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Citywide DBI complaints overview
Context for your filing — recent activity across all of San Francisco.
Last 30 days
1,343
Last 90 days
3,972
Last 365 days
17,283
Avg time to close
99 d
% abated (closed cases)
55%
5873 / 10674
Top division
Housing Inspection Services
Daily summary
Updated 2026-08-13 06:13:31 UTC- Most-complained-about neighborhood (last 90 days):
- Mission — 436 complaints, primarily Housing Inspection Services
- Least-complained-about neighborhood (with >0 complaints):
- McLaren Park — 1 complaints
- Trending up vs prior 90 days:
- Outer Mission +45%, Bernal Heights +32%, Financial District/South Beach +24%
- Trending down vs prior 90 days:
- Lakeshore −53%, Presidio Heights −42%, Inner Richmond −38%
In the last 90 days, residents filed 3,984 complaints with the Mission identified as the most‑complained‑about neighborhood, accounting for 436 reports, primarily related to Housing Inspection Services. The neighborhood with the fewest complaints that still recorded activity was McLaren Park, with a single filing. Compared with the previous period, complaint volumes rose in Outer Mission, Bernal Heights, and the Financial District/South Beach, while they fell in Lakeshore, Presidio Heights, and Inner Richmond.
Source: DataSF gm2e-bten · Summary by Cloudflare Workers AI (@cf/openai/gpt-oss-120b)
Most-complained-about neighborhoods · last 90 days
Mission
440
last 90 days
Tenderloin
355
last 90 days
Sunset/Parkside
290
last 90 days
South of Market
183
last 90 days
Nob Hill
173
last 90 days
Bayview Hunters Point
163
last 90 days
Outer Richmond
152
last 90 days
Financial District/South Beach
140
last 90 days
Castro/Upper Market
126
last 90 days
Bernal Heights
123
last 90 days
Status mix · last 365 days
Not Active
12,322
last 365 days
Active
4,961
last 365 days
Top divisions · last 365 days
Housing Inspection Services
8,106
last 365 days
Code Enforcement Section
4,222
last 365 days
Building Inspection Division
3,476
last 365 days
Plumbing Inspection Division
1,037
last 365 days
Electrical Inspection Division
303
last 365 days
Disabled Access Division
130
last 365 days
Help Desk / Technical Services
9
last 365 days
Time to close · closed cases
<30d
7,249
time to close
30-90d
1,183
time to close
90-365d
1,060
time to close
365d+
1,182
time to close
Complaint map
Map centered on your address — click anywhere to pan.
Red = open · Amber = under inspection · Green = closed
Recent complaints
#
Filed
Status
Division
Neighborhood
202660836 2026-08-12 Filed Housing Inspection Services Outer Mission
Date last observed: 03-aug-26; exact location: shed; building type: residence/dwelling illegal unit; illegal change of use; structural problems; work being done in dangerous manner; ; additional infor
Status: Active
202660859 2026-08-12 Filed Code Enforcement Section Nob Hill
202660866 2026-08-12 Filed Building Inspection Division Sunset/Parkside
I moved back to my house recently and now i see a huge rear yard structure at the rear of 1851 47th ave. i don't see any permits for this. possibly a fire hazard. overgrown vegetation
Status: Active
202660861 2026-08-12 Filed Code Enforcement Section Mission
202660845 2026-08-12 Filed Housing Inspection Services Haight Ashbury
Bid referral - fire escape not anchored to roof. building was reroofed in 2022
Status: Active
202660829 2026-08-12 Filed Code Enforcement Section Mission
Date last observed: 08-aug-26; time last observed: 12:00; floor: ground; unit: golden eag; exact location: main bldg; building type: commercial/business plumbing installation without permit; work w/o
Status: Active
202660852 2026-08-12 Filed Housing Inspection Services Tenderloin
Mold and mildew inside my unit on the wall to the right when you walk in
Status: Active
202660847 2026-08-12 Filed Housing Inspection Services Mission
See previous sr 101004573520- closed due to gis map issue. see apn on planning map6521-016descriptionunit 71a (garage unit) is not properly permitted. caller stated that tenant is disable and dph just
Status: Active
202660838 2026-08-12 Closed Housing Inspection Services Mission
Date last observed: 11-aug-26; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; illegal unit; other building; ; additional information: an individual names charles
Status: Not Active
202660840 2026-08-12 Filed Housing Inspection Services Presidio Heights
Date last observed: 11-aug-26; time last observed: fire exist vehicle obstruction; floor: ground ; unit: all; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; othe
Status: Active
202660854 2026-08-12 Filed Housing Inspection Services Outer Richmond
Ongoing construction or repair work without notice to tenants, potential construction materials containment, construcction debris into the property. potential lead paint concern for the paiting work.
Status: Active
202660831 2026-08-12 Closed Building Inspection Division Marina
Date last observed: 11-aug-26; exact location: main bldg; building type: residence/dwelling ; additional information: this construction site continually park, heavy duty equipment, and their trucks in
Status: Not Active
202660826 2026-08-12 Filed Plumbing Inspection Division Mission
Date last observed: 10-aug-26; time last observed: 14:00; floor: ground; unit: 86 otis ri; exact location: main bldg; building type: commercial/business plumbing installation without permit; other plu
Status: Active
202660867 2026-08-12 Filed Housing Inspection Services Financial District/South Beach
Elevator buttons is missing, so unable to use elevator from 2nd floor, on 6th floor hallway, electric bikes in hallway (1 to 3 bikes)blocking hallway, bike rack is on the second floor near the front d
Status: Active
202660850 2026-08-12 Filed Housing Inspection Services Haight Ashbury
Resident is reporting in that the temporary stairs installed for the residents to us because the main stairs is under construction, it looks like they are not safe. there are gaps, it is wobbly and sl
Status: Active
202660857 2026-08-12 Filed Code Enforcement Section Tenderloin
202660843 2026-08-12 First NOV Building Inspection Division Noe Valley
A new set of rear stairs have been installed without the benefit of a permit.
Status: Active
Notice of Violation type: Complaint
202660834 2026-08-12 Filed Building Inspection Division Mission
Date last observed: 11-aug-26; time last observed: 4:30pm; exact location: main bldg; building type: residence/dwelling work being done in dangerous manner; ; additional information: unprotected overh
Status: Active
202660864 2026-08-12 Filed Building Inspection Division Marina
202660853 2026-08-12 Filed Housing Inspection Services Bayview Hunters Point
Back fence runs parallel to memory lane. this is a cyclone fence which is not stable enough to stop a car from spinning out and landing in the back yard.at 1086 innes fence was put against a building
Status: Active
202660860 2026-08-12 Filed Code Enforcement Section Nob Hill
202660830 2026-08-12 Filed Code Enforcement Section West of Twin Peaks
Date last observed: 11-aug-26; time last observed: 12pm; floor: main; exact location: main bldg; building type: residence/dwelling plumbing installation without permit; work w/o permit; work beyond sc
Status: Active
202660825 2026-08-12 Filed Housing Inspection Services Inner Sunset
Toilet for upstair tenant sewage broken and leaking, ceiling is damaged
Status: Active
202660839 2026-08-12 Filed Housing Inspection Services Glen Park
Date last observed: 07-aug-26; exact location: main bldg; building type: residence/dwelling other building; other housing; ; additional information: tenant states work is being conducted near his apar
Status: Active
202660837 2026-08-12 Filed Code Enforcement Section Sunset/Parkside
Vacant store front. 2222a taraval st. launderland laundry.
Status: Active
202660846 2026-08-12 Filed Housing Inspection Services Tenderloin
Tenant in apartment 41 reports mold inside apartment, has copd and copd worsens with mold exposure.
Status: Active
202660858 2026-08-12 Filed Code Enforcement Section Tenderloin
Vacant storefront (former k&s produce market at 905 larkin st.)
Status: Active
202660835 2026-08-12 Closed Building Inspection Division Noe Valley
Date last observed: 11-aug-26; exact location: main bldg; building type: residence/dwelling work w/o permit; ; additional information: they appear to be excavating but never notified the neighborhood
Status: Not Active
202660865 2026-08-12 Filed Building Inspection Division Inner Sunset
Exterior construction including concrete foundation work. work outside scope of issued permit. permit for addition is in filed status. early morning start time.
Status: Active
202660828 2026-08-12 Filed Code Enforcement Section Excelsior
Date last observed: 11-aug-26; time last observed: 10:00 am; exact location: main bldg; building type: residence/dwelling work w/o permit; illegal change of use; work being done in dangerous manner; ;
Status: Active
202660851 2026-08-12 Filed Plumbing Inspection Division West of Twin Peaks
Plumbing work being done without the benefit of an plumbing permit. ocean wash and dry laundry.
Status: Active
202660844 2026-08-12 Filed Housing Inspection Services Tenderloin
No ac / heat, bathroom faucet / sink broken, wooden flooring damage, smoke detector not working
Status: Active
202660849 2026-08-12 Filed Electrical Inspection Division West of Twin Peaks
Electrical work being done without the benefit of an electrical permit. lots of wiring being removed and exposed. ocean wash and dry laundry.
Status: Active
202660842 2026-08-12 Filed Building Inspection Division Western Addition
202660833 2026-08-12 Filed Code Enforcement Section Castro/Upper Market
Date last observed: 11-aug-26; time last observed: 8:00 am; floor: 1; unit: 372; exact location: main bldg; building type: residence/dwelling abandoned/derelict structure; structural problems; ; addit
Status: Active
202660863 2026-08-12 Filed Code Enforcement Section Nob Hill
202660856 2026-08-12 Filed Code Enforcement Section Mission
202660841 2026-08-12 Filed Housing Inspection Services Bernal Heights
Date last observed: 10-aug-26; exact location: main bldg; building type: residence/dwelling illegal unit; work w/o permit; structural problems;
Status: Active
202660862 2026-08-12 Filed Code Enforcement Section Financial District/South Beach
155 stevenson garage 6th floor has these almost falling tiles
Status: Active
202660832 2026-08-12 Filed Building Inspection Division Noe Valley
Date last observed: 11-aug-26; time last observed: 2:27 pm; floor: all; unit: 52 homeste; exact location: main bldg; building type: residence/dwelling work being done in dangerous manner; other buildi
Status: Active
202660827 2026-08-12 Filed Building Inspection Division Portola
Date last observed: 10-aug-26; time last observed: 11 am; exact location: main bldg; building type: residence/dwelling work w/o permit; ; additional information: completed house demo, appears major ho
Status: Active
202660855 2026-08-12 Filed Code Enforcement Section Mission
Construction with rotating saw and hammering starting at 6:45am two days in a row
Status: Active
202660848 2026-08-12 Closed Building Inspection Division Sunset/Parkside
Work without a permit, new windows, removed enclosed deck, exhaust fans, and possible work inside. concern about about adding windows in alley area, possible fire hazard
Status: Not Active
202660820 2026-08-11 Filed Plumbing Inspection Division Outer Richmond
Has a leak coming through the exterior wall onto her property
Status: Active
202660806 2026-08-11 Closed Housing Inspection Services Mission
Resident stated that he lives in the building under the dahlia program which does not have lighting in the common hallways on each floor, the lobby and the trash area. stated he has no idea how long i
Status: Not Active
202660810 2026-08-11 Closed Housing Inspection Services Nob Hill
Caller states that the heat is coming in the middle of the day no matter what the temperature is. caller stat the on site management is denying this.
Status: Not Active
202660817 2026-08-11 Closed Building Inspection Division Excelsior
No permit for construction. (311 sr 101004605196)
Status: Not Active
202660769 2026-08-11 Closed Building Inspection Division West of Twin Peaks
Date last observed: 10-aug-26; exact location: main bldg; building type: residence/dwelling expired permits; work w/o permit; work beyond scope of permit; work being done in dangerous manner;
Status: Not Active
202660785 2026-08-11 Filed Housing Inspection Services Outer Richmond
Date last observed: 02-aug-26; floor: 1; unit: 101; exact location: in-law unit; building type: residence/dwelling no hot water; ; additional information: direct address: 363 21st avenue unit 101a;
Status: Active
202660824 2026-08-11 Closed Housing Inspection Services Nob Hill
Rodent infestation in the trash room which is next to my bedroom, there are holes in the wall and the rodent can come into my unit.
Status: Not Active
202660778 2026-08-11 Filed Housing Inspection Services Tenderloin
Cadillac hotel - elevator is not working about 2-3 weeks. after some renovation job by the management for 4 months, it had been working fine for a couple of weeks, but now not working. management put
Status: Active
202660762 2026-08-11 Filed Code Enforcement Section Inner Sunset
Wants to know if the people in unit 102 are working with a permit. they are doing jacuzzi/bath remodeling.(311 sr 101004599822)
Status: Active
202660794 2026-08-11 Filed Building Inspection Division Pacific Heights
The contractor is refusing to give me his insurance info even though he got paint on my vehicles. they are working on this building but there is no permit displayed. the contractor's contact number is
Status: Active
202660799 2026-08-11 Filed Housing Inspection Services
This multi-story property displays a neglected exterior with a deteriorating facade and persistent trash accumulation. transferred from sr with multiple services requested on 1 sr. separated reports.
Status: Active
202660772 2026-08-11 Filed Code Enforcement Section Presidio Heights
Date last observed: 10-aug-26; floor: above roof; exact location: main bldg; building type: residence/dwelling plumbing installation without permit; work beyond scope of permit; work being done in dan
Status: Active
202660812 2026-08-11 Filed Code Enforcement Section Outer Richmond
There is some very loud construction going on. there is some trucks parked outside and people coming in and out and it is extremely loud. some sort of drilling or compression (311 sr 101004601806)
Status: Active
202660789 2026-08-11 Filed Code Enforcement Section Presidio Heights
A loud humming noise coming from this address. this is not a usual sound for construction.
Status: Active
202660780 2026-08-11 Filed Housing Inspection Services Chinatown
Date last observed: 10-aug-26; time last observed: 12 pm; floor: 1st; unit: 11; exact location: main bldg; building type: residence/dwelling water intrusion; mold; broken appliances; ; additional info
Status: Active
202660805 2026-08-11 Filed Housing Inspection Services Sunset/Parkside
Garbage shoot has been closed and tenants don¿t have access to it. water is leaking from under the bathtub this unit into the chiropractic office below, broken window in the living room
Status: Active
202660819 2026-08-11 Filed Code Enforcement Section West of Twin Peaks
Neighboring resident requesting assistance, the wind turbine on the chimney is loose and has been screeching for 5 months causing a major disruption for neighboring residents. (311 sr 101004600454)
Status: Active
202660796 2026-08-11 Filed Housing Inspection Services Noe Valley
Lead paint falling. extensive blight is visible on the exterior of these properties, characterized by severely peeling and flaking paint across the facade, trim, and garage areas. the neglected siding
Status: Active
202660764 2026-08-11 Filed Housing Inspection Services Mission
Windows not closing, bathroom fan is not working, blinds not closing
Status: Active
202660773 2026-08-11 Filed Code Enforcement Section Castro/Upper Market
Date last observed: 06-aug-26; time last observed: 1 pm; exact location: main bldg; building type: residence/dwelling expired permits; work w/o permit; work beyond scope of permit; ; additional inform
Status: Active
202660801 2026-08-11 Closed Housing Inspection Services Tenderloin
See previous sr 101004473901. caller wants to get moved to another unit right away she said it is unsanitary and unsafe. there are multiple issues in her unit that have nit been taken care of. electri
Status: Not Active
202660771 2026-08-11 Filed Code Enforcement Section Sunset/Parkside
Date last observed: 10-aug-26; time last observed: 8/10; floor: 3416 tarav; unit: 2; exact location: main bldg; building type: residence/dwelling work w/o permit; ; additional information: the landlor
Status: Active
202660776 2026-08-11 Filed Code Enforcement Section Bernal Heights
Construction work on roof and interior without active permit on file.
Status: Active
202660815 2026-08-11 First NOV Housing Inspection Services Bayview Hunters Point
No elevator service, see complaint 202660419
Status: Active
Notice of Violation type: Complaint
202660822 2026-08-11 Filed Code Enforcement Section Sunset/Parkside
Cust. states building is blighted, it is all boarded up, and has paint splattered on the outside. it is abandoned. this is the retail ground level. have po renovate it even if it is not being rent out
Status: Active
202660792 2026-08-11 Filed Code Enforcement Section Hayes Valley
Graffiti on the wooden building barrier needs to be cleaned and an nov should be posted. reported with solve sf. (311 sr 101004595739)
Status: Active
202660767 2026-08-11 Filed Electrical Inspection Division Outer Richmond
Date last observed: 10-aug-26; floor: primary ga; exact location: main bldg; building type: residence/dwelling hazardous outlet wiring; electrical work being performed w/o permit; electrical work prev
Status: Active
202660808 2026-08-11 Filed Housing Inspection Services Mission
No heater. freezer freezes too much but refrigerator is not cold. bathtub and sink clogged and leaking to below unit. no light. apartment front door and elevator not working
Status: Active
202660787 2026-08-11 Filed Housing Inspection Services Bernal Heights
Date last observed: 07-aug-26; exact location: main bldg; building type: residence/dwelling illegal unit; work w/o permit;
Status: Active
202660783 2026-08-11 Closed Housing Inspection Services Tenderloin
Date last observed: 10-aug-26; time last observed: 08/10/2026; floor: 6; exact location: main bldg; building type: residence/dwelling other electrical; other plumbing; other housing; ; additional info
Status: Not Active
202660804 2026-08-11 Filed Housing Inspection Services Western Addition
Peeling lead paint in the building and also there is lead inside another apartment as well. the customer has a small baby and is concerned there maybe lead inside his apt also.
Status: Active
202660763 2026-08-11 Filed Code Enforcement Section Tenderloin
Work w/out permit, throwing out debris & other stuff thru the window.
Status: Active
202660779 2026-08-11 Filed Housing Inspection Services Chinatown
Date last observed: 11-aug-26; time last observed: 5am; floor: 3rd; unit: 115 & 126; exact location: main bldg; building type: residence/dwelling insects/rodents;
Status: Active
202660800 2026-08-11 Filed Housing Inspection Services Tenderloin
Unable to use the kitchen sink because the water is leaking from underneath the sink when the water is turned on. this has been on going on for 1-2mths. also there is black mold
Status: Active
202660811 2026-08-11 Filed Housing Inspection Services Russian Hill
Mold is in the garage, cracks in the walls, no fire alarms
Status: Active
202660818 2026-08-11 Filed Housing Inspection Services Sunset/Parkside
Overgrown vegetation front and back of the property, and growing into the neighboring property. sidewalk and parking access is limited and damage neighbor's personal items. 1435 owner does not allow t
Status: Active
202660795 2026-08-11 Closed Housing Inspection Services Hayes Valley
Peeling lead paint. the residential building exhibits severe neglect with extensive peeling lead paint and visible deterioration across the upper wooden siding of the facade. reported with solve sf. i
Status: Not Active
202660770 2026-08-11 Filed Building Inspection Division Hayes Valley
Date last observed: 10-aug-26; floor: 2; exact location: main bldg; building type: residence/dwelling work w/o permit; ; additional information: excessive noise, a crew of five guy in one unit doing w
Status: Active
202660786 2026-08-11 Filed Housing Inspection Services Bernal Heights
Date last observed: 09-aug-26; exact location: main bldg; building type: residence/dwelling illegal unit; work w/o permit;
Status: Active
202660784 2026-08-11 Filed Housing Inspection Services South of Market
Date last observed: 10-aug-26; time last observed: 9am; floor: 2; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; mold; other building; ; additional information:
Status: Active
202660788 2026-08-11 Filed Electrical Inspection Division Western Addition
202660768 2026-08-11 Filed Code Enforcement Section Outer Richmond
Date last observed: 10-aug-26; exact location: main bldg; building type: residence/dwelling hazardous outlet wiring; plumbing installation without permit; work w/o permit; flues/vents defective; ; add
Status: Active
202660809 2026-08-11 Filed Housing Inspection Services Western Addition
Elevator not working since at least july 18 for 5 story bldg
Status: Active
202660816 2026-08-11 Filed Housing Inspection Services Excelsior
Windows: sashes won't stay open and they don;t seal properly. visible mold formation due to leaks on bathroom ceilings and closet walls.
Status: Active
202660793 2026-08-11 Closed Housing Inspection Services Mission
Peeling lead paint. the multi-story residential building exhibits significant neglect with extensive peeling and cracking paint across the entire facade, including the upper cornices and bay windows.
Status: Not Active
202660777 2026-08-11 Filed Code Enforcement Section Mission
Date last observed: 08-aug-26; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; illegal unit; illegal change of use; ; additional information: an individual named
Status: Active
202660761 2026-08-11 Closed Code Enforcement Section Excelsior
They are removing concrete from the buildings foundation and stuff is falling off the walls. this has been going on since november of last year. how long is the permit good for?(311 sr 101004599329)
Status: Not Active
202660823 2026-08-11 Closed Housing Inspection Services Sunset/Parkside
202660798 2026-08-11 Filed Code Enforcement Section North Beach
Description: date last observed: 06-aug-26; time last observed: 1350; unit: 447 449; exact location: main bldg; building type: residence/dwelling water heater installed w/o permit; work w/o permit; el
Status: Active
202660775 2026-08-11 Closed Building Inspection Division Chinatown
Date last observed: 10-aug-26; time last observed: 24h a day loud alarm sound com; floor: floor area; exact location: main bldg; building type: commercial/business broken appliances; deteriorated elec
Status: Not Active
202660791 2026-08-11 Filed Housing Inspection Services Mission Bay
The is a mixed use building. the section of the building with the broken window is unoccupied. 88 arkansas is the formal address for this building. there you can reach the owner of the other building.
Status: Active
202660782 2026-08-11 Filed Housing Inspection Services Castro/Upper Market
Date last observed: 10-aug-26; time last observed: 11pm; floor: 2/3; unit: 3; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; work being done in dangerous manner;
Status: Active
202660766 2026-08-11 Filed Building Inspection Division Sunset/Parkside
Date last observed: 10-aug-26; time last observed: 12:30; exact location: main bldg; building type: residence/dwelling work w/o permit; work beyond scope of permit; other building; disabled acc: stair
Status: Active
202660821 2026-08-11 Filed Housing Inspection Services Marina
202660814 2026-08-11 Filed Code Enforcement Section West of Twin Peaks
Reporting a construction site with no permit, hiring unlicensed contractors, have performed massive construction for laundry matt. the construction is occurring in the back per customer they close the
Status: Active
202660803 2026-08-11 Closed Housing Inspection Services Tenderloin
Water is leaking through the walls in the kitchen since november. leak is causing mold. management has been informed but they are refusing to fix the leak. please inspect.
Status: Not Active
202660807 2026-08-11 Filed Housing Inspection Services Noe Valley
Construction materials left in the backyard of the property. it's been there for over a week. i am afraid that it will attract rats. i can see it from my kitchen window.
Status: Active
Source: DataSF gm2e-bten — DataSF Building Complaints dataset, refreshed daily. Generated at 2026-08-14 03:47:38 UTC.