Report a building issue (SF)
Files a complaint directly with SF Department of Building Inspection.
DBI usually responds within 72 hours for housing complaints; commercial and structural complaints can take longer.
Required fields are marked. Everything else is optional.
View citywide DBI complaints dashboardComplaint filed
DBI received your complaint. Waiting for the official complaint number…
Citywide DBI complaints overview
Context for your filing — recent activity across all of San Francisco.
Last 30 days
1,414
Last 90 days
4,043
Last 365 days
17,354
Avg time to close
99 d
% abated (closed cases)
54.9%
5892 / 10727
Top division
Housing Inspection Services
Daily summary
Updated 2026-08-14 22:02:02 UTC- Most-complained-about neighborhood (last 90 days):
- Mission — 447 complaints, primarily Housing Inspection Services
- Least-complained-about neighborhood (with >0 complaints):
- McLaren Park — 1 complaints
- Trending up vs prior 90 days:
- Outer Mission +51%, Bernal Heights +33%, Financial District/South Beach +23%
- Trending down vs prior 90 days:
- Lakeshore −51%, Presidio Heights −39%, Inner Richmond −38%
In the last 90 days, residents filed 4,040 complaints with the Mission identified as the most‑complained‑about neighborhood, accounting for 447 reports, primarily related to Housing Inspection Services. The neighborhood with the fewest complaints that still recorded activity was McLaren Park, with a single filing. Compared with the previous 90‑day period, complaint volumes rose notably in Outer Mission, Bernal Heights, and the Financial District/South Beach, while they fell in Lakeshore, Presidio Heights, and Inner Richmond.
Source: DataSF gm2e-bten · Summary by Cloudflare Workers AI (@cf/openai/gpt-oss-120b)
Most-complained-about neighborhoods · last 90 days
Mission
447
last 90 days
Tenderloin
365
last 90 days
Sunset/Parkside
292
last 90 days
South of Market
185
last 90 days
Nob Hill
174
last 90 days
Bayview Hunters Point
168
last 90 days
Outer Richmond
154
last 90 days
Financial District/South Beach
141
last 90 days
Castro/Upper Market
126
last 90 days
Bernal Heights
125
last 90 days
Status mix · last 365 days
Not Active
12,387
last 365 days
Active
4,967
last 365 days
Top divisions · last 365 days
Housing Inspection Services
8,143
last 365 days
Code Enforcement Section
4,250
last 365 days
Building Inspection Division
3,483
last 365 days
Plumbing Inspection Division
1,035
last 365 days
Electrical Inspection Division
304
last 365 days
Disabled Access Division
130
last 365 days
Help Desk / Technical Services
9
last 365 days
Time to close · closed cases
<30d
7,272
time to close
30-90d
1,189
time to close
90-365d
1,081
time to close
365d+
1,185
time to close
Complaint map
Map centered on your address — click anywhere to pan.
Red = open · Amber = under inspection · Green = closed
Recent complaints
#
Filed
Status
Division
Neighborhood
202660941 2026-08-13 Filed Plumbing Inspection Division Lone Mountain/USF
202660920 2026-08-13 Filed Housing Inspection Services Outer Richmond
4 unit building is undergoing a paint job on the exterior of the building. dust and paint chips are entering the unit through the windows. there were no notification from landlord. caller is concern t
Status: Active
202660879 2026-08-13 Filed Code Enforcement Section Tenderloin
202660911 2026-08-13 Filed Housing Inspection Services Lakeshore
Water pipe has been leaking in bedroom of unit next to a window for 4 months. management is aware of the issue. they came out an opened a hole in the wall and verified the leak but hasn¿t done anythin
Status: Active
202660928 2026-08-13 Filed Code Enforcement Section Japantown
Abandoned private building. this abandoned multi-story victorian building exhibits significant neglect, with heavily peeling paint on the exterior facade and obscured ground-floor windows. the overall
Status: Active
202660888 2026-08-13 Filed Housing Inspection Services Lakeshore
Date last observed: 12-aug-26; time last observed: 230 am august 13, 2026; floor: 4th; unit: c431; exact location: main bldg; building type: residence/dwelling water intrusion; insects/rodents; mold;
Status: Active
202660904 2026-08-13 Filed Housing Inspection Services Bayview Hunters Point
Caller states that the electricity does not work in half of the unit. property owner has been informed of the issue but is refusing to fix it. please inspect.sewage is leaking into the bathroom and ki
Status: Active
202660872 2026-08-13 Closed Building Inspection Division South of Market
Date last observed: 12-aug-26; floor: basement ; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; illegal unit; mold; illegal change of use; ; additional informati
Status: Not Active
202660896 2026-08-13 Filed Housing Inspection Services Mission
Date last observed: 11-aug-26; time last observed: 8:00 am; floor: first; unit: water leak; exact location: main bldg; building type: residence/dwelling leaky fixtures;
Status: Active
202660935 2026-08-13 Filed Plumbing Inspection Division Lone Mountain/USF
202660918 2026-08-13 Closed Building Inspection Division Sunset/Parkside
202660886 2026-08-13 Filed Electrical Inspection Division South of Market
Remodel of entire first floor of hotel without permit. unapproved wiring methods, electrical code violations.
Status: Active
Notice of Violation type: Complaint
202660892 2026-08-13 Filed Housing Inspection Services Haight Ashbury
Date last observed: 12-aug-26; floor: 1; exact location: main bldg; building type: residence/dwelling stairway safety; ; additional information: back stairs leading to back yard has been fixed and dam
Status: Active
202660925 2026-08-13 Filed Housing Inspection Services Tenderloin
Caller is a friend who is reporting the issue for the resident, stated there are visible molds in her unit and the resident is very sick with copd. per caller she has to be moved but the apartment man
Status: Active
202660876 2026-08-13 Filed Plumbing Inspection Division Tenderloin
Date last observed: 12-aug-26; exact location: main bldg; building type: commercial/business plumbing inoperative; plumbing leak; other plumbing; ; additional information: 1990 fox plaza on market st;
Status: Active
202660932 2026-08-13 Filed Code Enforcement Section North Beach
Blight on building. this property has multiple windows boarded over with deteriorating plywood, including a board that is broken and unsecured. the presence of miscellaneous items and debris near the
Status: Active
202660915 2026-08-13 Filed Housing Inspection Services Nob Hill
Not enough heating (temperature is low) and not for whole unit, leaking from bathroom due to neighboring tenants's construction work, no fire sprinker
Status: Active
202660938 2026-08-13 Filed Plumbing Inspection Division Lone Mountain/USF
202660908 2026-08-13 Filed Code Enforcement Section Inner Sunset
Wants to know if the people in unit 102 are working with a permit. they are doing jacuzzi/bath remodeling.(311 sr 101004599822)
Status: Active
202660901 2026-08-13 Filed Housing Inspection Services Inner Sunset
Date last observed: 12-aug-26; time last observed: 8:00 a.m.; floor: 2; unit: 2; exact location: main bldg; building type: residence/dwelling broken sewer; leaking ceiling; other electrical; other plu
Status: Active
202660883 2026-08-13 First NOV Housing Inspection Services Glen Park
Complaint generated routine
Status: Active
Notice of Violation type: Routine
202660881 2026-08-13 Filed Code Enforcement Section Outer Mission
Date last observed: 11-aug-26; exact location: main bldg; building type: residence/dwelling work w/o permit; work being done in dangerous manner; ; additional information: two street facing windows at
Status: Active
202660890 2026-08-13 Filed Housing Inspection Services Tenderloin
202660943 2026-08-13 Filed Housing Inspection Services Chinatown
Mailbox tampering because of shared mailbox and not secured (no lock)
Status: Active
202660913 2026-08-13 Filed Housing Inspection Services Western Addition
The main building intercom system is completely broken and inoperable. the proximity reader for resident key fobs works to unlock the door, but the actual digital call box keypad, resident directory,
Status: Active
202660906 2026-08-13 Filed Housing Inspection Services Twin Peaks
See previous comment. no front door at all. strangers have entered the building, stolen packages, and there are wild animals nearby
Status: Active
202660936 2026-08-13 Filed Plumbing Inspection Division Lone Mountain/USF
202660930 2026-08-13 Filed Code Enforcement Section Marina
Loud noise coming from the construction work in the building , jackhammering , cutting and drilling, vibration coming into next door. . caller states the construction might not have permit , no permit
Status: Active
202660899 2026-08-13 Filed Housing Inspection Services Tenderloin
Date last observed: 12-aug-26; floor: 1st; exact location: main bldg; building type: residence/dwelling water heater installed w/o permit; work w/o permit; electrical work being performed w/o permit;
Status: Active
202660923 2026-08-13 Filed Building Inspection Division Sunset/Parkside
202660874 2026-08-13 Filed Building Inspection Division Twin Peaks
Date last observed: 11-aug-26; time last observed: august 11, 2026; exact location: main bldg; building type: residence/dwelling work w/o permit; ; additional information: there is work going on at 88
Status: Active
202660884 2026-08-13 Filed Code Enforcement Section Lone Mountain/USF
Date last observed: 05-aug-26; time last observed: 2:00 pm; floor: 2nd and 3r; unit: 546, 544; exact location: main bldg; building type: residence/dwelling work w/o permit; work being done in dangerou
Status: Active
202660916 2026-08-13 Filed Housing Inspection Services Presidio Heights
Car was driven into garage door, unsure of building stability and if there is any structural damage that will affect the neighboring buildings. visible from outside that there is some damage done to t
Status: Active
202660926 2026-08-13 Filed Building Inspection Division Pacific Heights
Caller is filing a complaint in regards to possibly unpermitted work at 3 cottage row.(311 sr 101004615861)
Status: Active
202660877 2026-08-13 Filed Code Enforcement Section Tenderloin
202660909 2026-08-13 Filed Housing Inspection Services Russian Hill
Self inflicted damages and self inflicted vandalism for insurance claims.a. plumbing back up for all three units due to concrete, sanitary issues, not habitableb. mold from the ground floor garage all
Status: Active
202660893 2026-08-13 Filed Housing Inspection Services Haight Ashbury
Date last observed: 12-aug-26; exact location: main bldg; building type: residence/dwelling stairway safety; leaking ceiling; illegal change of use; water entering building; ; additional information:
Status: Active
202660933 2026-08-13 Filed Building Inspection Division Outer Richmond
Formal rico notice: phantom-entity permitting and life-safety abandonmentinspector philip saunders and the san francisco department of building inspection are hereby placed on formal notice that saund
Status: Active
202660902 2026-08-13 Filed Building Inspection Division North Beach
Customer wants inspector to check to see if construction is going beyond the description of work approved on the permit. especially the length and width of the extension in the back yard.
Status: Active
202660917 2026-08-13 Filed Building Inspection Division Mission Bay
"i am reporting recurring excessive construction noise from the construction site on irwin street, adjacent to paganini electric corporation and near my residence at 1010 16th street.the noise is spec
Status: Active
202660927 2026-08-13 Filed Building Inspection Division Bayview Hunters Point
Remodeling / renovation construction work without permits on file. work includes ligting, plumbing, and building work.
Status: Active
202660895 2026-08-13 Filed Housing Inspection Services Tenderloin
Date last observed: 12-aug-26; time last observed: 4:20 p.m.; floor: 4th; unit: 417; exact location: main bldg; building type: residence/dwelling insects/rodents; broken appliances; ; additional infor
Status: Active
202660910 2026-08-13 Closed Housing Inspection Services Mission
Current emergency & hazard detailed description:on sunday, august 9, 2026, black raw sewage backed up through the shower drain. it covered the bathroom floor and extended into the main room of the apa
Status: Not Active
202660885 2026-08-13 Filed Code Enforcement Section Excelsior
Date last observed: 12-aug-26; time last observed: 8/11/2026; exact location: main bldg; building type: residence/dwelling work beyond scope of permit; ; additional information: building stairs and de
Status: Active
202660934 2026-08-13 Filed Housing Inspection Services Bernal Heights
Lead paint outside was repaired but the lead paint inside still needs to be fixed. fire detectors--have only one by her room working. water intrusion---in one of the roommates room which is causing mo
Status: Active
202660903 2026-08-13 Filed Housing Inspection Services Lakeshore
Threr is a crack in the front door, windows dont open and there is a leak in the livingrrom.
Status: Active
202660940 2026-08-13 Filed Housing Inspection Services Bayview Hunters Point
Leak is coming from toilet and leaked onto carpet. they fixed carpet but fixed it with pee water from the toilet.
Status: Active
202660878 2026-08-13 Filed Code Enforcement Section Mission
Date last observed: 12-aug-26; time last observed: 9am; floor: all; exact location: main bldg; building type: residence/dwelling work w/o permit; other building; ; additional information: owner replac
Status: Active
202660871 2026-08-13 Filed Code Enforcement Section West of Twin Peaks
202660887 2026-08-13 Filed Housing Inspection Services Financial District/South Beach
Date last observed: 10-aug-26; floor: 5th; unit: 504; exact location: main bldg; building type: residence/dwelling water intrusion; illegal unit; plumbing leak; mold; ; additional information: issue o
Status: Active
202660873 2026-08-13 Closed Building Inspection Division Mission
Date last observed: 12-aug-26; floor: 2; unit: owners and; exact location: main bldg; building type: residence/dwelling ; additional information: illegal bathroom made inside room by first floor fire
Status: Not Active
202660944 2026-08-13 Filed Housing Inspection Services Mission
Current emergency & hazard detailed description:on sunday, august 9, 2026, black raw sewage backed up through the shower drain. it covered the bathroom floor and extended into the main room of the apa
Status: Active
202660921 2026-08-13 Filed Housing Inspection Services Tenderloin
202660912 2026-08-13 Filed Housing Inspection Services Inner Richmond
This is a 12 unit building and unit 5 has raw sewage leaking into the unit below, which is unit 1. unit 5 is occupied, and the caller has notified building management, but the caller feels it's not be
Status: Active
202660880 2026-08-13 Filed Code Enforcement Section Mission
Date last observed: 11-aug-26; time last observed: 12pm; floor: garage abo; exact location: garage; building type: residence/dwelling illegal change of use; ; additional information: a rear deck and p
Status: Active
202660929 2026-08-13 Filed Code Enforcement Section Glen Park
Caller states there was major public construction at stated location over the past days (pullout of sidewalk) .caller provided permit number 1580877. caller states she noticed damaged to her business.
Status: Active
202660905 2026-08-13 Filed Housing Inspection Services Western Addition
Smoke detector was replaced but is defective, keeps going off at odd times, no fire extinguisher, lights flicker on and off or doesn't work at all, hallways lights are dim when turned on, living room
Status: Active
202660919 2026-08-13 Filed Housing Inspection Services Bayview Hunters Point
202660889 2026-08-13 Filed Housing Inspection Services Marina
Date last observed: 12-aug-26; floor: ground; unit: there is a; exact location: main bldg; building type: residence/dwelling illegal unit; ; additional information: a previous 2018 complaint also ment
Status: Active
202660942 2026-08-13 Filed Housing Inspection Services Mission
202660897 2026-08-13 Filed Housing Inspection Services Bernal Heights
Date last observed: 10-aug-26; exact location: main bldg; building type: residence/dwelling illegal unit; work w/o permit;
Status: Active
202660931 2026-08-13 Filed Code Enforcement Section Mission Bay
Construction noise around 5-6 am.(311 sr 101004615539)
Status: Active
202660914 2026-08-13 Filed Housing Inspection Services Haight Ashbury
Resident reported the leaking windows in 2024, which have been fixed, but there is still a mold issue in the bathroom which is now much worse. please inspect asap.
Status: Active
202660937 2026-08-13 Filed Plumbing Inspection Division Lone Mountain/USF
202660875 2026-08-13 Filed Code Enforcement Section West of Twin Peaks
202660882 2026-08-13 Filed Code Enforcement Section Outer Mission
Date last observed: 27-jul-26; exact location: main bldg; building type: residence/dwelling work w/o permit; work beyond scope of permit; structural problems; work being done in dangerous manner; ; ad
Status: Active
202660891 2026-08-13 Filed Housing Inspection Services Haight Ashbury
Date last observed: 12-aug-26; floor: 1; exact location: main bldg; building type: residence/dwelling plumbing inoperative; broken sewer; plumbing leak; plumbing installation without permit; ; additio
Status: Active
202660900 2026-08-13 Filed Housing Inspection Services Tenderloin
Date last observed: 12-aug-26; floor: 2nd; exact location: main bldg; building type: residence/dwelling no heat; fire safety/fire escape; illegal unit; mold; ; additional information: illegal sro room
Status: Active
202660924 2026-08-13 Filed Housing Inspection Services Bayview Hunters Point
The unit has been flooded. the flooding issue started in june at the laundry room. electrical issue concern at this unit.
Status: Active
202660907 2026-08-13 Filed Housing Inspection Services Tenderloin
202660939 2026-08-13 Filed Plumbing Inspection Division Lone Mountain/USF
202660826 2026-08-12 Filed Plumbing Inspection Division Mission
Date last observed: 10-aug-26; time last observed: 14:00; floor: ground; unit: 86 otis ri; exact location: main bldg; building type: commercial/business plumbing installation without permit; other plu
Status: Active
202660841 2026-08-12 Filed Housing Inspection Services Bernal Heights
Date last observed: 10-aug-26; exact location: main bldg; building type: residence/dwelling illegal unit; work w/o permit; structural problems;
Status: Active
202660861 2026-08-12 Filed Code Enforcement Section Mission
202660834 2026-08-12 Filed Building Inspection Division Mission
Date last observed: 11-aug-26; time last observed: 4:30pm; exact location: main bldg; building type: residence/dwelling work being done in dangerous manner; ; additional information: unprotected overh
Status: Active
202660848 2026-08-12 Closed Building Inspection Division Sunset/Parkside
Work without a permit, new windows, removed enclosed deck, exhaust fans, and possible work inside. concern about about adding windows in alley area, possible fire hazard
Status: Active
202660854 2026-08-12 Filed Housing Inspection Services Outer Richmond
Ongoing construction or repair work without notice to tenants, potential construction materials containment, construcction debris into the property. potential lead paint concern for the paiting work.
Status: Active
202660845 2026-08-12 Filed Housing Inspection Services Haight Ashbury
Bid referral - fire escape not anchored to roof. building was reroofed in 2022
Status: Active
202660852 2026-08-12 Filed Housing Inspection Services Tenderloin
Mold and mildew inside my unit on the wall to the right when you walk in
Status: Active
202660838 2026-08-12 Closed Housing Inspection Services Mission
Date last observed: 11-aug-26; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; illegal unit; other building; ; additional information: an individual names charles
Status: Not Active
202660865 2026-08-12 Filed Building Inspection Division Inner Sunset
Exterior construction including concrete foundation work. work outside scope of issued permit. permit for addition is in filed status. early morning start time.
Status: Active
202660831 2026-08-12 Closed Building Inspection Division Marina
Date last observed: 11-aug-26; exact location: main bldg; building type: residence/dwelling ; additional information: this construction site continually park, heavy duty equipment, and their trucks in
Status: Not Active
202660858 2026-08-12 Filed Code Enforcement Section Tenderloin
Vacant storefront (former k&s produce market at 905 larkin st.)
Status: Active
202660843 2026-08-12 First NOV Building Inspection Division Noe Valley
A new set of rear stairs have been installed without the benefit of a permit.
Status: Active
Notice of Violation type: Complaint
202660836 2026-08-12 Filed Housing Inspection Services Outer Mission
Date last observed: 03-aug-26; exact location: shed; building type: residence/dwelling illegal unit; illegal change of use; structural problems; work being done in dangerous manner; ; additional infor
Status: Active
202660863 2026-08-12 Filed Code Enforcement Section Nob Hill
202660829 2026-08-12 Filed Code Enforcement Section Mission
Date last observed: 08-aug-26; time last observed: 12:00; floor: ground; unit: golden eag; exact location: main bldg; building type: commercial/business plumbing installation without permit; work w/o
Status: Active
202660856 2026-08-12 Filed Code Enforcement Section Mission
202660850 2026-08-12 Filed Housing Inspection Services Haight Ashbury
Resident is reporting in that the temporary stairs installed for the residents to us because the main stairs is under construction, it looks like they are not safe. there are gaps, it is wobbly and sl
Status: Active
202660846 2026-08-12 Filed Housing Inspection Services Tenderloin
Tenant in apartment 41 reports mold inside apartment, has copd and copd worsens with mold exposure.
Status: Active
202660866 2026-08-12 Filed Code Enforcement Section Sunset/Parkside
I moved back to my house recently and now i see a huge rear yard structure at the rear of 1851 47th ave. i don't see any permits for this. possibly a fire hazard. overgrown vegetation
Status: Active
202660867 2026-08-12 Filed Housing Inspection Services Financial District/South Beach
Elevator buttons is missing, so unable to use elevator from 2nd floor, on 6th floor hallway, electric bikes in hallway (1 to 3 bikes)blocking hallway, bike rack is on the second floor near the front d
Status: Active
202660832 2026-08-12 Filed Building Inspection Division Noe Valley
Date last observed: 11-aug-26; time last observed: 2:27 pm; floor: all; unit: 52 homeste; exact location: main bldg; building type: residence/dwelling work being done in dangerous manner; other buildi
Status: Active
202660825 2026-08-12 Filed Housing Inspection Services Inner Sunset
Toilet for upstair tenant sewage broken and leaking, ceiling is damaged
Status: Active
202660833 2026-08-12 Filed Code Enforcement Section Castro/Upper Market
Date last observed: 11-aug-26; time last observed: 8:00 am; floor: 1; unit: 372; exact location: main bldg; building type: residence/dwelling abandoned/derelict structure; structural problems; ; addit
Status: Active
202660853 2026-08-12 Filed Housing Inspection Services Bayview Hunters Point
Back fence runs parallel to memory lane. this is a cyclone fence which is not stable enough to stop a car from spinning out and landing in the back yard.at 1086 innes fence was put against a building
Status: Active
202660860 2026-08-12 Filed Code Enforcement Section Nob Hill
202660840 2026-08-12 Filed Housing Inspection Services Presidio Heights
Date last observed: 11-aug-26; time last observed: fire exist vehicle obstruction; floor: ground ; unit: all; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; othe
Status: Active
202660847 2026-08-12 Closed Housing Inspection Services Mission
See previous sr 101004573520- closed due to gis map issue. see apn on planning map6521-016descriptionunit 71a (garage unit) is not properly permitted. caller stated that tenant is disable and dph just
Status: Not Active
202660839 2026-08-12 Filed Housing Inspection Services Glen Park
Date last observed: 07-aug-26; exact location: main bldg; building type: residence/dwelling other building; other housing; ; additional information: tenant states work is being conducted near his apar
Status: Active
Source: DataSF gm2e-bten — DataSF Building Complaints dataset, refreshed daily. Generated at 2026-08-14 22:55:01 UTC.