ImproveBayArea / SF Building Inspection

Report a building issue (SF)

Files a complaint directly with SF Department of Building Inspection.

DBI usually responds within 72 hours for housing complaints; commercial and structural complaints can take longer.

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Citywide DBI complaints overview

Context for your filing — recent activity across all of San Francisco.

Last 30 days
1,375
Last 90 days
4,206
Last 365 days
17,036
Avg time to close
280 d
% abated (closed cases)
0.2%
18 / 11981
Top division
Housing Inspection Services

Closure time uses nonnegative recorded date differences. Abatement share covers cases closed in the last 365 days with a recorded abatement date.

Daily summary

Updated 2026-11-14 06:13:40 UTC

Compares consecutive 90-day windows of complaints with a recorded neighborhood. UTC dates exclude the current day and the end date. Percentage changes require prior complaints and at least 20 complaints in either window.

2026-08-16 – 2026-11-14: 4,130 · 2026-05-18 – 2026-08-16: 4,080

Most-complained-about neighborhood (last 90 days):
Tenderloin — Complaints: 468 · Top division: Housing Inspection Services
Least-complained-about neighborhood (with >0 complaints):
Presidio — Complaints: 1
Trending up vs prior 90 days:
Japantown +125%, Lakeshore +58%, Nob Hill +55%
Trending down vs prior 90 days:
Outer Mission −40%, Sunset/Parkside −36%, Portola −33%

In the last 90 days, residents filed 4,130 complaints across recorded neighborhoods, with Tenderloin being the most‑complained‑about (468 complaints) and Presidio the least‑complained‑about (1 complaint). Compared with the prior period, complaint volumes rose sharply in Japantown, Lakeshore and Nob Hill, while they fell in Outer Mission, Sunset/Parkside and Portola.

Source: DataSF gm2e-bten · Summary by Cloudflare Workers AI (@cf/openai/gpt-oss-120b)

Most-complained-about neighborhoods · last 90 days

Tenderloin
472
last 90 days
Mission
446
last 90 days
Nob Hill
274
last 90 days
Outer Richmond
209
last 90 days
South of Market
189
last 90 days
Sunset/Parkside
188
last 90 days
Bayview Hunters Point
160
last 90 days
Pacific Heights
138
last 90 days
Financial District/South Beach
131
last 90 days
Marina
130
last 90 days

Status mix · last 365 days

Not Active
12,536
last 365 days
Active
4,500
last 365 days

Top divisions · last 365 days

Housing Inspection Services
8,366
last 365 days
Code Enforcement Section
4,640
last 365 days
Building Inspection Division
2,698
last 365 days
Plumbing Inspection Division
926
last 365 days
Electrical Inspection Division
281
last 365 days
Disabled Access Division
118
last 365 days
Help Desk / Technical Services
7
last 365 days

Time to close · closed cases

<30d
7,320
time to close
30-90d
1,292
time to close
90-365d
1,473
time to close
365d+
1,870
time to close

Complaint map

Up to 200 published complaints within 2 km of central San Francisco from the last three years. This is a bounded map sample.

Red = open · Amber = under inspection · Green = closed

Select a cluster to zoom in. Select a complaint to open its details.

View map complaints

Cases without coordinates remain in the list.

Latest 100 published complaints across San Francisco. Sorting and status filters apply to this sample.

Recent complaints

# Filed Status Division Neighborhood
202665712 2026-11-13 Filed Code Enforcement Section West of Twin Peaks
Tree within private property fence overgrown. owner isnt trimming it. its going the cables and going over neighbor's property line. caller talked to the owner couple times already but they just ignore
Status: Active
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202665677 2026-11-13 Filed Building Inspection Division Bernal Heights
Date last observed: 12-nov-26; time last observed: continuous ; exact location: main bldg; building type: residence/dwelling work being done in dangerous manner; other building; ; additional informati
Status: Active
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202665690 2026-11-13 Filed Building Inspection Division Bayview Hunters Point
Date last observed: 11-nov-26; floor: whole hous; exact location: main bldg; building type: residence/dwelling other building; ; additional information: on going construction without permit;
Status: Active
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202665666 2026-11-13 Filed Building Inspection Division Castro/Upper Market
Date last observed: 12-nov-26; exact location: main bldg; building type: residence/dwelling work w/o permit; work beyond scope of permit; ; additional information: removed side entry of building resul
Status: Active
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202665693 2026-11-13 Filed Code Enforcement Section Mission
Date last observed: 13-nov-26; floor: ground; exact location: main bldg; building type: commercial/business abandoned/derelict structure; vacant structure; ; additional information: unregistered vacan
Status: Active
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202665669 2026-11-13 Filed Code Enforcement Section Inner Richmond
Vacant storefront
Status: Active
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202665715 2026-11-13 Filed Code Enforcement Section Russian Hill
Broken windows. a large storefront window is severely shattered, leaving jagged glass shards in the frame and on the ledge. the property exterior shows signs of neglect, including a worn door frame an
Status: Active
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202665727 2026-11-13 Filed Building Inspection Division Pacific Heights
Tarp covering scaffolding in the building next door has ripped, and is blowing in the wind. the scaffolding is right next to my bedroom, and thr noise is super loud and distracting. large white plasti
Status: Active
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202665654 2026-11-13 Closed Housing Inspection Services Castro/Upper Market
Work in progress without permit in #33 and #34
Status: Not Active
Notice of Violation type: Complaint
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202665680 2026-11-13 Filed Housing Inspection Services Financial District/South Beach
Date last observed: 12-nov-26; time last observed: 11:43 am; exact location: common area; building type: commercial/business insects/rodents; damaged walls; other electrical; other housing; ; addition
Status: Active
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202665724 2026-11-13 Filed Code Enforcement Section Bayview Hunters Point
This house is doing something and making noise by some kind of power tools since 6pm. (311 sr 202000302895)
Status: Active
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202665671 2026-11-13 Filed Code Enforcement Section Hayes Valley
Vacant storefront
Status: Active
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202665706 2026-11-13 Filed Housing Inspection Services Bayview Hunters Point
Caller reports that someone broke the water pipes inside of the unit which caused flooding into caller's bedroom and bathroom today. there's a leak coming from walls. maintenance had gone up to unit a
Status: Active
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202665699 2026-11-13 Filed Housing Inspection Services Tenderloin
Roaches
Status: Active
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202665660 2026-11-13 Filed Building Inspection Division Potrero Hill
Date last observed: 12-nov-26; time last observed: 8am; floor: 2nd; exact location: main bldg; building type: residence/dwelling work beyond scope of permit; work being done in dangerous manner; ; add
Status: Active
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202665679 2026-11-13 Filed Building Inspection Division Presidio Heights
Date last observed: 12-nov-26; time last observed: 3pm ; floor: roof; exact location: main bldg; building type: residence/dwelling work w/o permit; work being done in dangerous manner; other building;
Status: Active
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202665726 2026-11-13 Filed Code Enforcement Section Noe Valley
Hamming , talking loud etc. ssp-26-07201. (311 sr 202000303224)
Status: Active
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202665692 2026-11-13 Abated Building Inspection Division Outer Mission
Date last observed: 12-nov-26; time last observed: 3:00pm; exact location: main bldg; building type: residence/dwelling work w/o permit; illegal change of use; ; additional information: the property o
Status: Not Active
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202665714 2026-11-13 Filed Code Enforcement Section Chinatown
Grinding tearing out floors very loud. (311 sr 202000293137)
Status: Active
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202665668 2026-11-13 Filed Code Enforcement Section Bernal Heights
Date last observed: 12-nov-26; exact location: main bldg; building type: commercial/business work w/o permit; ; additional information: substantial door and frontage replacement, major inner retro wor
Status: Active
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202665703 2026-11-13 Filed Housing Inspection Services Mission
There is an entry gate that is electric and just past that is a door, that is also electric with an intercom system, but none of them are currently working properly. if you're in a wheelchair or are h
Status: Active
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202665721 2026-11-13 Filed Building Inspection Division West of Twin Peaks
Resident had work done. a permit was pulled and the work has been completed. this is not reflected online. the permit does not show. he would like for it to show online that the work was done and comp
Status: Active
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202665683 2026-11-13 Filed Code Enforcement Section Financial District/South Beach
Vacant storefront
Status: Active
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202665696 2026-11-13 Filed Housing Inspection Services Excelsior
---tenant said the front gate needs to be opened from inside with a key. in the event of an emergency, it is unsafe to find key to open the door. also, there is a door that allow access to garage. the
Status: Active
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202665652 2026-11-13 First NOV Housing Inspection Services Outer Richmond
Scheduled routine periodic health and safety inspection
Status: Active
Notice of Violation type: Routine
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202665657 2026-11-13 Filed Code Enforcement Section Excelsior
Vacant building
Status: Active
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202665673 2026-11-13 Filed Code Enforcement Section Outer Richmond
Vacant storefront
Status: Active
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202665662 2026-11-13 Filed Code Enforcement Section Inner Richmond
Date last observed: 12-nov-26; time last observed: 8am; exact location: main bldg; building type: residence/dwelling abandoned/derelict structure; mold; dilapidated structure; structural problems; ; a
Status: Active
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202665686 2026-11-13 Filed Building Inspection Division Western Addition
Date last observed: 12-nov-26; time last observed: 12:55pm; floor: ground; exact location: main bldg; building type: residence/dwelling structural problems; other building; ; additional information: h
Status: Active
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202665701 2026-11-13 Filed Housing Inspection Services Lakeshore
Mold in home and insect infestation. caller has tried to work with property management but the issues have not been addressed.
Status: Active
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202665708 2026-11-13 Filed Housing Inspection Services Outer Mission
Dph observed an enclosed passageway from the inside of the store which had an active leak/water intrusion. a very strong odor was also noted. however, the source of the odor could not be determined be
Status: Active
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202665675 2026-11-13 Filed Code Enforcement Section Outer Richmond
Vacant storefront
Status: Active
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202665688 2026-11-13 Filed Housing Inspection Services Tenderloin
Date last observed: 01-oct-26; time last observed: 09/01/2026; floor: 6; unit: 623/627 ; exact location: main bldg; building type: residence/dwelling mold; other electrical; disabled acc: restrooms; d
Status: Active
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202665710 2026-11-13 First NOV Housing Inspection Services Outer Richmond
Peeling paint generated by complaint 202665652
Status: Active
Notice of Violation type: Routine
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202665664 2026-11-13 Filed Code Enforcement Section Excelsior
Vacant building
Status: Active
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202665676 2026-11-13 Filed Housing Inspection Services Pacific Heights
Date last observed: 12-nov-26; time last observed: 1:00; floor: 8; unit: 801; exact location: main bldg; building type: residence/dwelling other housing; disabled acc: elevator/lift; ; additional info
Status: Active
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202665711 2026-11-13 Filed Code Enforcement Section Mission
Near the gate entrance of dcnc, 195 erie street. (311 sr 202000290702)
Status: Active
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202665665 2026-11-13 Closed Code Enforcement Section Mission
No access to garage at time of inspection due to excessive clutter and stored items obstructing entry
Status: Not Active
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202665689 2026-11-13 Filed Code Enforcement Section Financial District/South Beach
Vacant storefront
Status: Active
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202665655 2026-11-13 Filed Code Enforcement Section West of Twin Peaks
Vacant building
Status: Active
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202665694 2026-11-13 Filed Code Enforcement Section Mission
Date last observed: 13-nov-26; floor: ground; exact location: main bldg; building type: commercial/business abandoned/derelict structure; vacant structure; ; additional information: unregistered vacan
Status: Active
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202665716 2026-11-13 Filed Code Enforcement Section Nob Hill
Per caller - the structure of the building is leaning. (reported as 52 salsom st) (311 sr 202000298057)
Status: Active
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202665681 2026-11-13 Filed Plumbing Inspection Division Bernal Heights
Date last observed: 06-nov-26; time last observed: 3pm; exact location: rear bldg; building type: residence/dwelling water intrusion; other building; other housing; ; additional information: rear neig
Status: Active
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202665691 2026-11-13 Filed Housing Inspection Services Oceanview/Merced/Ingleside
Date last observed: 11-nov-26; floor: 1st, 2nd, ; exact location: main bldg; building type: residence/dwelling no hot water; ; additional information: lack of hot water throughout the day. main buildi
Status: Active
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202665713 2026-11-13 Filed Code Enforcement Section Castro/Upper Market
Patron is not sure what unit the noise is coming from but he thinks is could be lower lever unit., caller stated they are doing some construction work later hours. (311 sr 202000293010)
Status: Active
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202665667 2026-11-13 Filed Electrical Inspection Division Outer Richmond
Date last observed: 12-nov-26; time last observed: 11am; floor: 3; unit: 301; exact location: main bldg; building type: residence/dwelling electrical inoperative; electrical work being performed w/o p
Status: Active
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202665678 2026-11-13 Filed Building Inspection Division Inner Sunset
Date last observed: 12-nov-26; time last observed: 12:00pm; floor: 1; exact location: main bldg; building type: residence/dwelling other electrical; ; additional information: new construction interfer
Status: Active
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202665663 2026-11-13 Filed Housing Inspection Services Pacific Heights
Date last observed: 30-oct-26; time last observed: arsenian; unit: 101; exact location: main bldg; building type: residence/dwelling water intrusion; ; additional information: there was flooding in my
Status: Active
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202665674 2026-11-13 Filed Building Inspection Division Bernal Heights
Date last observed: 12-nov-26; time last observed: 10 am; exact location: main bldg; building type: residence/dwelling work w/o permit; ; additional information: clear demo/full gut of the interior;
Status: Active
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202665709 2026-11-13 Filed Housing Inspection Services Outer Mission
Active leak/water intrusion. a very strong odor was also noted. however, the source of the odor could not be determined because the condition of the flooring prevented safe access through the area. fl
Status: Active
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202665687 2026-11-13 Filed Code Enforcement Section Financial District/South Beach
Vacant storefront
Status: Active
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202665725 2026-11-13 Filed Code Enforcement Section Pacific Heights
Nighttime construction. construction activity is occurring during nighttime hours, creating a loud and persistent noise disturbance for the neighborhood. please investigate the site for noise ordinanc
Status: Active
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202665672 2026-11-13 Filed Building Inspection Division Sunset/Parkside
Date last observed: 12-nov-26; time last observed: 12:30 pm; unit: 1; exact location: main bldg; building type: residence/dwelling work w/o permit; work beyond scope of permit;
Status: Active
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202665700 2026-11-13 Filed Housing Inspection Services Castro/Upper Market
The sansumg dryer is not working since monday nov 9. not being taken care of by management. needs to do laundry regularly due to health. when the samsung washer went out, it took 6 mos to repair. leak
Status: Active
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202665661 2026-11-13 Filed Code Enforcement Section Castro/Upper Market
Vacant building
Status: Active
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202665685 2026-11-13 Filed Housing Inspection Services Lakeshore
Date last observed: 11-nov-26; time last observed: 10:00 am; floor: lobby to 5; exact location: main bldg; building type: residence/dwelling ; additional information: building a has openings all over
Status: Active
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202665707 2026-11-13 Filed Building Inspection Division Outer Richmond
Neighbor complaining construction worker climbing up to the roof in a dangerous way. construction is performing in a dangerous way. many workers climbing up to the roof working in a dangerous manner.
Status: Active
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202665682 2026-11-13 Filed Building Inspection Division Bernal Heights
Date last observed: 11-nov-26; time last observed: 1115; exact location: main bldg; building type: residence/dwelling work beyond scope of permit;
Status: Active
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202665656 2026-11-13 Filed Housing Inspection Services Nob Hill
Date last observed: 13-nov-26; exact location: main bldg; building type: residence/dwelling other housing; ; additional information: the building’s entrance buzzer/intercom system is nonfunctional. vi
Status: Active
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202665695 2026-11-13 Filed Code Enforcement Section Mission
Date last observed: 13-nov-26; exact location: main bldg; building type: commercial/business abandoned/derelict structure; vacant structure; ; additional information: unregistered vacant storefront, f
Status: Active
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202665651 2026-11-13 Filed Housing Inspection Services Nob Hill
Management recently removed the seating from the second-floor common area, despite knowing that older residents live in the building and may rely on seating for rest, mobility, and safe movement throu
Status: Active
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202665702 2026-11-13 Filed Housing Inspection Services North Beach
Caller states they have had the same refrigerator for 20 years. it works on and off. it is too cold or not cold enough. management has tried to fix it but it is still not working. they use insulin for
Status: Active
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202665720 2026-11-13 Filed Housing Inspection Services Mission
Excessive clutter and stored items obstructing entry.
Status: Active
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202665670 2026-11-13 Filed Building Inspection Division Noe Valley
Date last observed: 11-nov-26; time last observed: 8:00 am; exact location: main bldg; building type: residence/dwelling structural problems; other building; ; additional information: fire proofing ma
Status: Active
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202665698 2026-11-13 Abated Housing Inspection Services Bayview Hunters Point
Sfha or property managment under sfhareporting party states the address reported has a sewage leak from an outside storm drain or sewage vent behind the property. the sewage is flowing in a steady flo
Status: Not Active
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202665723 2026-11-13 Filed Housing Inspection Services Potrero Hill
Blight, peeling paint, dry rot.
Status: Active
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202665659 2026-11-13 Closed Housing Inspection Services Mission
Date last observed: 10-nov-26; floor: all; exact location: main bldg; building type: residence/dwelling hazardous outlet wiring; electrical work being performed w/o permit; structural problems; disabl
Status: Not Active
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202665705 2026-11-13 Filed Housing Inspection Services Sunset/Parkside
Paint is chipping on the whole back wall of the property, the chips blow onto other properties
Status: Active
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202665684 2026-11-13 Filed Electrical Inspection Division South of Market
Date last observed: 25-oct-26; unit: 202; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; no access to breakers or fuses; no access to breakers or fuses; other el
Status: Active
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202665704 2026-11-13 Filed Housing Inspection Services Tenderloin
Resident requesting inspector to come inspect for mold in the entire unit, bathroom and closets, unit has been flooded 4 times and was never properly addressed or treated. please inspect asap.
Status: Active
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202665653 2026-11-13 Abated Building Inspection Division Noe Valley
Date last observed: 11-nov-26; exact location: main bldg; building type: residence/dwelling work w/o permit; ; additional information: demo and construction without a permit including plumbing, electr
Status: Not Active
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202665697 2026-11-13 Filed Housing Inspection Services Inner Sunset
Kitchen flooding and water intrusion. with rain, flooding getting worse. owner not responsive although multi requests
Status: Active
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202665722 2026-11-13 Filed Code Enforcement Section South of Market
Construction noise from the business at 550 jessie st, san francisco 94103, the orange building being renovated. they have repeatedly drilled during quiet hours, including at 6:00 am on wednesday, nov
Status: Active
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202665658 2026-11-13 First NOV Housing Inspection Services Tenderloin
Routine periodic health and safety inspection
Status: Active
Notice of Violation type: Routine
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202665603 2026-11-12 Filed Housing Inspection Services Nob Hill
Date last observed: 11-nov-26; time last observed: 12:00 p.m.; floor: all floors; unit: 7, 9, 1417; exact location: rear bldg; building type: residence/dwelling work w/o permit; work beyond scope of p
Status: Active
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202665638 2026-11-12 Filed Housing Inspection Services Mission
Routine yearly inspection of city shelter.
Status: Active
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202665641 2026-11-12 Filed Housing Inspection Services Nob Hill
We are seeing loose debris/particles in our water. the issue started 1.5 weeks ago. the particles smear red when touched and when we clean our tub, sink nightly (now with disinfectant wipes) the wipes
Status: Active
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202665617 2026-11-12 Filed Building Inspection Division Marina
Date last observed: 05-nov-26; time last observed: 12:00; exact location: rear bldg; building type: residence/dwelling work beyond scope of permit; other building; ; additional information: current co
Status: Active
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202665591 2026-11-12 Abated Building Inspection Division Noe Valley
Doing construction work at 7:40am above noise limitations.
Status: Not Active
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202665606 2026-11-12 Filed Housing Inspection Services Nob Hill
Date last observed: 11-nov-26; time last observed: 10:30; floor: a; unit: backyard; exact location: rear bldg; building type: residence/dwelling plumbing leak; other plumbing; ; additional information
Status: Active
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202665612 2026-11-12 Closed Housing Inspection Services Nob Hill
Date last observed: 11-nov-26; time last observed: 7:30; floor: basement; exact location: rear bldg; building type: residence/dwelling water intrusion; broken sewer; plumbing leak; other plumbing; ; a
Status: Not Active
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202665632 2026-11-12 Filed Building Inspection Division South of Market
There is building construction and they are starting construction before 6:00am and making noise. this has happened at least 5 times. today they started at about 4:30am. the only do this on days that
Status: Active
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202665597 2026-11-12 Closed Housing Inspection Services Nob Hill
Date last observed: 10-nov-26; time last observed: 9:00 am; floor: all; unit: all; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: t
Status: Not Active
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202665623 2026-11-12 Abated Building Inspection Division Oceanview/Merced/Ingleside
Date last observed: 10-nov-26; exact location: main bldg; building type: residence/dwelling work w/o permit; other building; ; additional information: unpermitted roofing work and more ;
Status: Not Active
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202665605 2026-11-12 Filed Housing Inspection Services Lone Mountain/USF
Date last observed: 11-nov-26; floor: 10:52 am; unit: 1952; exact location: main bldg; building type: residence/dwelling dilapidated structure; work being done in dangerous manner; other housing; ; ad
Status: Active
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202665616 2026-11-12 Filed Code Enforcement Section Inner Sunset
Date last observed: 10-nov-26; time last observed: 8:00 am; floor: 2; exact location: main bldg; building type: residence/dwelling plumbing installation without permit; work w/o permit; kitchen/bathro
Status: Active
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202665640 2026-11-12 Filed Housing Inspection Services Hayes Valley
No hot water happened every month or every few weeks it goes out not properly fixed.
Status: Active
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202665629 2026-11-12 Abated Building Inspection Division North Beach
Major construction with no permit displayed. caller has noticed it this month but it could be longer. it was reported as 431 filbert but it does not come up (311 sr 2020002968888)
Status: Not Active
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202665644 2026-11-12 Filed Housing Inspection Services Potrero Hill
Leaking at barhroom
Status: Active
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202665609 2026-11-12 Filed Housing Inspection Services Oceanview/Merced/Ingleside
Date last observed: 11-nov-26; time last observed: 9:00 am; floor: 2; exact location: main bldg; building type: residence/dwelling no heat; fire safety/fire escape; illegal unit; insects/rodents; ; ad
Status: Active
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202665620 2026-11-12 Filed Code Enforcement Section Bayview Hunters Point
Date last observed: 10-nov-26; floor: ground flo; exact location: main bldg; building type: commercial/business illegal change of use; work being done in dangerous manner; other electrical; disabled a
Status: Active
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202665594 2026-11-12 Filed Housing Inspection Services Castro/Upper Market
Date last observed: 01-nov-26; floor: 2; unit: 1; exact location: main bldg; building type: residence/dwelling mold; ; additional information: persistent, structural mold and excessive dampness have s
Status: Active
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202665599 2026-11-12 First NOV Housing Inspection Services Noe Valley
Flooring issue
Status: Active
Notice of Violation type: Complaint
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202665614 2026-11-12 Filed Code Enforcement Section Excelsior
Date last observed: 09-nov-26; exact location: main bldg; building type: residence/dwelling work w/o permit; ; additional information: window work;
Status: Active
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202665625 2026-11-12 Closed Building Inspection Division Mission
Date last observed: 10-nov-26; time last observed: 12:15pm; exact location: none of the above; building type: residence/dwelling work being done in dangerous manner; ; additional information: contract
Status: Not Active
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202665634 2026-11-12 Filed Plumbing Inspection Division Glen Park
Roof drain not place properly, water pouring onto neighboring property for past 1.5 years
Status: Active
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202665627 2026-11-12 Closed Code Enforcement Section North Beach
Date last observed: 11-nov-26; time last observed: 9:00 am; exact location: main bldg; building type: commercial/business work w/o permit; other building; other housing; ; additional information: know
Status: Not Active
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202665601 2026-11-12 Filed Housing Inspection Services Hayes Valley
Date last observed: 08-nov-26; time last observed: 0100; unit: 6; exact location: main bldg; building type: residence/dwelling insects/rodents;
Status: Active
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202665636 2026-11-12 Filed Housing Inspection Services Tenderloin
This building is so old and run down. in my room there has been lots of water damage and i can smell the mold and mildew. they paint thick coats over it but it still has had a negative effect on my he
Status: Active
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202665637 2026-11-12 Filed Housing Inspection Services North Beach
1. extensive demolition: interior walls and finishes have been removed, exposing structural framing. the construction unit's entrance door has been left wide open on multiple occasions, making the dem
Status: Active
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Source: DataSF gm2e-bten — DataSF Building Complaints dataset, refreshed daily. Generated at 2026-11-14 14:27:02 UTC.