ImproveBayArea / SF Building Inspection

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Files a complaint directly with SF Department of Building Inspection.

DBI usually responds within 72 hours for housing complaints; commercial and structural complaints can take longer.

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These map to the city's official complaint categories.

Citywide DBI complaints overview

Context for your filing — recent activity across all of San Francisco.

Last 30 days
1,234
Last 90 days
4,253
Last 365 days
17,046
Avg time to close
99 d
% abated (closed cases)
58.3%
5942 / 10194
Top division
Housing Inspection Services

Daily summary

Updated 2026-06-29 06:13:52 UTC
Most-complained-about neighborhood (last 90 days):
Mission — 531 complaints, primarily Housing Inspection Services
Least-complained-about neighborhood (with >0 complaints):
McLaren Park — 1 complaints
Trending up vs prior 90 days:
Potrero Hill +120%, Haight Ashbury +44%, Oceanview/Merced/Ingleside +39%
Trending down vs prior 90 days:
Presidio Heights −52%, Marina −24%, South of Market −22%

In the last 90 days, residents filed 4,250 complaints, with the Mission neighborhood being the most-complained-about (531 complaints) and McLaren Park the least-complained-about among areas with complaints (1). Compared with the prior period, complaints rose sharply in Potrero Hill (+120%), Haight Ashbury (+44%) and Oceanview/Merced/Ingleside (+39%), while they fell in Presidio Heights (−52%), Marina (−24%) and South of Market (−22%).

Source: DataSF gm2e-bten · Summary by Cloudflare Workers AI (@cf/openai/gpt-oss-120b)

Most-complained-about neighborhoods · last 90 days

Mission
531
last 90 days
Tenderloin
360
last 90 days
Sunset/Parkside
315
last 90 days
Nob Hill
200
last 90 days
South of Market
190
last 90 days
Bayview Hunters Point
189
last 90 days
Outer Richmond
158
last 90 days
Castro/Upper Market
141
last 90 days
Marina
131
last 90 days
Pacific Heights
126
last 90 days

Status mix · last 365 days

Not Active
12,012
last 365 days
Active
5,034
last 365 days

Top divisions · last 365 days

Housing Inspection Services
7,864
last 365 days
Building Inspection Division
3,881
last 365 days
Code Enforcement Section
3,879
last 365 days
Plumbing Inspection Division
972
last 365 days
Electrical Inspection Division
304
last 365 days
Disabled Access Division
136
last 365 days
Help Desk / Technical Services
10
last 365 days

Time to close · closed cases

<30d
7,043
time to close
30-90d
1,103
time to close
90-365d
865
time to close
365d+
1,183
time to close

Complaint map

Red = open · Amber = under inspection · Green = closed

Recent complaints

# Filed Status Division Neighborhood
202658433 2026-06-26 Filed Housing Inspection Services Sunset/Parkside
No violations; affidavits due.
Status: Active
Notice of Violation type: Routine
202658413 2026-06-26 Filed Building Inspection Division Visitacion Valley
Date last observed: 24-jun-26; time last observed: 4pm; floor: gound; exact location: main bldg; building type: residence/dwelling illegal unit; work w/o permit; ; additional information: building an
Status: Active
202658397 2026-06-26 Filed Housing Inspection Services Oceanview/Merced/Ingleside
Date last observed: 25-jun-26; time last observed: 1; floor: 1; unit: 1; exact location: main bldg; building type: residence/dwelling mold; other housing; ; additional information: mold issues and uni
Status: Active
202658405 2026-06-26 Filed Housing Inspection Services Nob Hill
Lamp chords had exposed wire nut splices in them
Status: Active
202658420 2026-06-26 Filed Housing Inspection Services Bayview Hunters Point
Mold in the corner ceiling in the living room. apartment a.
Status: Active
202658443 2026-06-26 Filed Housing Inspection Services Sunset/Parkside
General maintenance; affidavits received.
Status: Active
Notice of Violation type: Routine
202658425 2026-06-26 Filed Housing Inspection Services Outer Richmond
252 - 254 26th av. skylight is causing water damage to 256 26th av. the skylight's asphalt membrane is broken down. it has been patched with tar and mastic but water is getting underneath it. they hav
Status: Active
202658408 2026-06-26 Closed Code Enforcement Section Haight Ashbury
Date last observed: 25-jun-26; time last observed: 11:00; floor: exterior y; exact location: rear bldg; building type: residence/dwelling work being done in dangerous manner; other electrical; ; addit
Status: Not Active
202658392 2026-06-26 Filed Housing Inspection Services Bayview Hunters Point
Tenant states that there is mold on the ceiling in the kitchen.
Status: Active
202658415 2026-06-26 Filed Code Enforcement Section North Beach
Date last observed: 25-jun-26; floor: 1; exact location: rear bldg; building type: residence/dwelling work w/o permit; ; additional information: back yard/deck can be viewed from rear alley, medau pl;
Status: Active
202658399 2026-06-26 Filed Housing Inspection Services Mission
Date last observed: 25-jun-26; time last observed: 5am; exact location: main bldg; building type: residence/dwelling no heat; other housing; ; additional information: heat pulses 2-3 hours in am and 3
Status: Active
202658407 2026-06-26 Filed Housing Inspection Services Chinatown
Customer's apartment door does not lock
Status: Active
202658422 2026-06-26 Filed Housing Inspection Services Castro/Upper Market
Garage tenants have set up a living room with couches and gym equipment etc. in the garage. they also bring their dog and sometimes leave their dog there. they do not live in the building and are supp
Status: Active
202658445 2026-06-26 Filed Housing Inspection Services Tenderloin
Ac/heat control panel disconnected, climate control disableddishwasher disconnected and flooding causing water damage, garbage disposal disabled rendered inoperable, electrical breakers tampered with
Status: Active
202658436 2026-06-26 Filed Housing Inspection Services Sunset/Parkside
No violations; affidavits due.
Status: Active
Notice of Violation type: Routine
202658432 2026-06-26 Filed Housing Inspection Services Bernal Heights
Bedroom & garage - outlets are not working, 2nd bedroom - light keeps flickers on and off, mold in the closet, pests and vermin in home, there's no smoke detector
Status: Active
202658412 2026-06-26 Filed Building Inspection Division Mission
Date last observed: 25-jun-26; time last observed: june 25, 2026; floor: entire bui; exact location: rear bldg; building type: residence/dwelling work being done in dangerous manner; ; additional info
Status: Active
202658419 2026-06-26 Filed Code Enforcement Section Haight Ashbury
Date last observed: 25-jun-26; floor: ground flo; unit: food store; exact location: main bldg; building type: residence/dwelling structural problems; ; additional information: the steel support column
Status: Active
202658396 2026-06-26 Filed Housing Inspection Services Nob Hill
Date last observed: 06-jun-25; floor: first; exact location: common area; building type: commercial/business stairway safety; ; additional information: the rear staircase handrail is 28" high. the sta
Status: Active
202658404 2026-06-26 Filed Code Enforcement Section Bernal Heights
Date last observed: 01-jun-26; time last observed: june 25, 2026; floor: ground lev; exact location: side bldg; building type: residence/dwelling fire safety/fire escape; hazardous appliance; disabled
Status: Active
202658441 2026-06-26 Filed Code Enforcement Section North Beach
This has been ongoing for a year. there is an awning was ripped off at this location and the frame is still attached ¿ it is just metal frame bolted to the building. the restaurant is responsible for
Status: Active
202658393 2026-06-26 Filed Housing Inspection Services Tenderloin
Date last observed: 25-jun-26; floor: 4; unit: 33; exact location: main bldg; building type: residence/dwelling other housing; ; additional information: no gas for the stove ;
Status: Active
202658409 2026-06-26 Closed Building Inspection Division Bernal Heights
Date last observed: 25-jun-26; time last observed: everyday; exact location: main bldg; building type: residence/dwelling ; additional information: abuse of constuction parking permit. no parking,. ;
Status: Not Active
202658446 2026-06-26 Filed Code Enforcement Section Marina
Work without a permit
Status: Active
202658400 2026-06-26 Closed Housing Inspection Services Mission
Date last observed: 25-jun-26; time last observed: everyday; unit: both; exact location: main bldg; building type: residence/dwelling plumbing installation without permit; work w/o permit; kitchen/bat
Status: Not Active
202658437 2026-06-26 Filed Housing Inspection Services Sunset/Parkside
No violations; 604 affidavit due.
Status: Active
Notice of Violation type: Routine
202658426 2026-06-26 Filed Building Inspection Division Nob Hill
Consistent construction starting before 7am. noise is loud enough to wake up neighbors across the street, with insulated windows and white noise machine on. this happens frequently.
Status: Active
202658423 2026-06-26 Filed Building Inspection Division Sunset/Parkside
Beginning construction work at 6:12 am, including using a shop vac, dropping large pieces of wood, and using a hammer.
Status: Active
202658416 2026-06-26 Filed Building Inspection Division Visitacion Valley
Date last observed: 25-jun-26; time last observed: am; exact location: rear bldg; building type: residence/dwelling illegal unit; work w/o permit; illegal change of use; ; additional information: no p
Status: Active
202658424 2026-06-26 First NOV Plumbing Inspection Division Mission
Broken house trap
Status: Active
Notice of Violation type: Complaint
202658394 2026-06-26 Filed Housing Inspection Services Castro/Upper Market
Date last observed: 25-jun-26; time last observed: 4:16pm; floor: 1; unit: c; exact location: main bldg; building type: residence/dwelling no heat; flues/vents defective; ; additional information: on
Status: Active
202658447 2026-06-26 Filed Housing Inspection Services Sunset/Parkside
General maintenance; affidavits due.
Status: Active
Notice of Violation type: Routine
202658410 2026-06-26 Filed Code Enforcement Section Tenderloin
Date last observed: 25-jun-26; time last observed: 11:00; floor: ground; exact location: common area; building type: residence/dwelling fire safety/fire escape; other building; ; additional informatio
Status: Active
202658438 2026-06-26 Filed Housing Inspection Services Sunset/Parkside
General maintenance; affidavits due.
Status: Active
Notice of Violation type: Routine
202658417 2026-06-26 Filed Code Enforcement Section Mission
Date last observed: 25-jun-26; time last observed: 1520; floor: 1st; exact location: main bldg; building type: commercial/business work w/o permit; work being done in dangerous manner; other building;
Status: Active
202658401 2026-06-26 Filed Housing Inspection Services Tenderloin
Date last observed: 25-jun-26; time last observed: 8:15am; floor: all floors; unit: all units; exact location: main bldg; building type: residence/dwelling no heat; ; additional information: since may
Status: Active
202658427 2026-06-26 First NOV Building Inspection Division Financial District/South Beach
7th floor fully occupied by tenants and staff without having completed construction safety checks
Status: Active
Notice of Violation type: Complaint
202658411 2026-06-26 Filed Housing Inspection Services Sunset/Parkside
Caller reporting in that the emergency power for the building in case there is power outage has not been fixed. the management company is called brick and timber. please send out an inspector.
Status: Active
202658431 2026-06-26 Closed Housing Inspection Services Inner Sunset
No violations; affidavits received.
Status: Not Active
202658395 2026-06-26 Filed Housing Inspection Services Bayview Hunters Point
Date last observed: 25-jun-26; exact location: in-law unit; building type: residence/dwelling electrical inoperative; illegal unit; work w/o permit; illegal change of use;
Status: Active
202658448 2026-06-26 Filed Electrical Inspection Division Tenderloin
4. electrical safety hazardsbreaker panel tamperingunstable power to appliancesrisk of electrical firethese conditions require immediate inspection.
Status: Active
202658402 2026-06-26 Filed Code Enforcement Section West of Twin Peaks
Date last observed: 25-jun-26; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; work beyond scope of permit; electrical work previously installed w/o permit; ; add
Status: Active
202658418 2026-06-26 Filed Code Enforcement Section Sunset/Parkside
Date last observed: 25-jun-26; time last observed: 10am; exact location: main bldg; building type: residence/dwelling abandoned/derelict structure; mold; dilapidated structure; structural problems; ;
Status: Active
202658440 2026-06-26 Filed Code Enforcement Section Excelsior
Caller has observed a worker coming in and out of the property appearing to do work. caller does not think she has a permit for the work.
Status: Active
202658434 2026-06-26 Filed Housing Inspection Services Outer Richmond
The bath tub is chipping.
Status: Active
202658414 2026-06-26 Filed Code Enforcement Section Visitacion Valley
Date last observed: 22-jun-26; time last observed: 2:00 pm; exact location: main bldg; building type: residence/dwelling work w/o permit;
Status: Active
202658398 2026-06-26 Filed Housing Inspection Services Nob Hill
Date last observed: 25-jun-26; time last observed: 06/25/2026; unit: 15; exact location: basement; building type: residence/dwelling illegal unit; insects/rodents; ; additional information: the window
Status: Active
202658406 2026-06-26 Filed Code Enforcement Section Mission
Date last observed: 25-jun-26; time last observed: everyday; unit: both; exact location: main bldg; building type: residence/dwelling plumbing installation without permit; work w/o permit; kitchen/bat
Status: Active
202658421 2026-06-26 Closed Code Enforcement Section Outer Richmond
Date last observed: 25-jun-26; time last observed: 7:32 pm ; floor: every floo; unit: every unit; exact location: main bldg; building type: residence/dwelling structural problems; ; additional informa
Status: Not Active
202658444 2026-06-26 Filed Code Enforcement Section Sunset/Parkside
Construction without a permit. doing something inside the front door.
Status: Active
202658390 2026-06-25 Filed Housing Inspection Services Oceanview/Merced/Ingleside
Unpermitted work through out the building.
Status: Active
202658376 2026-06-25 Closed Housing Inspection Services Excelsior
Molds has been ongoing. caller stated there's mold spores inside entrance door, fridge and furniture.
Status: Not Active
202658383 2026-06-25 Closed Building Inspection Division Outer Richmond
252 - 254 26th av. skylight is causing water damage to 256 26th av. the skylight's asphalt membrane is broken down. it has been patched with tar and mastic but water is getting underneath it. they hav
Status: Not Active
202658347 2026-06-25 Filed Building Inspection Division Outer Richmond
Caller is reporting loud work construction noise from a business.(311 sr 101004313774)
Status: Active
202658363 2026-06-25 Filed Housing Inspection Services South of Market
Caller has been experiencing recurring electrical issues in the unit. property manager has been made aware but nothing has been done to fix it
Status: Active
202658356 2026-06-25 Closed Code Enforcement Section North Beach
Date last observed: 24-jun-26; time last observed: 3:40 pm; floor: ground; exact location: rear bldg; building type: residence/dwelling expired permits; work w/o permit; work beyond scope of permit; ;
Status: Not Active
202658369 2026-06-25 Closed Building Inspection Division Sunset/Parkside
Date last observed: 05-may-26; time last observed: 10:00; exact location: main bldg; building type: residence/dwelling work w/o permit; work beyond scope of permit; electrical work being performed w/o
Status: Not Active
202658349 2026-06-25 Closed Building Inspection Division Mission
Date last observed: 24-jun-26; time last observed: rent board fees not paid ; floor: 7 floors ; exact location: main bldg; building type: residence/dwelling other building; ; additional information: t
Status: Not Active
202658358 2026-06-25 Closed Electrical Inspection Division Bayview Hunters Point
Date last observed: 23-jun-26; time last observed: 9pm; floor: outside; exact location: main bldg; building type: commercial/business electrical work previously installed w/o permit; other electrical;
Status: Not Active
202658371 2026-06-25 Filed Building Inspection Division Outer Richmond
Date last observed: 24-jun-26; exact location: main bldg; building type: residence/dwelling water intrusion; water entering building; ; additional information: permit 202508294284 issued to add two mo
Status: Active
202658385 2026-06-25 Filed Plumbing Inspection Division Presidio Heights
Severe water hammeing noise
Status: Active
202658365 2026-06-25 Filed Housing Inspection Services Sunset/Parkside
Description: date last observed: 10-nov-25; floor: 1st floor/; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; work beyond scope of permit; structural problems; ;
Status: Active
202658378 2026-06-25 Filed Housing Inspection Services Tenderloin
We need to come inspect.
Status: Active
202658355 2026-06-25 Filed Building Inspection Division Noe Valley
Date last observed: 24-jun-26; time last observed: 06/24/2026; floor: 2, 3, 4; exact location: main bldg; building type: residence/dwelling structural problems; ; additional information: 248 valley st
Status: Active
202658389 2026-06-25 Filed Housing Inspection Services Chinatown
No hot water
Status: Active
202658346 2026-06-25 Filed Housing Inspection Services Noe Valley
Date last observed: 25-jun-26; time last observed: 2300; floor: 3; unit: 4; exact location: main bldg; building type: residence/dwelling work being done in dangerous manner; other housing; ; additiona
Status: Active
202658382 2026-06-25 Filed Housing Inspection Services Bayview Hunters Point
No hot water
Status: Active
202658362 2026-06-25 Filed Code Enforcement Section Outer Richmond
Illegal construction is causing flickering lights in upstairs units.(311 sr 101004312479)
Status: Active
202658375 2026-06-25 Filed Housing Inspection Services Bayview Hunters Point
Window is leaking and causing mold and mildew leading to respiratory issue.
Status: Active
202658359 2026-06-25 Closed Housing Inspection Services Tenderloin
Date last observed: 24-jun-26; time last observed: today; floor: all floors; exact location: main bldg; building type: residence/dwelling damaged walls; ; additional information: trash disposal on all
Status: Not Active
202658379 2026-06-25 Filed Housing Inspection Services Portola
It¿s a 3-story house and i think this room is an illegal add-on....it used to be a makeshift airbnb room. they moved me from another room rent $2500 including the kitchen, into this room without acces
Status: Active
202658366 2026-06-25 Filed Housing Inspection Services Tenderloin
Uninhabited building next door, 3rd floor windows opening and closing slamming against the building in the back of building 2rd floor... daily and slams loudly all night long, these windows are swingi
Status: Active
202658350 2026-06-25 Filed Code Enforcement Section Noe Valley
Date last observed: 24-jun-26; exact location: main bldg; building type: residence/dwelling work w/o permit;
Status: Active
202658386 2026-06-25 Filed Code Enforcement Section Russian Hill
Observed as vacant commercial storefront. under maintained private property. ground floor windows and the main entrance are boarded up with weathered, deteriorating plywood, indicating a neglected and
Status: Active
202658372 2026-06-25 Closed Housing Inspection Services Noe Valley
Hello, i'm writing to request an apartment inspection for black mold and mildew buildup. my mother and i live in a unit that has a developing mold colony in one of the bedrooms. we have years of writt
Status: Not Active
202658351 2026-06-25 Filed Code Enforcement Section West of Twin Peaks
Date last observed: 24-jun-26; exact location: main bldg; building type: residence/dwelling work w/o permit;
Status: Active
202658387 2026-06-25 First NOV Housing Inspection Services Bernal Heights
Water damage
Status: Active
Notice of Violation type: Complaint
202658367 2026-06-25 Closed Building Inspection Division Sunset/Parkside
Date last observed: 27-apr-26; time last observed: 10:00; exact location: main bldg; building type: residence/dwelling work w/o permit; work beyond scope of permit; ; additional information: continued
Status: Not Active
202658360 2026-06-25 Filed Building Inspection Division West of Twin Peaks
Construction hazmat complaint, scaffolding up since january 2026 and the boards on the scaffolding fall to the level below.. scaffolding foot put on private property next door and neighbor unable to u
Status: Active
202658380 2026-06-25 First NOV Housing Inspection Services Lone Mountain/USF
Electrical baseboard heaters are not working
Status: Active
Notice of Violation type: Complaint
202658373 2026-06-25 Filed Housing Inspection Services Financial District/South Beach
The trash chute has been down and not functional for about a year. it was supposed to be repaired / replaced in april 2026. the trash is being collected on each floor and taken down through the elevat
Status: Active
202658353 2026-06-25 Filed Housing Inspection Services Outer Richmond
Date last observed: 24-jun-26; time last observed: june 24,2026; exact location: main bldg; building type: residence/dwelling other housing; ; additional information: the elevator is currently out of
Status: Active
202658370 2026-06-25 Closed Building Inspection Division Sunset/Parkside
Date last observed: 20-apr-26; time last observed: 10:00; exact location: main bldg; building type: residence/dwelling ; additional information: continued electrical and construction work performed wi
Status: Not Active
202658361 2026-06-25 First NOV Housing Inspection Services Outer Richmond
Damaged rear deck
Status: Active
Notice of Violation type: Complaint
202658381 2026-06-25 Closed Housing Inspection Services Excelsior
Water intrustion and mold through the ceiling since it collapsed and the water went down through every floor this happened in 2022 and again in 2023. --an inspector will call the complaintant in 3 bus
Status: Not Active
202658388 2026-06-25 Filed Housing Inspection Services Castro/Upper Market
No heat, the flue on the outside of the builing is broken.
Status: Active
202658354 2026-06-25 Filed Code Enforcement Section Russian Hill
Date last observed: 24-jun-26; floor: garage mis; exact location: main bldg; building type: residence/dwelling work w/o permit; structural problems; work being done in dangerous manner;
Status: Active
202658374 2026-06-25 Filed Housing Inspection Services Mission
Loud construction being done without a permit
Status: Active
202658352 2026-06-25 Filed Code Enforcement Section Mission
Date last observed: 24-jun-26; time last observed: 12:01 pm; floor: all; unit: all; exact location: main bldg; building type: residence/dwelling work w/o permit; work being done in dangerous manner; ;
Status: Active
202658368 2026-06-25 Filed Housing Inspection Services Chinatown
On the 2nd floor of the building, across from room 4 and next to the bathroom, is a room that used to be a designated garbage/storage room. the property manager is living there and using it as an ille
Status: Active
202658391 2026-06-25 Filed Housing Inspection Services Tenderloin
No heat; issues in apt.
Status: Active
202658348 2026-06-25 Filed Housing Inspection Services Outer Richmond
Date last observed: 24-jun-26; time last observed: 7pm ; unit: unit #1; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; stairway safety; no access to breakers or
Status: Active
202658384 2026-06-25 Filed Housing Inspection Services Tenderloin
No heat due to climate control disabled and ventilation is compromised. appliances having unstable power, dishwasher disconnected and causing flooding, garbage disposal inoperable. entry accesss app i
Status: Active
202658364 2026-06-25 Filed Code Enforcement Section Russian Hill
Damaged exterior(311 sr 101004313496)
Status: Active
202658377 2026-06-25 First NOV Code Enforcement Section Mission
Fire at rear stairs and porch/laundry area.
Status: Active
Notice of Violation type: Complaint
202658357 2026-06-25 Filed Housing Inspection Services Inner Richmond
Date last observed: 24-jun-26; time last observed: 1100; floor: 1; exact location: main bldg; building type: residence/dwelling work being done in dangerous manner; ; additional information: lead pain
Status: Active
202658332 2026-06-24 Filed Housing Inspection Services Castro/Upper Market
No heat (there is a fireplace but there is no heat), broken mailbox, door is not closing properly
Status: Active
202658318 2026-06-24 Filed Housing Inspection Services Lakeshore
Leaking in top of the shower ceiling from upper unit
Status: Active
202658283 2026-06-24 First NOV Housing Inspection Services Bernal Heights
Date last observed: 23-jun-26; floor: ground lev; exact location: common area; building type: other mold; ; additional information: there is black mold on the ceiling in the laundry room of my apartme
Status: Active
Notice of Violation type: Complaint
202658339 2026-06-24 Filed Housing Inspection Services Nob Hill
Brown water intrusion - leaking in kitchen area from the ceiling. going on for about 2.5 weeks.
Status: Active

Source: DataSF gm2e-bten — DataSF Building Complaints dataset, refreshed daily. Generated at 2026-06-29 17:35:25 UTC.