ImproveBayArea / SF Building Inspection

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Files a complaint directly with SF Department of Building Inspection.

DBI usually responds within 72 hours for housing complaints; commercial and structural complaints can take longer.

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These map to the city's official complaint categories.

Citywide DBI complaints overview

Context for your filing — recent activity across all of San Francisco.

Last 30 days
1,388
Last 90 days
0
Last 365 days
0
Avg time to close
337 d
% abated (closed cases)
0%
0 / 11612
Top division
—

Daily summary

Updated 2026-10-26 06:13:38 UTC
Most-complained-about neighborhood (last 90 days):
Tenderloin — 460 complaints, primarily Housing Inspection Services
Least-complained-about neighborhood (with >0 complaints):
Presidio — 1 complaints
Trending up vs prior 90 days:
Japantown +142%, Presidio Heights +51%, Western Addition +45%
Trending down vs prior 90 days:
Portola −46%, Visitacion Valley −39%, Sunset/Parkside −36%

In the last 90 days, residents filed 4,150 complaints, with the Tenderloin being the most-complained-about neighborhood (460 complaints) and the Presidio the least-complained-about neighborhood with at least one complaint. Compared with the previous 90 days, complaint volumes rose sharply in Japantown (+142%), Presidio Heights (+51%) and Western Addition (+45%), while they fell in Portola (−46%), Visitacion Valley (−39%) and Sunset/Parkside (−36%).

Source: DataSF gm2e-bten · Summary by Cloudflare Workers AI (@cf/openai/gpt-oss-120b)

Most-complained-about neighborhoods · last 90 days

No records found.

Status mix · last 365 days

No records found.

Top divisions · last 365 days

No records found.

Time to close · closed cases

<30d
0
time to close
30-90d
1,252
time to close
90-365d
0
time to close
365d+
1,714
time to close

Complaint map

Red = open · Amber = under inspection · Green = closed

Recent complaints

# Filed Status Division Neighborhood
202664628 2026-10-23 Closed Housing Inspection Services Mission
Date last observed: 22-oct-26; floor: 1-9; exact location: main bldg; building type: residence/dwelling expired permits; disabled acc: elevator/lift; ; additional information: north elevator has been
Status: Not Active
202664665 2026-10-23 Filed Building Inspection Division Oceanview/Merced/Ingleside
This is a new complaint about an exterior drain and other plumbing work for which there is no permit, and for the exterior work which was done while the exterior permit was suspended. the attached pho
Status: Active
202664631 2026-10-23 Filed Housing Inspection Services Tenderloin
Date last observed: 22-oct-26; time last observed: 6:00am; floor: 4th floor; exact location: main bldg; building type: residence/dwelling insects/rodents;
Status: Active
202664646 2026-10-23 Closed Electrical Inspection Division Sunset/Parkside
Date last observed: 22-oct-26; time last observed: 1pm; exact location: garage; building type: residence/dwelling work w/o permit; electrical work being performed w/o permit; ; additional information:
Status: Not Active
202664642 2026-10-23 Filed Building Inspection Division Sunset/Parkside
Date last observed: 22-oct-26; time last observed: the front has become a storage; exact location: main bldg; building type: residence/dwelling other building; ; additional information: please see wha
Status: Active
202664653 2026-10-23 Filed Housing Inspection Services Russian Hill
Dryer needs to be replaced. it was squeaking so maintenance sprayed wd-40 in it. it is combustible and has caused allergic reactions.
Status: Active
202664672 2026-10-23 Filed Housing Inspection Services Nob Hill
Extreme moisture on wall in the living room.
Status: Active
202664635 2026-10-23 Filed Building Inspection Division Mission
Date last observed: 22-oct-26; unit: linea; exact location: main bldg; building type: commercial/business work w/o permit; ; additional information: projecting metal linea sign installed without a per
Status: Active
202664679 2026-10-23 Filed Electrical Inspection Division Mission
Exposed live bus at the end of the meter stacks in the electrical room. need a licensed electrician to repair it.
Status: Active
202664624 2026-10-23 Filed Housing Inspection Services Lakeshore
Date last observed: 22-oct-26; time last observed: 5pm; floor: 1-5; exact location: main bldg; building type: residence/dwelling work being done in dangerous manner; other building; disabled acc: entr
Status: Active
202664660 2026-10-23 Closed Housing Inspection Services Nob Hill
Sr 202000201290 closed as accepted on 10/20/26caller is under the impression that dbi should inspect within a business day and the building manager should have been advised to turn the heat on. the he
Status: Not Active
202664675 2026-10-23 Filed Electrical Inspection Division Mission Bay
Ups unit replaced in 2nd floor electrical room without permit. second floor electrical room overheating.
Status: Active
202664663 2026-10-23 Filed Housing Inspection Services Bayview Hunters Point
Black mold by the heater and black spots on the floor , floor are starting to raise up. caller state the management told him they going to move him to another apartment and they did not it yet, now ca
Status: Active
202664627 2026-10-23 Filed Housing Inspection Services Lakeshore
Date last observed: 22-oct-26; floor: entrance; exact location: common area; building type: residence/dwelling work being done in dangerous manner; ; additional information: plastic peeling off from t
Status: Active
202664656 2026-10-23 Filed Housing Inspection Services Sunset/Parkside
This home has been vacant for a decade and is not being properly maintained by owners. the roof gutter is severely damaged and dangling and when it rains, water spews everywhere. the bottom component
Status: Active
202664649 2026-10-23 Filed Building Inspection Division Inner Sunset
The caller states the construction workers are blocking there driveway on a daily basis and would like dbi to address this issue. in addition to the parking issue, the construction workers put constru
Status: Active
202664632 2026-10-23 Filed Housing Inspection Services Bayview Hunters Point
Date last observed: 22-oct-26; floor: ground; exact location: main bldg; building type: residence/dwelling illegal unit; work w/o permit; illegal change of use; structural problems; ; additional infor
Status: Active
202664668 2026-10-23 Filed Building Inspection Division Outer Richmond
No permit for new staircase leading out of the sunroom to the backyard on the property line.
Status: Active
202664638 2026-10-23 Filed Code Enforcement Section Potrero Hill
Date last observed: 21-oct-26; time last observed: 10 am; floor: backyard; unit: neighbor i; exact location: main bldg; building type: residence/dwelling work w/o permit;
Status: Active
202664670 2026-10-23 Filed Housing Inspection Services Haight Ashbury
The unit downstair (939 oak st) is doing construction work and i smell very bad because of the work. i have respiratory issue now and this is an emergency. please come and inspect asap.
Status: Active
202664658 2026-10-23 Filed Housing Inspection Services Excelsior
Room in garagesub dividing houseelectricity going in.
Status: Active
202664651 2026-10-23 Filed Housing Inspection Services Japantown
Brown spotting on a ceiling that may be due to water damage or poor ventilation in the unit
Status: Active
202664622 2026-10-23 Closed Building Inspection Division Mission Bay
Ups unit replaced in 2nd floor electrical room without permit. second floor electrical room overheating.
Status: Not Active
202664629 2026-10-23 Filed Housing Inspection Services Mission
Date last observed: 22-oct-26; floor: 1st; unit: 119; exact location: main bldg; building type: residence/dwelling insects/rodents; other building; other plumbing; other housing; ; additional informat
Status: Active
202664640 2026-10-23 Filed Code Enforcement Section Sunset/Parkside
Date last observed: 22-oct-26; time last observed: 10/22/2026; exact location: main bldg; building type: residence/dwelling structural problems; ; additional information: an existing concrete retainin
Status: Active
202664677 2026-10-23 Filed Building Inspection Division Seacliff
No notice of construction. no notice to time how long construction work to be performed, fumes and noise coming from concrete truck out in front. complainant would like to be called.
Status: Active
202664678 2026-10-23 Filed Housing Inspection Services Nob Hill
Elevator is out of service
Status: Active
202664641 2026-10-23 Filed Electrical Inspection Division Presidio Heights
Date last observed: 20-oct-26; time last observed: 5pm; floor: 1,2,3,4; exact location: main bldg; building type: residence/dwelling hazardous outlet wiring; exposed wiring; electrical work being perf
Status: Active
202664630 2026-10-23 Filed Housing Inspection Services Russian Hill
Date last observed: 22-oct-26; exact location: main bldg; building type: residence/dwelling other plumbing; ; additional information: water pressure ;
Status: Active
202664634 2026-10-23 Filed Building Inspection Division Sunset/Parkside
Date last observed: 22-oct-26; time last observed: 12am; exact location: none of the above; building type: residence/dwelling insects/rodents; damaged walls; ; additional information: construction tra
Status: Active
202664664 2026-10-23 Filed Housing Inspection Services Mission
I had to run to the hallway in an elevated state of physical danger, mental confusion, and tremendous physical pain. i had to set up a camping mat on the floor, far from the room's corner where my bed
Status: Active
202664652 2026-10-23 Filed Code Enforcement Section Outer Richmond
Demo without permits
Status: Active
202664659 2026-10-23 Filed Housing Inspection Services Mission
Anonymous tenant: stated at 1731 15th street, wheelchair user reporting the only elevator in the bldg. is out unable to go out and run some errand like medication & other needs, elevator goes up to th
Status: Active
202664623 2026-10-23 Filed Housing Inspection Services Western Addition
Date last observed: 20-oct-26; exact location: main bldg; building type: residence/dwelling water intrusion; insects/rodents; mold; structural problems; ; additional information: urgent inspection req
Status: Active
202664671 2026-10-23 Filed Building Inspection Division Twin Peaks
Neighbors have had their yard cemented for 2 weeks now with jack hammers and dust saws going all day long including saturdays. i don¿t think they have a permit. please have them cease this activity.(3
Status: Active
202664654 2026-10-23 Filed Housing Inspection Services Bayview Hunters Point
Paint peeling on front & side of building
Status: Active
202664673 2026-10-23 Filed Code Enforcement Section Sunset/Parkside
Vacant storefront
Status: Active
202664625 2026-10-23 Filed Housing Inspection Services Marina
Date last observed: 22-oct-26; time last observed: 5:00pm; unit: 1533; exact location: main bldg; building type: residence/dwelling other housing; ; additional information: deteriorated lead-based pai
Status: Active
202664661 2026-10-23 Filed Housing Inspection Services Lakeshore
Water stain at dining, under window, main bedroommold is main bedroom closet, patio door, above kitchen sinkbathroom wall buddling (suspect water intrusion)stove not working, office (3rd br) attic acc
Status: Active
202664666 2026-10-23 Filed Building Inspection Division Hayes Valley
Date last observed: 21-oct-26; unit: 236-246 la; exact location: main bldg; building type: residence/dwelling other building; ; additional information: please inspect 236-246 laussat street for an una
Status: Active
202664636 2026-10-23 Filed Code Enforcement Section West of Twin Peaks
Date last observed: 22-oct-26; unit: welcome co; exact location: main bldg; building type: commercial/business work w/o permit; illegal change of use; electrical work previously installed w/o permit;
Status: Active
202664647 2026-10-23 Filed Building Inspection Division Mission
Date last observed: 16-sep-26; exact location: main bldg; building type: residence/dwelling work beyond scope of permit; work being done in dangerous manner; disabled acc: signage; ; additional inform
Status: Active
202664643 2026-10-23 Closed Building Inspection Division Oceanview/Merced/Ingleside
Date last observed: 01-oct-26; floor: ground flo; exact location: side bldg; building type: residence/dwelling damaged walls; work w/o permit; disabled acc: parking; disabled acc: signage; ; additiona
Status: Not Active
202664680 2026-10-23 Filed Housing Inspection Services Russian Hill
Caller reporting in significant leak last september 24 that came from the ceiling of the living area. the floors and adjacent walls were affected. there is now an open ceiling cavity. added, the moist
Status: Active
202664655 2026-10-23 Filed Housing Inspection Services Tenderloin
Caller reports that lock to front door of unit was broken and maintenance won't fix it. it was broke today but they haven't fixed the issue. this has been the 2nd time this has happened
Status: Active
202664667 2026-10-23 Filed Code Enforcement Section Western Addition
Vacant storefront
Status: Active
202664648 2026-10-23 Closed Building Inspection Division Mission
Date last observed: 22-oct-26; exact location: main bldg; building type: residence/dwelling disabled acc: parking; ; additional information: parking permit signs were removed by sf public works employ
Status: Not Active
202664674 2026-10-23 Filed Code Enforcement Section Sunset/Parkside
Vacant storefront at 1561 taraval st.
Status: Active
202664637 2026-10-23 Filed Plumbing Inspection Division Outer Richmond
Date last observed: 22-oct-26; time last observed: 9 am; floor: top floor; exact location: main bldg; building type: residence/dwelling plumbing installation without permit; other plumbing; ; addition
Status: Active
202664644 2026-10-23 Filed Building Inspection Division Bernal Heights
Date last observed: 22-oct-26; time last observed: 2:00 pm; exact location: main bldg; building type: residence/dwelling work w/o permit; ; additional information: i heard loud banging noises coming f
Status: Active
202664681 2026-10-23 Filed Building Inspection Division Outer Richmond
Date last observed: 20-oct-26; floor: ground; unit: n/a; exact location: rear bldg; building type: residence/dwelling exposed wiring; other building; ; additional information: rear fence during constr
Status: Active
202664662 2026-10-23 Filed Housing Inspection Services Castro/Upper Market
Resident live in this 6 unit building and a city inspector came two weeks ago. there are bag markings and signs that says asbestos caution do not move, when the inspector came the signs were not there
Status: Active
202664626 2026-10-23 Filed Housing Inspection Services Pacific Heights
Date last observed: 22-oct-26; time last observed: 10:00; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: main elevator has been bro
Status: Active
202664633 2026-10-23 First NOV Housing Inspection Services Nob Hill
Heat
Status: Active
Notice of Violation type: Complaint
202664621 2026-10-23 Filed Code Enforcement Section Potrero Hill
Noise(311 sr 202000213191)
Status: Active
202664650 2026-10-23 Filed Housing Inspection Services Outer Mission
Blight house and over ground yard. follow up on follow up
Status: Active
202664669 2026-10-23 Filed Housing Inspection Services Lakeshore
Rodent and mice infestation
Status: Active
202664639 2026-10-23 Filed Code Enforcement Section North Beach
Date last observed: 22-oct-26; exact location: rear bldg; building type: residence/dwelling fire safety/fire escape; other building; ; additional information: my name is christian, and i’m working wit
Status: Active
202664657 2026-10-23 Filed Housing Inspection Services South of Market
Caller reports a large empty lot that's boarded up in the front. it's filled with garbage and an animal, like a big dog, might have died there. please inspect
Status: Active
202664676 2026-10-23 Filed Building Inspection Division South of Market
Doing demolition work without permit. very noisy and dusty. tenants and neighbors are concerned about lead/asbestos.
Status: Active
202664553 2026-10-22 Closed Housing Inspection Services Nob Hill
Date last observed: 15-oct-26; time last observed: 8:49 pm; floor: 2; unit: 10; exact location: main bldg; building type: residence/dwelling hazardous outlet wiring; ; additional information: the ligh
Status: Not Active
202664595 2026-10-22 Closed Housing Inspection Services Nob Hill
Mold mainly in closet
Status: Not Active
202664591 2026-10-22 Closed Building Inspection Division Portola
Doing illegal construction building a home inside there garage.(311 sr 202000210431)
Status: Not Active
202664583 2026-10-22 Filed Code Enforcement Section Russian Hill
Excessive and ongoing grinding noise from construction or public repair project.(311 sr 202000210014)
Status: Active
202664561 2026-10-22 Filed Housing Inspection Services Nob Hill
Damaged exterior and blith. please also inspect structure. diamond coin laundromat
Status: Active
202664569 2026-10-22 Filed Code Enforcement Section Haight Ashbury
Date last observed: 21-oct-26; exact location: main bldg; building type: residence/dwelling other building; ; additional information: please inspect 154 clifford terrace for an unauthorized dwelling-u
Status: Active
202664612 2026-10-22 Filed Plumbing Inspection Division Sunset/Parkside
Work without permit, interior demo starting around 5:30 in the mornings. large trailer taking away construction debris. occuring over past week.
Status: Active
202664556 2026-10-22 Filed Housing Inspection Services South of Market
The heater is stuck on in the building
Status: Active
202664605 2026-10-22 Filed Code Enforcement Section Bayview Hunters Point
Vacant storefront
Status: Active
202664598 2026-10-22 Filed Housing Inspection Services Tenderloin
There are holes on the ceiling above bathtub.
Status: Active
202664568 2026-10-22 Filed Code Enforcement Section Marina
Date last observed: 21-oct-26; unit: 154-156 pi; exact location: main bldg; building type: residence/dwelling other building; ; additional information: please inspect 154-156 pixley street for an unau
Status: Active
202664576 2026-10-22 Filed Housing Inspection Services South of Market
Side entrance door not functional
Status: Active
Notice of Violation type: Complaint
202664608 2026-10-22 Closed Housing Inspection Services Mission Bay
Ups unit replaced in 2nd floor electrical room without permit. second floor electrical room overheating.
Status: Not Active
202664552 2026-10-22 Filed Housing Inspection Services North Beach
Date last observed: 21-oct-26; time last observed: 9am; floor: all; unit: all; exact location: main bldg; building type: residence/dwelling electrical inoperative; deteriorated electrical equipment; o
Status: Active
202664559 2026-10-22 Filed Housing Inspection Services Russian Hill
Blith. damaged exterior of building. garage door damaged and does not fully close.
Status: Active
202664572 2026-10-22 Filed Housing Inspection Services Pacific Heights
The caller submitted multiple sr for the plumbing issue at there unit and nothing is being done to remedy the issue by the landlord.
Status: Active
202664564 2026-10-22 Filed Code Enforcement Section Nob Hill
Date last observed: 21-oct-26; floor: 12; unit: 1201 and 1; exact location: main bldg; building type: residence/dwelling other building; ; additional information: please investigate a possible unappro
Status: Active
202664594 2026-10-22 Filed Housing Inspection Services Pacific Heights
Resident reporting in that her heater would not turn off and was advised that the thermostat need to be adjusted and when a person came to fix it they were unable to do so and they took the whole comp
Status: Active
202664579 2026-10-22 Filed Building Inspection Division Nob Hill
Customer calling to report a very unsafe looking 5- story scaffolding. it is being put up with up with unstable two by fours, missing cross bracing, no guardrails, no proper access ladders, there are
Status: Active
202664586 2026-10-22 Filed Housing Inspection Services Presidio Heights
Caller reporting in one building with multiple units that looks like it will fall at some point. stated the windows are falling apart and rotten away. multiple pipes are not secure and is a safety haz
Status: Active
202664601 2026-10-22 Filed Building Inspection Division Western Addition
Increased loud noise from the cooling continuing after nov was issued.
Status: Active
202664618 2026-10-22 Filed Housing Inspection Services Tenderloin
Moisture on the floor boards. leaky windows. repeat mold
Status: Active
202664588 2026-10-22 Filed Housing Inspection Services Nob Hill
Building has a water leak that has been on going for weeks, building management is aware and nothing is being done.
Status: Active
202664566 2026-10-22 Filed Code Enforcement Section Glen Park
Date last observed: 21-oct-26; exact location: main bldg; building type: residence/dwelling other building; ; additional information: please inspect 1 miguel street for an unauthorized dwelling-unit m
Status: Active
202664596 2026-10-22 Filed Housing Inspection Services Presidio Heights
Wood siding completely detached, bowing out over a busy pedestrian walk way. windows missing and window frames missing. caller also states that the tenants in this building are having to use space hea
Status: Active
202664603 2026-10-22 Closed Housing Inspection Services Glen Park
2 broken windows and leaking
Status: Not Active
202664581 2026-10-22 Filed Housing Inspection Services Chinatown
People are living and sleeping inside this retail convenience store. the commercial space is being used as a dwelling, which appears to be an illegal occupancy/use. the business is miss q's convenienc
Status: Active
202664554 2026-10-22 Filed Housing Inspection Services Bayview Hunters Point
Date last observed: 21-oct-26; time last observed: 11:42 am; floor: 3; unit: 4; exact location: main bldg; building type: residence/dwelling insects/rodents; mold; other housing; ; additional informat
Status: Active
202664610 2026-10-22 Filed Housing Inspection Services Tenderloin
Leak damage
Status: Active
202664574 2026-10-22 Filed Disabled Access Division Japantown
Date last observed: 30-sep-26; floor: 2; exact location: main bldg; building type: commercial/business disabled acc: elevator/lift; disabled acc: stairs/ramps; ; additional information: the dental pra
Status: Active
202664582 2026-10-22 Filed Building Inspection Division Pacific Heights
Customer would like a call back regarding closing a lane of traffic in front of a house while they bring in an escalator. please contact customer.(311 sr 202000202600)
Status: Active
202664575 2026-10-22 Abated Building Inspection Division Marina
Date last observed: 21-oct-26; exact location: main bldg; building type: residence/dwelling work being done in dangerous manner; disabled acc: entrance; disabled acc: doors; other disabled access; ; a
Status: Not Active
202664555 2026-10-22 Filed Housing Inspection Services Pacific Heights
Date last observed: 21-oct-26; time last observed: 6:00pm; floor: all; unit: all; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: bo
Status: Active
202664611 2026-10-22 Filed Housing Inspection Services Tenderloin
1. heat doesn't work2. window can't close3. soft wall, water leaking through the wall, mushroom growing on the ceiling.4. kitchen ventilation doesn't work.
Status: Active
202664597 2026-10-22 Filed Code Enforcement Section Excelsior
Roots from the street tree at 178 ney st (tree id 65621) are cracking and lifting the sidewalk and extending to the concrete at my garage floor, front stair wall, steps, and landing. requesting an ins
Status: Active
202664604 2026-10-22 Filed Code Enforcement Section Bayview Hunters Point
Vacant storefront
Status: Active
202664589 2026-10-22 Filed Housing Inspection Services Bayview Hunters Point
Blight - there is peeling paint on the front and side of the building
Status: Active
202664567 2026-10-22 Filed Code Enforcement Section Noe Valley
Date last observed: 21-oct-26; exact location: main bldg; building type: residence/dwelling other building; ; additional information: please inspect 4256 23rd street for an unauthorized dwelling-unit
Status: Active
202664557 2026-10-22 Filed Housing Inspection Services North Beach
Date last observed: 21-oct-26; floor: garage ; exact location: garage; building type: residence/dwelling ; additional information: preamble: i am a condo owner at four fifty-five vallejo street. i hav
Status: Active
202664592 2026-10-22 Closed Housing Inspection Services Bayview Hunters Point
Caller reporting this as blight - shopping plaza parking lot pavement is in disarray and in very bad shape. it is full of potholes. caller would like the city to send plaza owner a nov.
Status: Not Active

Source: DataSF gm2e-bten — DataSF Building Complaints dataset, refreshed daily. Generated at 2026-10-26 07:06:11 UTC.