ImproveBayArea / SF Building Inspection

Report a building issue (SF)

Files a complaint directly with SF Department of Building Inspection.

DBI usually responds within 72 hours for housing complaints; commercial and structural complaints can take longer.

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Citywide DBI complaints overview

Context for your filing — recent activity across all of San Francisco.

Last 30 days
1,404
Last 90 days
4,116
Last 365 days
17,056
Avg time to close
271 d
% abated (closed cases)
0.2%
18 / 11981
Top division
Housing Inspection Services

Closure time uses nonnegative recorded date differences. Abatement share covers cases closed in the last 365 days with a recorded abatement date.

Daily summary

Updated 2026-11-12 06:13:41 UTC

Compares consecutive 90-day windows of complaints with a recorded neighborhood. UTC dates exclude the current day and the end date. Percentage changes require prior complaints and at least 20 complaints in either window.

2026-08-14 – 2026-11-12: 4,114 · 2026-05-16 – 2026-08-14: 4,039

Most-complained-about neighborhood (last 90 days):
Tenderloin — Complaints: 466 · Top division: Housing Inspection Services
Least-complained-about neighborhood (with >0 complaints):
Presidio — Complaints: 1
Trending up vs prior 90 days:
Japantown +155%, Lakeshore +56%, Nob Hill +52%
Trending down vs prior 90 days:
Sunset/Parkside −37%, Outer Mission −34%, Portola −33%

In the last 90 days, residents filed 4,114 complaints that included a recorded neighborhood, with the most-complained-about neighborhood being Tenderloin, which accounted for 466 complaints, primarily related to Housing Inspection Services. The least-complained-about neighborhood with at least one complaint was Presidio, with a single filing. Compared to the prior 90 days, complaints rose sharply in Japantown (+155%), Lakeshore (+56%) and Nob Hill (+52%), while they fell in Sunset/Parkside (‑37%), Outer Mission (‑34%) and Portola (‑33%).

Source: DataSF gm2e-bten · Summary by Cloudflare Workers AI (@cf/openai/gpt-oss-120b)

Most-complained-about neighborhoods · last 90 days

Tenderloin
466
last 90 days
Mission
438
last 90 days
Nob Hill
265
last 90 days
Outer Richmond
202
last 90 days
South of Market
185
last 90 days
Sunset/Parkside
184
last 90 days
Bayview Hunters Point
153
last 90 days
Pacific Heights
134
last 90 days
Marina
129
last 90 days
Financial District/South Beach
127
last 90 days

Status mix · last 365 days

Not Active
12,587
last 365 days
Active
4,469
last 365 days

Top divisions · last 365 days

Housing Inspection Services
8,362
last 365 days
Code Enforcement Section
4,632
last 365 days
Building Inspection Division
2,722
last 365 days
Plumbing Inspection Division
931
last 365 days
Electrical Inspection Division
282
last 365 days
Disabled Access Division
120
last 365 days
Help Desk / Technical Services
7
last 365 days

Time to close · closed cases

<30d
7,345
time to close
30-90d
1,295
time to close
90-365d
1,463
time to close
365d+
1,852
time to close

Complaint map

Up to 200 published complaints within 2 km of central San Francisco from the last three years. This is a bounded map sample.

Red = open · Amber = under inspection · Green = closed

Select a cluster to zoom in. Select a complaint to open its details.

View map complaints

Cases without coordinates remain in the list.

Latest 100 published complaints across San Francisco. Sorting and status filters apply to this sample.

Recent complaints

# Filed Status Division Neighborhood
202665580 2026-11-10 Filed Code Enforcement Section Portola
Vacant commercial storefront registration is due.
Status: Active
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202665544 2026-11-10 Filed Housing Inspection Services Marina
Date last observed: 09-nov-26; time last observed: time unknown; floor: front entr; unit: common are; exact location: common area; building type: residence/dwelling other housing; ; additional informa
Status: Active
Notice of Violation type: Complaint
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202665583 2026-11-10 Filed Housing Inspection Services Haight Ashbury
Scheduled routine periodic health and safety inspection
Status: Active
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202665526 2026-11-10 Filed Building Inspection Division Noe Valley
Date last observed: 09-nov-26; time last observed: 9:00am; exact location: main bldg; building type: residence/dwelling disabled acc: path of travel; ; additional information: construction freqently b
Status: Active
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202665537 2026-11-10 Closed Building Inspection Division Mission
Date last observed: 09-nov-26; time last observed: 3pm; floor: na; unit: na; exact location: none of the above; building type: commercial/business work w/o permit; other building; disabled acc: path o
Status: Not Active
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202665568 2026-11-10 Filed Housing Inspection Services South of Market
Broken fan and black mold in bathroom
Status: Active
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202665558 2026-11-10 Filed Building Inspection Division Pacific Heights
Windows are being replaced facing clay street.(311 sr 202000285956)
Status: Active
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202665579 2026-11-10 Filed Housing Inspection Services Inner Richmond
Grinding paint off lower entry around garage and dust is going all over.
Status: Active
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202665533 2026-11-10 Filed Plumbing Inspection Division Western Addition
Date last observed: 16-oct-26; time last observed: 11/2/26; exact location: side bldg; building type: residence/dwelling other plumbing; ; additional information: potential flooding and safety hazards
Status: Active
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202665554 2026-11-10 Filed Building Inspection Division West of Twin Peaks
Changing historic front door and side lights(311 sr 202000286656)
Status: Active
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202665522 2026-11-10 First NOV Housing Inspection Services Noe Valley
Leaky plumbing in garage
Status: Active
Notice of Violation type: Complaint
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202665540 2026-11-10 Filed Housing Inspection Services Mission
Date last observed: 09-nov-26; time last observed: 08/29/2026; unit: 327; exact location: main bldg; building type: residence/dwelling water intrusion; fire safety/fire escape; leaking ceiling; other
Status: Active
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202665577 2026-11-10 Filed Housing Inspection Services Bayview Hunters Point
Pest and mice infestation, pests and insects coming from another apartment.
Status: Active
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202665567 2026-11-10 Filed Housing Inspection Services Pacific Heights
Customer reporting elevator has been out of service for over a week, management refusing to give time line when elevator will be restrored.. since june of 2024 the elevator keeps going out of service.
Status: Active
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202665552 2026-11-10 Filed Housing Inspection Services Pacific Heights
Date last observed: 08-nov-26; floor: 2; unit: 202; exact location: none of the above; building type: residence/dwelling plumbing inoperative;
Status: Active
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202665531 2026-11-10 Closed Building Inspection Division Mission Bay
Date last observed: 09-nov-26; time last observed: 2026-11-09; unit: 1010; exact location: main bldg; building type: both work w/o permit; work beyond scope of permit; ; additional information: commer
Status: Not Active
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202665520 2026-11-10 Filed Building Inspection Division Pacific Heights
Continued noise at construction site. nonstop excessively loud music playing at construction site that is extremely disruptive.(311 sr 202000286570)
Status: Active
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202665541 2026-11-10 Filed Housing Inspection Services Tenderloin
Date last observed: 09-nov-26; time last observed: 11-09-2026; floor: basement ; unit: b; exact location: basement; building type: residence/dwelling plumbing inoperative; no heat; insects/rodents; mo
Status: Active
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202665555 2026-11-10 Filed Code Enforcement Section Outer Richmond
Unpermitted and dangerous work. on the inside of the building workers have constructed an unsteady scaffolding, which direclty threatens my bedroom window.(311 sr 202000286728)
Status: Active
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202665523 2026-11-10 Filed Code Enforcement Section Visitacion Valley
Blight. the exterior panels are falling off this house. it's going to start raining, water is going to get in the walls of this house, and it's going to become uninhabitable. it looks like s***.(311 s
Status: Active
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202665534 2026-11-10 Filed Building Inspection Division West of Twin Peaks
Date last observed: 09-nov-26; time last observed: 5pm; floor: first; exact location: main bldg; building type: residence/dwelling expired permits; work w/o permit; work beyond scope of permit; other
Status: Active
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202665551 2026-11-10 Filed Housing Inspection Services Outer Richmond
Date last observed: 07-nov-26; time last observed: 11/7/2026; floor: basement; exact location: main bldg; building type: residence/dwelling illegal unit; plumbing installation without permit; work w/o
Status: Active
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202665566 2026-11-10 Filed Housing Inspection Services Mission
No heat
Status: Active
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202665530 2026-11-10 Filed Code Enforcement Section Hayes Valley
Date last observed: 09-nov-26; unit: last summi; exact location: main bldg; building type: commercial/business work being done in dangerous manner; other building; disabled acc: entrance; ; additional
Status: Active
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202665576 2026-11-10 Filed Housing Inspection Services Tenderloin
Caller stated the was a fire in one of the units up on the 3rd floor and they have humidifiers on the 3rd and second floor but out of 4 in the second floor 2 are not even plugged in
Status: Active
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202665519 2026-11-10 First NOV Housing Inspection Services Potrero Hill
No heat
Status: Active
Notice of Violation type: Complaint
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202665550 2026-11-10 Filed Housing Inspection Services West of Twin Peaks
Date last observed: 09-nov-26; floor: first floo; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; illegal unit; mold; illegal change of use; ; additional informat
Status: Active
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202665573 2026-11-10 Filed Housing Inspection Services Nob Hill
Residential building issue - mold and mildewdescriptionin residence with 2 children under 5.residential building issue - paint - peelingdescriptionpeeling interior paint in residence with 2 children u
Status: Active
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202665563 2026-11-10 Filed Housing Inspection Services Bayview Hunters Point
Blighted house , there is furniture , tires and other items in front of the home
Status: Active
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202665560 2026-11-10 Filed Building Inspection Division Russian Hill
This property has been under renovation for the past several years. there is a steep hill on the leavenworth side of the property that used to be full of vegetation. the vegetation has been removed bu
Status: Active
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202665546 2026-11-10 Filed Housing Inspection Services Lakeshore
Date last observed: 16-sep-26; floor: 10th floor; exact location: main bldg; building type: residence/dwelling insects/rodents; ; additional information: bed bugs infestation on 10th floor and possibl
Status: Active
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202665585 2026-11-10 First NOV Housing Inspection Services Inner Sunset
Lead dust
Status: Active
Notice of Violation type: Complaint
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202665539 2026-11-10 Filed Housing Inspection Services Tenderloin
Date last observed: 09-nov-26; time last observed: 11/09/2026; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; disabled acc: elevator/lift; ; additional informati
Status: Active
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202665570 2026-11-10 Filed Building Inspection Division Inner Sunset
Construction of garbage enclosure without permit on file. gas meter for 355 oak park is enclosed on all sides by unpermitted structure.
Status: Active
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202665528 2026-11-10 Filed Disabled Access Division Mission
Date last observed: 09-nov-26; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: the door getting into the elevator is definitely not
Status: Active
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202665557 2026-11-10 Filed Code Enforcement Section Castro/Upper Market
They are doing building construction and they left a generator on the street which is running and making a lot of noise. they left and left the generator on. this has happened a couple of times in a r
Status: Active
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202665536 2026-11-10 Filed Housing Inspection Services Financial District/South Beach
Date last observed: 10-nov-26; floor: plaza; exact location: main bldg; building type: residence/dwelling ; additional information: near elevator on the townhomes level. there is epoxy and resin appli
Status: Active
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202665582 2026-11-10 Filed Housing Inspection Services Inner Sunset
Work without permits, lead dust
Status: Active
Notice of Violation type: Complaint
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202665543 2026-11-10 Filed Housing Inspection Services Marina
Date last observed: 25-sep-26; exact location: main bldg; building type: residence/dwelling mold; dilapidated structure; other plumbing;
Status: Active
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202665525 2026-11-10 Filed Code Enforcement Section Portola
Date last observed: 08-nov-26; time last observed: 9 am; exact location: rear bldg; building type: residence/dwelling water intrusion; work w/o permit; other building; other housing; ; additional info
Status: Active
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202665572 2026-11-10 Filed Housing Inspection Services Tenderloin
I just moved in and there are rats and roaches. the bathrooms are disgusting, there is a smell, there are holes in the wall, the garbage cans are full in the garbage room, strong smell, it is leaking,
Status: Active
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202665549 2026-11-10 Filed Housing Inspection Services Marina
Date last observed: 09-nov-26; time last observed: 11:48 am; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; work beyond scope of permit; work being done in dange
Status: Active
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202665562 2026-11-10 Filed Building Inspection Division Bayview Hunters Point
The neighbor at 1631 wallace is replacing the roof. they are not taking the proper precautions. they did not place the mesh around the area. the debris and dust from the roofing material is all over h
Status: Active
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202665584 2026-11-10 Filed Housing Inspection Services Lone Mountain/USF
Routine periodic health and safety inspection
Status: Active
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202665527 2026-11-10 Filed Building Inspection Division Outer Richmond
Date last observed: 06-nov-26; time last observed: since last friday; unit: inlaw unit; exact location: main bldg; building type: residence/dwelling plumbing installation without permit; work w/o perm
Status: Active
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202665559 2026-11-10 Filed Housing Inspection Services Bayview Hunters Point
Leaking under the sink and there is mold there, garbage disposal is not working, window in bathroom is not latching and locking,bathroom is leaking, garage is leaking
Status: Active
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202665545 2026-11-10 Filed Housing Inspection Services Mission
Date last observed: 09-nov-26; exact location: main bldg; building type: residence/dwelling other building; ; additional information: the front door has never locked in the last year and a half that i
Status: Active
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202665538 2026-11-10 Filed Electrical Inspection Division South of Market
Date last observed: 06-nov-26; time last observed: 12:00 pm; exact location: main bldg; building type: commercial/business illegal change of use; ; additional information: lyft managers bragging dbi w
Status: Active
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202665569 2026-11-10 Filed Housing Inspection Services West of Twin Peaks
There has been no water in the building for now 3 days. caller has attempted to get a hold of management with no luck. there are 2 units in the building.
Status: Active
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202665564 2026-11-10 Filed Housing Inspection Services Western Addition
Tenant is in a power wheelchair. elevator has been out since friday. missed doctors appt. cant get medication, food. feels trapped. she reported to building mgmt and sf housing authority. on going iss
Status: Active
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202665574 2026-11-10 Filed Housing Inspection Services Pacific Heights
The existing roof to wall flashing at adjoining neighbors property, is deteriorated. no adequate weather proof connection at intersection with callers exterior wall.
Status: Active
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202665547 2026-11-10 Filed Housing Inspection Services Pacific Heights
Date last observed: 09-nov-26; time last observed: 11/09/2026; exact location: roof; building type: residence/dwelling water intrusion; ; additional information: the exisiting roof to wall flashing at
Status: Active
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202665529 2026-11-10 Filed Housing Inspection Services Tenderloin
540 jones street, unit 306 has no heat since this morning. resident has notified management and it looks like they have left the premise and will not be back until tomorrow. resident thinks they will
Status: Active
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202665561 2026-11-10 First NOV Housing Inspection Services Portola
While performing an inspection on complaint 202662979, work without permit was noted at the ground floor including 2 new habitable rooms and a full bathroom.
Status: Active
Notice of Violation type: Complaint
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202665571 2026-11-10 Filed Housing Inspection Services Inner Sunset
The garage door has been broken and left unlocked for 2 months. this also allows access to the main building areas via the elevator. the security fob system was taken offline.
Status: Active
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202665524 2026-11-10 Closed Housing Inspection Services Haight Ashbury
Mold
Status: Not Active
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202665581 2026-11-10 Filed Plumbing Inspection Division Portola
Sfpuc referral. a broken trap was found in asset number: l-245381
Status: Active
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202665542 2026-11-10 Filed Housing Inspection Services Hayes Valley
Date last observed: 14-sep-26; time last observed: in the am; floor: 3; unit: 322; exact location: main bldg; building type: residence/dwelling water intrusion; exposed wiring; broken appliances; othe
Status: Active
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202665556 2026-11-10 Filed Housing Inspection Services Mission
Paint in bathroom is chipping, refrigerator was replaced but it does not work properly, leaking, not keeping food, pilot light on stove is not lighting, broken dresser, kitchen trim and scratches on w
Status: Active
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202665535 2026-11-10 Closed Building Inspection Division Outer Richmond
Date last observed: 09-nov-26; time last observed: 10:00am; exact location: rear bldg; building type: residence/dwelling work w/o permit; structural problems; ; additional information: recent fire wit
Status: Not Active
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202665575 2026-11-10 Filed Housing Inspection Services Nob Hill
They're taking off the carpet and the wood underneath is rotten. there's no permit
Status: Active
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202665565 2026-11-10 Filed Housing Inspection Services Marina
Emergency inspection requested at 2306 union st. active construction has created two immediate safety hazards:all residential unit windows have been covered and completely sealed shut from the exterio
Status: Active
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202665578 2026-11-10 Filed Code Enforcement Section Oceanview/Merced/Ingleside
Repeatly violates health and safety to neighborhood with trash and graffiti and abandon shell of car on ptoperty(311 sr 202000232564)
Status: Active
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202665553 2026-11-10 Closed Housing Inspection Services Potrero Hill
Date last observed: 07-nov-26; time last observed: 9am; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: no notice or response from p
Status: Not Active
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202665521 2026-11-10 Filed Building Inspection Division Mission
Construction work after hours(311 sr 202000287900)
Status: Active
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202665532 2026-11-10 Filed Building Inspection Division Haight Ashbury
Date last observed: 09-nov-26; time last observed: today; exact location: common area; building type: residence/dwelling work w/o permit; ; additional information: an endless pool is being installed a
Status: Active
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202665447 2026-11-09 Closed Housing Inspection Services Mission
Date last observed: 06-nov-26; exact location: main bldg; building type: residence/dwelling insects/rodents; damaged walls;
Status: Not Active
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202665511 2026-11-09 Filed Housing Inspection Services North Beach
Scheduled routine periodic health and safety inspection
Status: Active
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202665499 2026-11-09 Closed Code Enforcement Section Nob Hill
Date last observed: 07-nov-26; exact location: main bldg; building type: residence/dwelling other building; ; additional information: address identification does not contrast with its background and i
Status: Not Active
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202665464 2026-11-09 Closed Housing Inspection Services Excelsior
Blightmetal portion of fence is broken and jagged. 2¿ gap of hole of the top part of fence. this is a blight and hazard and dangerous.
Status: Not Active
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202665489 2026-11-09 Filed Housing Inspection Services Russian Hill
Scheduled routine periodic health and safety inspection
Status: Active
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202665448 2026-11-09 Filed Housing Inspection Services Presidio Heights
Date last observed: 11-oct-26; time last observed: 11/6/26; floor: 1st; unit: 102; exact location: main bldg; building type: residence/dwelling plumbing leak; mold; ; additional information: wet walls
Status: Active
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202665476 2026-11-09 Closed Housing Inspection Services Nob Hill
Dry rot in shower room(4th floor ) on the door and door frame. mice run in and out of the hole in the dry rotting wood. also there is black mold growing on the door.
Status: Not Active
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202665485 2026-11-09 Filed Housing Inspection Services Glen Park
Lead containment concern for onging costruction work
Status: Active
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202665442 2026-11-09 Filed Housing Inspection Services Potrero Hill
Date last observed: 06-nov-26; time last observed: 7:00 am; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: elevator has frequent un
Status: Active
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202665431 2026-11-09 First NOV Code Enforcement Section Excelsior
Building retaining wall at rear yard without permits
Status: Active
Notice of Violation type: Complaint
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202665472 2026-11-09 Filed Housing Inspection Services North Beach
Scheduled routine periodic health and safety inspection
Status: Active
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202665460 2026-11-09 Filed Housing Inspection Services Tenderloin
See sr#'s 202000078202 and 202000068924 (https://dbiweb02.sfgov.org/dbipts/default.aspx?page=addresscomplaint&complaintno=202661644) for ongoing issues with heat. heat is on all the time it is too hot
Status: Active
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202665495 2026-11-09 Filed Housing Inspection Services Hayes Valley
Mainly laundry area - pegions into the building, feces, dust, airborne, infestation concern (dead animal smell). also, lack of heat and no window sealing
Status: Active
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202665507 2026-11-09 Filed Housing Inspection Services Sunset/Parkside
The house next door at 1855 31st ave has been vacant since we moved in last year. the weeds in the backyard are crossing the property line, pushing through the fence gaps, and spilling into our yard.
Status: Active
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202665470 2026-11-09 Filed Housing Inspection Services Inner Richmond
The top floor apartment on the west side of the building has had a broken window since halloween. there is cardboard over it from the inside, but there are just shards of broken glass on the outside r
Status: Active
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202665440 2026-11-09 Filed Housing Inspection Services Mission
Date last observed: 29-oct-26; floor: all; unit: likely all; exact location: rear bldg; building type: residence/dwelling illegal unit; work w/o permit; illegal change of use; work being done in dange
Status: Active
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202665483 2026-11-09 Filed Housing Inspection Services Russian Hill
Scheduled routine periodic health and safety inspection
Status: Active
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202665458 2026-11-09 Filed Housing Inspection Services Japantown
For the past week and a half, i¿ve been experiencing extremely inconsistent water temperatures in my apartment, unit 486. the water fluctuates between being painfully hot and freezing cold, making it
Status: Active
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202665461 2026-11-09 Filed Housing Inspection Services North Beach
Scheduled routine periodic health and safety inspection
Status: Active
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202665508 2026-11-09 Filed Housing Inspection Services North Beach
Scheduled routine periodic health and safety inspection
Status: Active
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202665496 2026-11-09 Filed Building Inspection Division Bernal Heights
Date last observed: 06-nov-26; time last observed: 4pm; floor: first; exact location: main bldg; building type: residence/dwelling work w/o permit; ; additional information: 320 highland has an active
Status: Active
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202665486 2026-11-09 Filed Housing Inspection Services Russian Hill
Scheduled routine periodic health and safety inspection
Status: Active
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202665473 2026-11-09 Filed Housing Inspection Services North Beach
Scheduled routine periodic health and safety inspection
Status: Active
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202665443 2026-11-09 Closed Housing Inspection Services Financial District/South Beach
Date last observed: 05-nov-26; time last observed: 10:00; exact location: main bldg; building type: residence/dwelling no heat; no hot water; disabled acc: elevator/lift;
Status: Not Active
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202665469 2026-11-09 Filed Housing Inspection Services North Beach
Scheduled routine periodic health and safety inspection
Status: Active
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202665439 2026-11-09 Filed Housing Inspection Services Tenderloin
Date last observed: 07-nov-26; time last observed: 7:45 pm; floor: believe to; exact location: main bldg; building type: residence/dwelling water intrusion; fire safety/fire escape; work being done in
Status: Active
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202665482 2026-11-09 Filed Housing Inspection Services Russian Hill
Scheduled routine periodic health and safety inspection
Status: Active
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202665457 2026-11-09 Filed Housing Inspection Services Mission
Renovation of units 106 and 108 at 100¿110 shotwell st, a pre-1978 building, is spreading paint and plaster dust into the shared hallway and stairs. no warning signs, no plastic containment. performed
Status: Active
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202665504 2026-11-09 Filed Disabled Access Division Castro/Upper Market
Date last observed: 07-nov-26; floor: street lev; exact location: main bldg; building type: commercial/business disabled acc: entrance; disabled acc: doors; disabled acc: restrooms; other disabled acc
Status: Active
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202665454 2026-11-09 Closed Housing Inspection Services Tenderloin
Electrical in both the unit and throughout the building is bad and unsafe. electrical outlets weren't installed property and the lights cut in and out.
Status: Not Active
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202665479 2026-11-09 Filed Code Enforcement Section Mission
3233-3235 23rd st., neighbor complaining this 2 unit building is building a staircase connected the post and stair treads to her building without a permit.
Status: Active
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202665435 2026-11-09 Filed Housing Inspection Services Marina
Date last observed: 08-nov-26; time last observed: 10:00 pm; floor: 1; unit: 104; exact location: main bldg; building type: residence/dwelling insects/rodents; ; additional information: recurring webb
Status: Active
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202665516 2026-11-09 Filed Housing Inspection Services Mission
(1) elevator broken for more than 5 months. front entrance door lock broken (no residents easily into the building), 4th floor door leading to a bridge has broken lock almost a year
Status: Active
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202665513 2026-11-09 Filed Housing Inspection Services Tenderloin
Bathroom electrical issue, ceiling fan broken, lighting kept on (no swith working so need to turn off breaker)
Status: Active
Notice of Violation type: Routine
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Source: DataSF gm2e-bten — DataSF Building Complaints dataset, refreshed daily. Generated at 2026-11-12 06:19:13 UTC.