a chute and is collected in one room. the garbage receptacle fills up and the trash is spilled all over the floor. the workers have to pick up garbage from floors and dispose of them in carts
• 202655122
  2026-04-27 · Closed · Housing Inspection Services
  Date last observed: 26-apr-26; floor: 10; unit: c; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; ; additional information: faulty fire alarms;
• 202655020
  2026-04-23 · Filed · Housing Inspection Services
  Date last observed: 22-apr-26; time last observed: every one minute the fire alar; floor: 10; unit: c; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; broken appliances; ; additional information: filed a request weeks ago with maintenance, no response ;
• 202654767
  2026-04-20 · Closed · Housing Inspection Services
  Caller lives in multi unit bldg, for the last 4 days there has been no heat in the unit. caller contacted the property management company and was told the boiler is out and need to be replace but the contractor is delayed the on bringing new boiler. caller stated the property management try to blame
• 202654787
  2026-04-20 · Filed · Housing Inspection Services
  Caller is reporting the hot water is out today and it has been and on and off issue for the passed week, spoke with property management issue is still not fixed.
• 202654804
  2026-04-20 · Closed · Housing Inspection Services
  Date last observed: 13-apr-26; exact location: main bldg; building type: residence/dwelling no hot water; ; additional information: no hot water for 11 days;
• 202654687
  2026-04-17 · Closed · Housing Inspection Services
  No hot water, low water pressure in cold, shower no water at all
• 202654590
  2026-04-16 · Abated · Housing Inspection Services
  Date last observed: 15-apr-26; floor: 1st ; unit: 708; exact location: main bldg; building type: residence/dwelling no hot water; ; additional information: i have not had hot water since april 7th and have contacted maintenance several times who have put two urgent requests to property management to
• 202654252
  2026-04-09 · Director Hearing · Housing Inspection Services
  Water leaks and holes in the wall. water damage on the wall and ceiling in the hallway bathroom and master bedroom
• 202653935
  2026-04-06 · Closed · Housing Inspection Services
  Date last observed: 03-apr-26; floor: 6; unit: e; exact location: main bldg; building type: residence/dwelling water intrusion; leaking ceiling; ; additional information: multiple maintenance request and calls after 2 month, and no fix. ceiling is literally failing apart;
• 202653934
  2026-04-06 · Filed · Housing Inspection Services
  Date last observed: 04-apr-26; time last observed: 24/7; floor: basement/; unit: electrical; exact location: basement; building type: residence/dwelling electrical inoperative; broken sewer; plumbing leak; deteriorated electrical equipment; ; additional information: february 26th ongoing alarm no re
• 202653896
  2026-04-03 · Filed · Housing Inspection Services
  Tenant states windows leaking when it is raining, not closing properly and not a tight seal, front door does not have a good seal on the bottom, letting in air from the stairwell door adjacent to the unit
• 202653729
  2026-04-01 · Filed · Housing Inspection Services
  Date last observed: 31-mar-26; floor: 6; unit: 6e; exact location: main bldg; building type: residence/dwelling leaking ceiling; ; additional information: issue reported since february and no fix/solution in place;
• 202653370
  2026-03-25 · Filed · Housing Inspection Services
  Date last observed: 21-mar-26; floor: 1; unit: f; exact location: main bldg; building type: residence/dwelling water intrusion; leaking ceiling; retaining wall collapse; other plumbing;
• 202653238
  2026-03-23 · Filed · Housing Inspection Services
  Date last observed: 20-mar-26; floor: 1; unit: f; exact location: main bldg; building type: residence/dwelling water intrusion; no heat; leaking ceiling; retaining wall collapse; ; additional information: ongoing leak for longer than a month ;
• 202653230
  2026-03-23 · Closed · Housing Inspection Services
  Date last observed: 22-mar-26; time last observed: 7:50pm; floor: 3; unit: e; exact location: main bldg; building type: residence/dwelling water intrusion; plumbing leak; mold; leaking ceiling; ; additional information: active water leak from ceiling since january 24. leak is ongoing and worsening.
• 202653043
  2026-03-19 · Closed · Housing Inspection Services
  Date last observed: 18-mar-26; time last observed: 8pm; floor: 3; unit: e; exact location: main bldg; building type: residence/dwelling water intrusion; plumbing leak; mold; leaking ceiling; ; additional information: active water leak from ceiling since january 24. leak is ongoing and worsening. wat
• 202652678
  2026-03-12 · Director Hearing · Housing Inspection Services
  Damaged ceilings and walls.
• 202652662
  2026-03-12 · First NOV · Code Enforcement Section
  Densly occupied building reconstruction of entire lobby without proper permits/safeguards. construction requiring plastic overlay and screening without necessary permit. suffocation and trip hazard to children. haphazardly being done. work being done by maintenance team. whole reconstruction of lobb
• 202652673
  2026-03-12 · Closed · Housing Inspection Services
  The front door key is not working. it's not working.
• 202652509
  2026-03-10 · Closed · Housing Inspection Services
  Apt 1f. caller reports water leak ongoing for 6 days no repairs have been made water is leaking on to the bed .
• 202652487
  2026-03-10 · Filed · Housing Inspection Services
  Date last observed: 09-mar-26; floor: 10; unit: b; exact location: main bldg; building type: residence/dwelling no power to the unit; no power to an outlet;
• 202652495
  2026-03-10 · Director Hearing · Housing Inspection Services
  An active ceiling leak inside our unit. water has been dripping from the ceiling and has damaged our belongings, including clothing and bedding. contractors were briefly sent to inspect the leak and installed equipment to catch the water, but the repair ticket was later closed without fixing the iss
• 202652371
  2026-03-06 · Filed · Housing Inspection Services
  Too much heat
• 202651810
  2026-02-26 · Closed · Housing Inspection Services
  Residential building issue - heat - lack of heat heat to radiators have been shut off. no heat
• 202651756
  2026-02-25 · Closed · Housing Inspection Services
  No hot water in the building.
• 202651757
  2026-02-25 · Closed · Housing Inspection Services
  No hot water in the entire building since 5:00 am.
• 202651723
  2026-02-25 · Director Hearing · Housing Inspection Services
  Date last observed: 24-feb-26; time last observed: today; exact location: main bldg; building type: residence/dwelling no heat; no hot water; disabled acc: entrance; disabled acc: elevator/lift; ; additional information: elevator out for 6 months, front door disabled access broke, no heat or hot wat
• 202651719
  2026-02-25 · Closed · Housing Inspection Services
  Date last observed: 24-feb-26; identity of person performing the work: park merced; exact location: main bldg; building type: residence/dwelling no hot water; ; additional information: no hot water, heat is only available for a couple of hours;
• 202651628
  2026-02-24 · Closed · Housing Inspection Services
  Date last observed: 23-feb-26; exact location: main bldg; building type: residence/dwelling other building; ; additional information: faulty fire alarm going off at 10:39pm;
• 202651666
  2026-02-24 · Closed · Housing Inspection Services
  No hot water at all
• 202651528
  2026-02-23 · Closed · Housing Inspection Services
  Date last observed: 20-feb-26; identity of person performing the work: supposedly otis elevator; exact location: main bldg; building type: residence/dwelling other housing; disabled acc: elevator/lift; ; additional information: elevator has been broken roughly 10 times in the last two to three weeks
• 202651477
  2026-02-20 · Closed · Housing Inspection Services
  Date last observed: 28-jan-26; time last observed: 1/28/2026; identity of person performing the work: brick and timber is the compan; floor: 1; unit: f; exact location: main bldg; building type: residence/dwelling no heat;
• 202651380
  2026-02-19 · Closed · Housing Inspection Services
  No heat
• 202651326
  2026-02-18 · Closed · Housing Inspection Services
  Date last observed: 17-feb-26; time last observed: 9:00am; identity of person performing the work: brick+timber; floor: all; unit: all; exact location: main bldg; building type: residence/dwelling other building; ; additional information: there has been no intercom for weeks yet again. this is after
• 202651340
  2026-02-18 · Director Hearing · Housing Inspection Services
  Caller believes the landlord is turning off the heat on purpose. it operates during the day but not at night. currently there is no heat.
• 202651374
  2026-02-18 · Director Hearing · Housing Inspection Services
  No heat
• 202651373
  2026-02-18 · Director Hearing · Housing Inspection Services
  No heat
• 202651292
  2026-02-18 · Closed · Housing Inspection Services
  Both elevators are not working
• 202651328
  2026-02-18 · Director Hearing · Housing Inspection Services
  Date last observed: 17-feb-26; time last observed: now; identity of person performing the work: maintenance too busy working o; exact location: main bldg; building type: residence/dwelling no heat; disabled acc: entrance; disabled acc: elevator/lift; ; additional information: no heat or only for few
• 202651248
  2026-02-17 · Director Hearing · Housing Inspection Services
  Since some time in december, there hasn't been any heat in the building at all (about 95-97% of the time). different people in the building are having different experiences. in the last week or so, it has come on briefly in certain units, but not for everyone. this was discussed between 8 different
• 202650962
  2026-02-10 · Closed · Housing Inspection Services
  Eleavtor not working and has went down 12 times 1/31/2026
• 202650773
  2026-02-06 · Closed · Housing Inspection Services
  Both elevators are out. the situation is unbearable: there¿re people in wheelchairs had been sitting in the lobby literally for hours, unable to go upstairs to their apartments. they are hungry, tired. some need their medications or use a bathroom. a complete chaos. the parkmerced administration/mai
• 202650795
  2026-02-06 · Closed · Housing Inspection Services
  The repeated elevator failures have left our 13-story residential building without elevator access multiple times, including incidents on february 4 and 5, 2026 when firefighters were required to carry elderly and disabled residents up the stairs to their units. this has become an ongoing habitabili
• 202650793
  2026-02-06 · Closed · Housing Inspection Services
  2 elevators are both of service, one has been out for 3-4 months and second elevator is out of service for 5 days
• 202650736
  2026-02-05 · Closed · Building Inspection Division
  Date last observed: 04-feb-26; time last observed: 3:00 pm; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; other housing; disabled acc: elevator/lift; other disabled access; ; additional information: both elevators in our 13-story residential building at 810 go
• 202650539
  2026-02-02 · Closed · Code Enforcement Section
  Date last observed: 30-jan-26; time last observed: 10:00 am; identity of person performing the work: tenants of apt. 10k; unit: 10k; exact location: main bldg; building type: residence/dwelling work w/o permit; ; additional information: significant amount of lumber and sheetrock are being used to su
• 202650435
  2026-01-30 · First NOV · Housing Inspection Services
  On aug 25, 2025 heater in bedroom stopped working. management sent someone to fix, but it has not been working steadily. heat is still not fixed. she was told in early december, it was a valve problem on order and will fix when received. tenant wants to be present with inspection is done because bui
• 202650364
  2026-01-29 · Director Hearing · Housing Inspection Services
  Date last observed: 27-jan-26; time last observed: 01/27/26; identity of person performing the work: brick & timber (park merced); floor: 1f; unit: 1f; exact location: main bldg; building type: residence/dwelling no heat; expired permits; other plumbing; disabled acc: elevator/lift; ; additional inf
• 202649931
  2026-01-21 · Final Warning · Code Enforcement Section
  Owner is going to replace the gasline tomorrow without a permit.
• 202649896
  2026-01-21 · Closed · Building Inspection Division
  Date last observed: 20-jan-26; time last observed: 0850 am; identity of person performing the work: brick and timber, otis elevato; floor: lobby and ; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: one elevator oos since november.
• 202649843
  2026-01-20 · Director Hearing · Housing Inspection Services
  No heat, no hot water, roaches in the unit
• 202649872
  2026-01-20 · Closed · Housing Inspection Services
  Owner is going to replace the gasline tomorrow without a permit.
• 202649854
  2026-01-20 · Director Hearing · Housing Inspection Services
  Apt 3e has had heat off and on primarily off since dec 31. it was reported to mgmt and they have not corrected the issue properly to maintain steady heat within the apt. caller states its central heating that is in bldg
• 202649844
  2026-01-20 · Closed · Housing Inspection Services
  No heat since wednesday.
• 202649712
  2026-01-16 · Director Hearing · Housing Inspection Services
  Date last observed: 15-jan-26; floor: 3; unit: h; exact location: in-law unit; building type: residence/dwelling water intrusion; mold; water entering building; disabled acc: elevator/lift; ; additional information: they are refusing to do work complaining this is due to rain but it¿s a leak due to
• 202649710
  2026-01-16 · Closed · Building Inspection Division
  Date last observed: 15-jan-26; time last observed: 4pm; identity of person performing the work: building is owned by brick & m; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; other disabled access; ; additional information: we have had one elevator out for
• 202649441
  2026-01-12 · Closed · Housing Inspection Services
  I am reporting an ongoing lack of heat at 355 serrano drive, unit 9f.the heat has repeatedly failed since early december 2025. repairs appear temporary and the heat goes out again. building notices posted by management include a courtesy notice dated december 8, 2025 stating the repair was completed
• 202649417
  2026-01-12 · Closed · Building Inspection Division
  Date last observed: 19-nov-25; identity of person performing the work: they won’t say . they just say; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: elevator has been out for months now for a 12 story high rise ;
• 202649341
  2026-01-09 · First NOV · Housing Inspection Services
  No electric in the kitchen.
• 202649224
  2026-01-07 · Closed · Building Inspection Division
  Date last observed: 06-jan-26; time last observed: 01/06/26; identity of person performing the work: park merced; exact location: main bldg; building type: residence/dwelling other building; ; additional information: both elevators are not working;
• 202649188
  2026-01-06 · Closed · Housing Inspection Services
  2 elevators: elevator 1 is out of order, elevator 2 has been out of order, waiting for a part, no property manager on site, unresponsive via phone or email.
• 202649090
  2026-01-05 · Filed · Housing Inspection Services
  No heat for address since since friday 01-02-26, was not able to reach the maintenance line, they did not pick up, left a message after 10 minutes of waiting, property management is called brick and mortar, tried again and instead used sales, the sales department said there is a request for service
• 202648955
  2026-01-02 · Closed · Building Inspection Division
  Date last observed: 01-jan-26; floor: all; unit: all; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; disabled acc: elevator/lift; ; additional information: there are no working elevators since at least midnight of new years eve/day. elevator 1 was intermittentl
• 202548884
  2025-12-31 · Closed · Housing Inspection Services
  Date last observed: 31-dec-25; floor: 1st and 2n; unit: 34 bucarel; exact location: main bldg; building type: residence/dwelling mold; ; additional information: we've lived in this unit since april 2025. we are finding mold in various personal items throughout the unit. ;
• 202548509
  2025-12-22 · Filed · Housing Inspection Services
  Date last observed: 29-oct-25; time last observed: 11am; identity of person performing the work: parkmerced brick and timber ma; exact location: main bldg; building type: residence/dwelling plumbing inoperative; broken sewer; plumbing leak; water entering building; ; additional information: my unit
• 202548530
  2025-12-22 · Filed · Housing Inspection Services
  Caller states that the pge is ready to turn on the power, but need the access. property management is not responding when they will flip a breaker to turn power back on. my townhouse unit is the only one effected. caller does not have access to the breaker.
• 202547957
  2025-12-11 · Closed · Housing Inspection Services
  Date last observed: 10-dec-25; time last observed: 13:55; identity of person performing the work: residentservices@rentbt.com; floor: 9; unit: f; exact location: main bldg; building type: residence/dwelling no heat; ; additional information: notice distributed stated: there is currently no heat in t
• 202547956
  2025-12-11 · Director Hearing · Housing Inspection Services
  Date last observed: 10-dec-25; time last observed: 13:55; identity of person performing the work: residentservices@rentbt.com; floor: 9; unit: f; exact location: main bldg; building type: residence/dwelling no heat; ; additional information: notice distributed stated: there is currently no heat in t
• 202547874
  2025-12-09 · Director Hearing · Housing Inspection Services
  Black mold under the carpet that was cause by the heater leak back in july.
• 202547768
  2025-12-08 · Abated · Housing Inspection Services
  Extreme water damage from leak and possibly mold.
• 202547498
  2025-12-03 · Director Hearing · Housing Inspection Services
  Not enough heat
• 202547472
  2025-12-03 · Closed · Housing Inspection Services
  Date last observed: 02-dec-25; time last observed: 9am; floor: 12; unit: e; exact location: main bldg; building type: residence/dwelling no heat; ; additional information: no heating , temperature 59f (15c);
• 202547489
  2025-12-03 · Closed · Housing Inspection Services
  Date last observed: 02-dec-25; time last observed: 9am; floor: 12; unit: e; exact location: main bldg; building type: residence/dwelling no heat; ; additional information: no heating , temperature 59f (15c);
• 202547428
  2025-12-02 · Director Hearing · Housing Inspection Services
  No heat
• 202547357
  2025-12-01 · Filed · Housing Inspection Services
  Customer is reporting that there is no heat for all units in the building. this issue has been going on for over a month. customer has reported to management via email twice, but has received no response.
• 202547363
  2025-12-01 · Closed · Housing Inspection Services
  Elevator is not working, front entrance and lobby have lot of garbage, health concern, mold issue through out the building
• 202547328
  2025-12-01 · Closed · Housing Inspection Services
  Date last observed: 27-nov-25; time last observed: this on going; identity of person performing the work: parkmerced ; unit: all units; exact location: main bldg; building type: residence/dwelling insects/rodents; mold; disabled acc: elevator/lift; disabled acc: parking;
• 202547330
  2025-12-01 · Filed · Housing Inspection Services
  Date last observed: 28-nov-25; exact location: main bldg; building type: residence/dwelling
• 202546714
  2025-11-18 · Closed · Housing Inspection Services
  There has been no heat for 2 weeks consistently. when it does turn on, it is only for a hour before it shuts off again.
• 202546536
  2025-11-14 · Director Hearing · Housing Inspection Services
  Date last observed: 07-nov-25; time last observed: 7 am; identity of person performing the work: parkmerced maintenance; floor: 10; unit: j; exact location: in-law unit; building type: residence/dwelling electrical inoperative; no heat; disabled acc: elevator/lift; ; additional information: numerous
• 202546077
  2025-11-07 · Closed · Housing Inspection Services
  Public health issue, water and sewage , coming up from bath tub drain when next door neighbor showers. the water is not clear, cloudy, smells. bathtub has been filled half way in stagnant sewage water. has mentioned to maintenance, and no one has shown up to fix the problem... this has been going on
• 202545534
  2025-10-29 · Closed · Housing Inspection Services
  Date last observed: 28-oct-25; time last observed: 15:00; identity of person performing the work: brick & timber property manage; floor: 9; unit: e; exact location: none of the above; building type: both water intrusion; plumbing leak; leaking ceiling; ; additional information: bedroom ceiling start
• 202545401
  2025-10-27 · Closed · Housing Inspection Services
  Date last observed: 25-oct-25; time last observed: 10/9/25; identity of person performing the work: brick & timber - at parkmerced; floor: 9; unit: e; exact location: main bldg; building type: residence/dwelling water intrusion; plumbing leak; mold; leaking ceiling; ; additional information: first r
• 202545404
  2025-10-27 · Director Hearing · Housing Inspection Services
  Date last observed: 25-oct-25; time last observed: 09:21; identity of person performing the work: brick & timber managment compa; floor: 9th; unit: e; exact location: main bldg; building type: residence/dwelling water intrusion; plumbing leak; mold; leaking ceiling; ; additional information: date le
• 202545402
  2025-10-27 · Closed · Housing Inspection Services
  Date last observed: 25-oct-25; time last observed: 10/25/25; identity of person performing the work: brick & timber management park; floor: 9th; unit: e; exact location: none of the above; building type: residence/dwelling ; additional information: leaking report sept.25th, continuing to expand , ca
• 202545403
  2025-10-27 · Closed · Housing Inspection Services
  Date last observed: 25-oct-25; time last observed: 09:21; identity of person performing the work: brick & timber - parkmerced; floor: 9; unit: e; exact location: main bldg; building type: residence/dwelling ; additional information: ceiling leak reported sept.25th ;
• 202544903
  2025-10-15 · Abated · Housing Inspection Services
  No heat, no patiio light
• 202543509
  2025-09-17 · Closed · Housing Inspection Services
  Date last observed: 04-jul-25; time last observed: 091625; identity of person performing the work: parkmerced apartments; floor: 10; unit: 10e; exact location: main bldg; building type: residence/dwelling water intrusion; mold; ; additional information: on or about july 7, 2025, i reported a water l
• 202543449
  2025-09-16 · Filed · Housing Inspection Services
  Water leaking from ceiling
• 202543212
  2025-09-11 · Closed · Housing Inspection Services
  Date last observed: 10-sep-25; time last observed: 24/7; identity of person performing the work: brick & timber ; floor: mezzane; unit: mg; exact location: main bldg; building type: residence/dwelling other building; other electrical; other housing; ; additional information: excessive heat since mar
• 202542672
  2025-09-02 · Abated · Housing Inspection Services
  Mold when you enter the front door, in the middle of the hallway floor.
• 202541528
  2025-08-12 · Filed · Housing Inspection Services
  Cracks on the ceiling in the bedroom
• 202541531
  2025-08-12 · Filed · Housing Inspection Services
  Broken heater for 6 months .
• 202541306
  2025-08-07 · Closed · Housing Inspection Services
  Date last observed: 01-jun-25; time last observed: 6:09pm; identity of person performing the work: parkmerced; floor: 6; unit: h; exact location: main bldg; building type: residence/dwelling mold; leaking ceiling; ; additional information: bedrooms;
• 202540798
  2025-07-28 · Abated · Housing Inspection Services
  Leaking from the ceiling in the bedroom
• 202540056
  2025-07-14 · Director Hearing · Housing Inspection Services
  Date last observed: 11-jul-25; time last observed: 10 pm july 11; identity of person performing the work: parkmerced apartment / brick +; floor: 11; unit: m; exact location: main bldg; building type: residence/dwelling water intrusion; plumbing leak; water entering building; ; additional information
• 202538167
  2025-05-28 · Abated · Housing Inspection Services
  Date last observed: 17-may-25; time last observed: 5/27/2025; identity of person performing the work: parkmerced management ; exact location: basement; building type: residence/dwelling plumbing leak; ; additional information: a pipe in the basement ceiling has been leaking for months now. instead o
• 202537764
  2025-05-19 · Closed · Building Inspection Division
  Date last observed: 16-may-25; time last observed: no elevator on 5/13 and no hea; identity of person performing the work: parkmerced property management; floor: all 12-flo; unit: all units; exact location: main bldg; building type: residence/dwelling no heat; disabled acc: elevator/lift; ; addition
• 202537734
  2025-05-16 · Director Hearing · Housing Inspection Services
  No heat for the entire building
• 202537054
  2025-05-01 · Closed · Building Inspection Division
  Date last observed: 30-apr-25; time last observed: 9am; identity of person performing the work: parkmerced; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: dear san francisco department of building inspection, i am writing to formal
• 202537019
  2025-04-30 · Closed · Housing Inspection Services
  Both elevators down
• 202536675
  2025-04-22 · Closed · Building Inspection Division
  Date last observed: 09-mar-25; time last observed: 03/09/2025; exact location: main bldg; building type: residence/dwelling deteriorated electrical equipment; other electrical; disabled acc: elevator/lift; disabled acc: path of travel; ; additional information: ne of the two elevators has been out o
• 202536649
  2025-04-21 · Director Hearing · Housing Inspection Services
  No heat; and in this 12- story building are at great risk because the building has not been maintained. it was designed to have 3 elevators. for the past 7 weeks there has only been a single working one. the 3rd bore has been permanently boarded up so there have only been two since i moved in last s
• 202535739
  2025-03-27 · Closed · Housing Inspection Services
  Last night in parkmerced, at the 810 gonzalez apartment tower, there was a 2-alarm fire. residents had to evacuate the building. however, there were over 30 seniors, many who are disabled and rely on walkers or wheelchairs, trapped because both elevators were out of order! one of the elevators has b
• 202535120
  2025-03-12 · Abated · Plumbing Inspection Division
  Gas piping without permits at 433 - 435 font blvd.
• 202534421
  2025-02-24 · Closed · Housing Inspection Services
  Gas pipe repair issue
• 202533891
  2025-02-10 · Closed · Housing Inspection Services
  No heat in entire building of high rise building since last thursday 1/30/25. the building has 11 floors, 10 units on each floor. this tends to happen after a big storm. resident services at 415-405-4690 was notified but nothing was done.
• 202533725
  2025-02-05 · Closed · Housing Inspection Services
  No heat in the unit and building. resident lives in apt#11e. please call customer back as soon as you can. temp in unit is 42 degrees. this is a ongoing issue for five days starting on 1/31/25
• 202533332
  2025-01-27 · Closed · Housing Inspection Services
  Date last observed: 26-dec-24; time last observed: 1000; identity of person performing the work: parkmerced apartments maintena; floor: 9; unit: a; exact location: main bldg; building type: residence/dwelling hazardous appliance; broken appliances; other electrical; ; additional information: i moved
• 202533249
  2025-01-23 · Closed · Building Inspection Division
  Date last observed: 22-jan-25; time last observed: 7:30am; identity of person performing the work: serene; floor: 8; unit: g; exact location: main bldg; building type: residence/dwelling insects/rodents;
• 202533139
  2025-01-21 · Filed · Housing Inspection Services
  No heat at all when needed. contacted resident service and maintenance and no response. next day worked for couple of hours but stopped again. all heater system works in our unit. it just seems that their boiler system or whatever they use does not work or they turn it off. emailed/messaged parkmerc
• 202432387
  2024-12-27 · Abated · Housing Inspection Services
  Date last observed: 26-dec-24; time last observed: 3:30pm; identity of person performing the work: park merced owner llc; floor: 9th ; unit: 9k; exact location: none of the above; building type: residence/dwelling other housing; ; additional information: extensive damage to the ceiling in main bedro
• 202432180
  2024-12-18 · First NOV · Housing Inspection Services
  As soon as you enter the front door there is a smell of mildew in the apartment. she reported this to the office on the first monday in december and the person told her that there was no mold. then on saturday she heard water dripping into the unit through the window. there was a puddle of water on
• 202432003
  2024-12-16 · Closed · Housing Inspection Services
  Date last observed: 01-sep-24; time last observed: 9 am; floor: 10; unit: c; exact location: main bldg; building type: residence/dwelling water intrusion; mold; leaking ceiling; ; additional information: notified property manager 3 months ago, still not fix;
• 202431953
  2024-12-13 · Abated · Housing Inspection Services
  Date last observed: 01-sep-24; time last observed: 9; identity of person performing the work: parkmerced maintenance; floor: 10; unit: c; exact location: main bldg; building type: residence/dwelling mold; leaking ceiling;
• 202428162
  2024-09-05 · Abated · Housing Inspection Services
  Date last observed: 04-sep-24; time last observed: 9:20; identity of person performing the work: park merced; floor: 12; unit: a; exact location: main bldg; building type: residence/dwelling insects/rodents; leaky fixtures; other housing; disabled acc: elevator/lift; ; additional information: i have
• 202428100
  2024-09-03 · Final Warning · Housing Inspection Services
  Cloud of smoke coming out from the building, management states that it is condensation but smoke is leaving soot in tenants apartments.
• 202426177
  2024-07-17 · Abated · Housing Inspection Services
  Customer reports of mold and water in the her walls to management and nothing has been done there is moister in the walls cause the paint to chip. bubbles have formed on the celing of the kitchen and also the kicthen floor has sunk in due to water damaged. the outside of building has water damaged a
• 202425779
  2024-07-10 · Closed · Housing Inspection Services
  Date last observed: 08-jul-24; time last observed: 10:00; identity of person performing the work: park merced; floor: 10; unit: b; exact location: main bldg; building type: residence/dwelling leaking ceiling; leaky fixtures; other housing; ; additional information: heater controls constantly broken,
• 202422971
  2024-04-30 · Abated · Housing Inspection Services
  Heating is broken
• 202421407
  2024-03-26 · Abated · Housing Inspection Services
  Mold on the water damaged flooring.
• 202420431
  2024-03-06 · Closed · Housing Inspection Services
  Date last observed: 05-mar-24; time last observed: 6:00 pm; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; ; additional information: blocking off all stairways/fire escapes with caution tape and signage, and creating slippery conditions on stairways;
• 202420084
  2024-02-27 · Closed · Housing Inspection Services
  Elevator is out
• 202418900
  2024-02-05 · Closed · Housing Inspection Services
  Date last observed: 02-feb-24; time last observed: dec 12, 2023; floor: all; exact location: main bldg; building type: residence/dwelling other building; disabled acc: elevator/lift; other disabled access; ; additional information: elevator has been broken for over 6 weeks;
• 202418753
  2024-02-01 · Closed · Housing Inspection Services
  Date last observed: 25-dec-23; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: elevator has been out of service for more than 1 month now;
• 202418701
  2024-01-31 · Closed · Housing Inspection Services
  Date last observed: 30-jan-24; time last observed: 1600; identity of person performing the work: otis-maintence ; floor: ground flo; exact location: main bldg; building type: other stairway safety; structural problems; other electrical; ; additional information: broken elevator for more than a month
• 202418342
  2024-01-22 · Closed · Housing Inspection Services
  Both elevators are not working
• 202417975
  2024-01-11 · Closed · Housing Inspection Services
  Mold in the laundry room and basement. the paint is chipping on the walls of the closet doors, windows and siding. the heater is old and cannot be opened to clean the thick dust. there is only one vent in the house that is so dirty and potential dust mites. caller is coughing, weezing and has headac
• 202417557
  2024-01-02 · Closed · Housing Inspection Services
  Date last observed: 29-dec-23; time last observed: 9:00am; floor: various fl; exact location: main bldg; building type: residence/dwelling other building; ; additional information: the two elevators in this building stop working, getting stuck on various floors. one incident required rescuing a resi
• 202316924
  2023-12-08 · Abated · Housing Inspection Services
  Kitchen ceiling and walls in disrepair
• 202314899
  2023-10-20 · Closed · Housing Inspection Services
  My heater has been stuck on since i moved in here in february
• 202313907
  2023-09-27 · Closed · Housing Inspection Services
  Date last observed: 20-sep-23; time last observed: evening; identity of person performing the work: parkmerced; floor: 3rd floor; unit: 3b; exact location: main bldg; building type: residence/dwelling other housing; ; additional information: the heating has been broken, the controls are not working
• 202313418
  2023-09-14 · Abated · Housing Inspection Services
  Heating controls are not working properly.
• 202309917
  2023-06-26 · Closed · Housing Inspection Services
  No heat since 6/24/23.
• 202309533
  2023-06-15 · Closed · Housing Inspection Services
  Water leaking from kitchen sink area, leaking all over the apartment
• 202308973
  2023-06-05 · Closed · Housing Inspection Services
  Date last observed: 28-may-23; time last observed: 6:40 am all day; identity of person performing the work: park merced maintenance ; floor: first floo; unit: mg; exact location: main bldg; building type: residence/dwelling dilapidated structure; structural problems; other building; other housing; ;
• 202308314
  2023-05-18 · Closed · Housing Inspection Services
  Date last observed: 17-may-23; floor: 7; unit: m; exact location: main bldg; building type: residence/dwelling water intrusion; plumbing leak; leaking ceiling; ; additional information: leaking of water infused with glue into only bedroom of apartment.;
• 202307418
  2023-05-01 · Abated · Plumbing Inspection Division
  Needs to renew boiler permit for permit no 131168 , serial no c96d02509
• 202306788
  2023-04-14 · Abated · Housing Inspection Services
  Broken ventilation fan.
• 202306653
  2023-04-12 · Closed · Building Inspection Division
  Date last observed: 23-mar-23; time last observed: 11:45a; identity of person performing the work: otis and parkmeced; floor: l-3; exact location: main bldg; building type: residence/dwelling stairway safety; disabled acc: elevator/lift; ; additional information: on 3/24 i boarded the elevator at th
• 202306510
  2023-04-07 · Closed · Housing Inspection Services
  No heat.
• 202305638
  2023-03-24 · Closed · Housing Inspection Services
  Both elevators are not working
• 202304953
  2023-03-14 · Closed · Housing Inspection Services
  Date last observed: 13-mar-23; time last observed: 1:15pm; identity of person performing the work: park merced; floor: lobby; exact location: main bldg; building type: residence/dwelling disabled acc: entrance; disabled acc: elevator/lift; disabled acc: stairs/ramps; disabled acc: doors; ; additiona
• 202303607
  2023-02-15 · Abated · Housing Inspection Services
  Date last observed: 14-feb-23; time last observed: 6am; identity of person performing the work: park merced; floor: all; unit: all; exact location: main bldg; building type: residence/dwelling no heat; flues/vents defective; ; additional information: boiler is inoperable 80% of the time, for 2 years
• 202298532
  2022-11-08 · Abated · Housing Inspection Services
  Bathroom plumbing leaking - toilet, faucet, shower leakingbedroom heater is leaking and has created moldcommunal laundry does not work
• 202298465
  2022-11-07 · Closed · Housing Inspection Services
  Water damage; black mold all over the unit.
• 202289022
  2022-03-28 · Abated · Housing Inspection Services
  The entire building has no heater --- for the last 5 days the heater has not been working. the maintenance depar. only response when called is that they are working on it
• 202286497
  2022-01-19 · Closed · Housing Inspection Services
  " the paint is peeling off the bath tub. it is glazed and had been repainted several times. the paint is still chipping off."
• 202286419
  2022-01-18 · Abated · Housing Inspection Services
  Paint chipping at residence and has concern regarding lead
• 202183636
  2021-10-27 · Abated · Electrical Inspection Division
  Date last observed: 24-oct-21; time last observed: 2:00 pm; identity of person performing the work: bruce vannal - 415-469-2120; unit: 2m; exact location: main bldg; building type: residence/dwelling hazardous outlet wiring; electrical work being performed w/o permit; deteriorated electrical equipme
• 202179771
  2021-07-07 · Abated · Building Inspection Division
  There is standing water in the storage area and it floods frequently downstairs-in light of recent events in florida, caller requests a building inspection.
• 202179625
  2021-07-02 · Closed · Housing Inspection Services
  There is standing water in the storage area and it floods frequently downstairs-in light of recent events in florida, caller requests a building inspection.
• 202179648
  2021-07-02 · Closed · Building Inspection Division
  There is standing water in the storage area and it floods frequently downstairs-in light of recent events in florida, caller requests a building inspection.
• 202179301
  2021-06-24 · Abated · Housing Inspection Services
  Mold on the kitchen wall.
• 202179076
  2021-06-21 · Closed · Building Inspection Division
  Date last observed: 19-jun-21; time last observed: 9:00 a.m.; floor: 1st; unit: m-g; exact location: main bldg; building type: residence/dwelling water intrusion; damaged walls; mold; other housing; ; additional information: mold, leaks, flooding, water-damaged floors, broken windows, damaged draini
• 202178813
  2021-06-15 · Closed · Housing Inspection Services
  Date last observed: 09-jun-21; time last observed: 10:18; identity of person performing the work: parkmerced maintanance; floor: 1; unit: m; exact location: basement; building type: residence/dwelling other building; ; additional information: loud vibrating noise coming from basement of building sin
• 202178651
  2021-06-10 · Closed · Building Inspection Division
  Date last observed: 09-jun-21; time last observed: 10:18; identity of person performing the work: parkmerced maintanance; floor: 1; unit: m; exact location: basement; building type: residence/dwelling other building; ; additional information: loud vibrating noise coming from basement of building sin
• 202174210
  2021-03-15 · Closed · Housing Inspection Services
  Date last observed: 11-mar-21; time last observed: march 11, 2021; identity of person performing the work: n/a; floor: 1st; unit: m-g; exact location: main bldg; building type: residence/dwelling water intrusion; plumbing inoperative; mold; disabled acc: entrance; ; additional information: mold, lea
• 202027391
  2020-04-10 · Closed · Plumbing Inspection Division
  --- boiler issue loud noises shakes the building something is wrong please inspect boiler issue issue has been going on for months, maintenance has been notified several times and nothing is being done
• 202024622
  2020-03-25 · Closed · Housing Inspection Services
  Elevators out of service since 03/12/2020; basement dirty,stinks, mice in laundry room faulty alarm system goes off every day roof leaking during rain.. water stagnate on roof,rain water leak in apartments..
• 202015201
  2020-01-31 · Closed · Housing Inspection Services
  Bad odor from bedroom that is located in the ceiling and has become inhabitable. complainant is not sure and unable to describe what is happening. complainant stated property management just paints the ceiling but does not address the issue.
• 202011441
  2020-01-13 · Closed · Housing Inspection Services
  Roof leaking ,no heat, rodent in basement,bad smell laundry area,elevators not working for 3 weeks
• 202010921
  2020-01-09 · Abated · Housing Inspection Services
  Roof caving in the laundry room - water is dripping through electrical fixtures. there is a hole being covered with cardboard.
• 201908431
  2019-12-30 · Abated · Housing Inspection Services
  The interior paint peeling on bedroom walls. mold under caulking in bathroom and no exhaust fan
• 201905811
  2019-12-12 · Closed · Plumbing Inspection Division
  Boiler issue loud noises shakes the building something is wrong please inspect boiler issue issue has been going on for months, maintenance has been notified several times and nothing is being done
• 201904181
  2019-12-03 · Closed · Housing Inspection Services
  Elevators out of service,bad odors in lobby,holloway, rodents in basement. ,bed bugs in building
• 201903806
  2019-12-02 · Closed · Housing Inspection Services
  Boiler issue loud noises shakes the building something is wrong please inspect boiler issue issue has been going on for months, maintenance has been notified several times and nothing is being done
• 201902571
  2019-11-21 · Closed · Housing Inspection Services
  Leak in the ceiling- livingroom, hallway, & 2 bedrooms.
• 201971077
  2019-07-18 · Closed · Disabled Access Division
  Date last observed: 11-jul-19; time last observed: 1200 hours; exact location: main bldg; building type: residence/dwelling structural problems; other housing; ; additional information: called maintenance multiple times about front door not being to open from the inside. handicap egress has been ino
• 201951881
  2019-05-06 · Abated · Disabled Access Division
  Outside handicap door to apartment building at 405 serrano dr. --- ada handicap door to apartment building from inside and outside the button is not working for 3 months. the doors are really heavy. i have complained to management for 3 months and management said they would look into it. my last cor
• 201938831
  2019-03-21 · Abated · Housing Inspection Services
  Mold in the unit.
• 201927053
  2019-02-11 · Closed · Housing Inspection Services
  Date last observed: 09-feb-19; time last observed: 5:15 pm; exact location: main bldg; building type: residence/dwelling other building; other housing; disabled acc: elevator/lift; ; additional information: intermittent elevator failures;
• 201923442
  2019-01-31 · Closed · Housing Inspection Services
  Mold and mildew fire escape/exit/stairs area laundry room .basement area,rodent,bad smell
• 201815194
  2018-12-24 · Closed · Building Inspection Division
  Date last observed: 21-dec-18; exact location: main bldg; building type: residence/dwelling disabled acc: entrance; disabled acc: elevator/lift; disabled acc: doors; ; additional information: elevators routinely break down. tenants left in lobby unable to get to their homes or come down. handicap fu
• 201810558
  2018-12-07 · Closed · Housing Inspection Services
  Faulty elevators, shaking,close door too fast,some times sudden stop very dangerous to use,risky
• 201810559
  2018-12-07 · Closed · Housing Inspection Services
  No heat,roof leaking,paint peeling off,mice,bed bugs
• 201806901
  2018-11-26 · Closed · Housing Inspection Services
  No heat, paint is peeling, mildew, loose tiles, bathroom doors don't close properly, roof and sink is leaking.
• 201898173
  2018-10-12 · Closed · Housing Inspection Services
  Date last observed: 10-oct-18; identity of person performing the work: msnsgement; floor: 12; unit: 125; exact location: main bldg; building type: residence/dwelling no heat; insects/rodents; disabled acc: elevator/lift; ; additional information: elevators - everthing else request description: eleva
• 201898113
  2018-10-12 · Closed · Building Inspection Division
  Date last observed: 10-oct-18; identity of person performing the work: msnsgement; floor: 12; unit: 125; exact location: main bldg; building type: residence/dwelling no heat; insects/rodents; disabled acc: elevator/lift; ; additional information: elevators - everthing else request description: eleva
• 201892361
  2018-09-18 · Closed · Housing Inspection Services
  Elevator malfuntioning --getting stuck
• 201891901
  2018-09-14 · Closed · Housing Inspection Services
  Date last observed: 12-sep-18; time last observed: 09/04/2018; identity of person performing the work: management; floor: 12; unit: 125; exact location: main bldg; building type: residence/dwelling insects/rodents; mold; water entering building; disabled acc: elevator/lift; ; additional information:
• 201891446
  2018-09-12 · Closed · Building Inspection Division
  Date last observed: 12-sep-18; time last observed: 09/04/2018; identity of person performing the work: management; floor: 12; unit: 125; exact location: main bldg; building type: residence/dwelling insects/rodents; mold; water entering building; disabled acc: elevator/lift; ; additional information:
• 201885701
  2018-08-15 · Closed · Housing Inspection Services
  Faulty heating system, no heat for 3 days,heater/boiler breaks down every week since 2017. mgt make temporary fix
• 201881731
  2018-08-02 · Closed · Housing Inspection Services
  Paint peeling off entire building inside /out side
• 201881732
  2018-08-02 · Closed · Housing Inspection Services
  High rise building need window safety bar for child fall. very dangerous for kids /old windows needs repair.door not close peoperly

Building permits

• 202604239973
  2026-04-23 · · otc alterations permit
  reroofing torch down.
• 202603268352
  2026-03-26 · · otc alterations permit
  unit 108 juan bautista: reroof, no hot work.
• 202603137552
  2026-03-13 · · otc alterations permit
  to comply with ces nov# 20265226. interior lobby finish renovation of drywall patching & infill, and painting of walls & ceilings. no structural work. no change to egress or occupancy.
• 202512182190
  2025-12-18 · · otc alterations permit
  re-roofing (no hotworks)
• 202512121664
  2025-12-12 · · otc alterations permit
  replace ceiling light fixtures at common area corridors at existing j box on lobby, first to 12/f
• 202512121663
  2025-12-12 · · otc alterations permit
  replace ceiling light fixtures at common area corridors at existing j box on lobby, first to 12/f
• 202512111515
  2025-12-11 · · otc alterations permit
  replace ceiling light fixtures at common area corridors at existing j-box on first to twelve floors and basement.
• 202512111515
  2025-12-11 · · otc alterations permit
  replace ceiling light fixtures at common area corridors at existing j-box on first to twelve floors and basement.
• 202511139581
  2025-11-13 · · otc alterations permit
  reroofing: tile lift 1700 sqft, install new underlayment and reset existing tiles. no torch.
• 201606270962
  2016-06-27 · · otc alterations permit
  revisions to lighting in lobby, revision to lighting & laundry equipment in basement. revision to storage area - create work out area. replace light fixtures. ref pa 2015-0813-4218
• 201605167541
  2016-05-16 · · additions alterations or repairs
  exterior landscape & infrastructure improvements incl utilities, site grading, stairs, planting soil, understory planting, tree planting, irrigation, a play area & community garden.
• 201510230640
  2015-10-23 · · new construction
  erect an 11 story, 248 covered multi-family dwelling unit building
• 201508134218
  2015-08-13 · · otc alterations permit
  1400 sf ti work, change finishes at lobby. 1000 sf ti basement, change finishes, laundry. 1200 sf convert storage to workout area replace light fixtures
• M500387
  2014-06-27 · · otc alterations permit
  apt#6 g - street space
• 201404284287
  2014-04-28 · · otc alterations permit
  reroofing
• 201404284286
  2014-04-28 · · otc alterations permit
  reroofing
• 201306260520
  2013-06-26 · · otc alterations permit
  reroofing, requred to have sffd permits for hotwork and use of propane
• 201204269218
  2012-04-26 · · otc alterations permit
  voluntary upgrade of basement non bearing partition walls.
• 201204269184
  2012-04-26 · · otc alterations permit
  voluntary upgrade of basement non bearing partition walls
• 201204269182
  2012-04-26 · · otc alterations permit
  voluntary upgrade of basement non bearing partition walls
• 201204269181
  2012-04-26 · · otc alterations permit
  voluntary upgrae of basement non bearing partition walls
• 200909106498
  2009-09-10 · · otc alterations permit
  reroofing
• 200810103974
  2008-10-10 · · otc alterations permit
  reroofing.
• 200806134343
  2008-06-13 · · otc alterations permit
  reroofing
• 200806023407
  2008-06-02 · · additions alterations or repairs
  tower 47 - revision to 200712180787: installation of generator at tower 47.
• 200806023408
  2008-06-02 · · additions alterations or repairs
  tower 46 - revision to 200712180801: installation of generator at tower 46.
• 200806023406
  2008-06-02 · · additions alterations or repairs
  tower 26 - revision to 200712180783: installation of generator at tower 26.
• 200806023405
  2008-06-02 · · additions alterations or repairs
  tower 27 - revision to 200712180793: installation of generator at tower 27.
• 200805303318
  2008-05-30 · · otc alterations permit
  interior tenant improvements on ground floor, convert activity center to fitness center, new counter, fire rated door & window in (e) business center.
• 200805303312
  2008-05-30 · · otc alterations permit
  interior tenant improvements on ground floor- convert activity center to fitness center, new coutner, fire rated door, window in (e) business center.

Eviction notices

No records found.

Recent SF311 reports nearby

No records found.